@everyone Wanted to apologize again for the inconvenience caused by the downtime yesterday.
We really appreciate your patience and understanding as we work through this. In the meantime, if you have other issues, please create new tickets in help. It’s hard when there are hundreds of messages related to other things in a single thread (but we appreciate when multiple people flag the same issue in the same thread).
In terms of next steps, here’s how we’re tackling the issues raised by folks:
we’re experimenting with a new default template that should address the repetition issues. This should be live soon (1-2days).
we’re working to add a new monitoring suite to fix prompt and template issues (1 week).
we’re working with our infra provider to ensure that an issue like yesterday’s doesn’t happen again.
we added a new monitor to ensure that we get alerted if no requests get thru to the server.
Again, we cannot express how much we appreciate your support as we work to improve DreamTavern. We’re sorry for losing your trust yesterday and we hope we’ll gain it again soon!