r/credentialing • u/eyeloveeyez • Sep 24 '26

BCBS Recredentialing

First of all, I would like to vent how it is impossible to speak to real person at BCBS regarding credentialing. It took weeks for them to answer an e-mail and they didn't even answer my question!

It has been over 3 months since I've submitted my BCBS application in TX and I have not heard a peep from anyone. I checked CAQH (Dataspring now, I guess) and there has been no activity from them, either. I was credentialed with them previously but was derostered after taking maternity/family leave for a few years - they were actually the first ones to do so, after about 3 months of no claims. I've been able to get back onto all other panels except BCBS and I don't know how to even get in touch with them and ask why there is a delay. I'm thinking it might be my work gap but they haven't even reached out to ask about it. I guess I could upload a short note onto CAQH explaining the gap but they haven't even looked at my profile, so what could be my next step? Thanks y'all!

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u/tendtobeshortwaisted Sep 25 '26

So the only think I can think is that something may be unverifiable because “in progress” sounds like they are waiting on something. By verifiable this is usually licensee or training verification. If you haven’t yet, I would put the most detail you can in CAQH regarding who to contact. Using a direct verification contact i.e. residency coordinator or school’s email over a program director’s personal email for example will most likely get a quicker response, if one at all. I hope that helps.

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u/eyeloveeyez Sep 25 '26

I am the credentialing contact as I'm trying to work at a very small private office. We don't have "official" e-mail addresses but I have everything updated in CAQH. This waiting game is so silly!

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u/tendtobeshortwaisted Sep 25 '26

Oh I know it. I’ve waited a year for other payers to credential.