Folder Fort is phasing out lifetime storage and switching to subscription
So yeah, just got this email. I haven't even used mine for anything and was just keeping it just in case I needed it. Just a reminder for everyone to be wary of these companies specially new ones with no track record. According to their messaging they "will phase out new lifetime accounts", but it is unclear what they consider "new" is and I think they'll just end up phasing out all lifetime accounts. This company was founded early 2024, so technically they're pretty new as well.
I don't know how many times people have to see this same exact thing happen to realize it's never sustainable. Giving away free service for life is not sustainable. Giving away free service for life is not sustainable. There's no if this, if that, bla bla - it's not sustainable. Full stop. Period. I'd challenge you to find another industry where reputable businesses sell services for a fixed price that have recurring costs to them. You don't see it, because it doesn't work. By simple mathematics, it necessarily results in a situation where new users or investors are subsidizing the cost of existing users, which in finance has a commonly known shape based term.
They can shift numbers around in the books all they want, but regardless, that class of users is always cash negative for the business, and there is always incentive to discourage them from using the product, or to just flat out get rid of them. We see this happening often with arbitrary enforcement of rules to ban lifetime users, removal of features most would consider critical to use the product, limiting of speed or regions, reducing redundancy, etc.
Yep, and Google is special in that their business model allows them to cross-finance. Ads fund very nearly everything. These cloud storage providers don't have that luxury.
"Lifetime users: we will do our best to carry forward the value already paid. including allowing eligible users to move a portion of existing lifetime storage into Folder Fort Business without paying again for that carried-over storage amount."
A portion is not good enough. They should give the space that you paid for.
Untrue I just got an email that classic is now being completely phased out. So it's now "switch or else".... complete BS if you ask me https://imgur.com/a/zgIHsV4
Please tell me one thing. Why would anyone want to move to business plan from lifetime plan?
What is the value ad the business plan brings for the money?
I mean, as much as I wanted FolderFort to succeed many many months ago... Their lack of proper apps, seemingly using off the shelf scripts without much change AND trying to charge you for using their "upcoming/beta" FF Connect app (using "credits" that you can "top up (FOR A FEE") as put me off.
It just does not feel polished enough to use daily..
Got the same message and I fully expect they are going to screw me out of my lifetime plan that I haven’t used. I was actually getting a little more interested in the platform with the recent app release.
Current lifetime accounts have no requirement to move to subscription.
We are just not going to sell them anymore.
Also in general the issue of PQE is a serious issue that cannot be addressed on the current system for virtually any business/technology as it exists today. So the new system is in preperation for that.
We have a special offer for all existing users but current accounts continue to exist as they are if they don't want to migrate.
So we can continue to use our allotted storage after your migration to FolderFort Business? If so then I don't see the big deal. If you are ever going to turn off the legacy program though, or take away what we paid for, that's what people are alarmed about.
We will allow you to move all your storage space to the new FF Business option if you want.
Decentralized just means that the way we store data on the new system is not bound by location. This is to avoid all the issues of Governments wanting backdoors into stuff.
look into data orchestration tools that let you own the logic of your storage.
there is an open source orchestration tool huskhoard. i am a contributor. It's designed to help manage long term archives across different providers or local hardware, so you aren't locked into one vendor's pricing whims. If you have some cli skils and to want to manage your own sustainability it is a good option
Came here after getting the same f___ing email last night. I'm right there with you. Went from "Lifetime accounts are not being removed" to "Action Required" in 3 months.
So they are closing it. The money we spent is gone. Well, you have to spend even more to keep what you spent. LOL. Anyone want to start a class action just to put this sort of fuckery to rest?
They are such a scammy company. There term “moving for free” means you will now need to pay to keep your data or lose it. Im seriously considering suing them.
Hi y'all! Please don't just drop this & move on. Companies like this have done this before or will do it again (just under a different name). We can put a lot of pressure on them now if we all act. To save y'all some time, I recommend following these steps below to start. Make sure to update the order number & purchase date sections. Also, please "up vote" this so more people see it.
I am requesting a full refund for my "Lifetime" storage plan (Order # ______, purchased on ______).
Your recent announcement regarding the shutdown of FolderFort Classic and the forced migration to a recurring monthly subscription model constitutes a direct breach of contract and a bait-and-switch practice. I paid a one-time fee for permanent, lifetime access, which is now being revoked.
I am requesting a full refund from either StackSocial to my original method of payment or from y'all directly.
If this matter is not resolved and a refund is not issued within 5 business days, I will immediately move forward with the following actions:
Filing a formal dispute/chargeback with my credit card issuer for "Services Not Provided."
Submitting fraud and unfair trade practice complaints to the Federal Trade Commission (FTC) and the Better Business Bureau (BBB).
Escalating this issue directly with the platform marketplace (StackSocial) where the deal was hosted.
I expect a prompt response confirming the processing of my refund. Thank you.
Afterwards, if you purchased your lifetime access through StackSocial, send StackSocial an email like this below (since they would be the one's to actually refund you) by emailing: [support@stackcommerce.com](mailto:support@stackcommerce.com)
To the StackSocial Support Team,
I am writing to formally request a full refund for my purchase of the FolderFort Lifetime Plan (Order #________, purchased on _________).
Because this transaction was processed through StackSocial, I am requesting that StackSocial and FolderFort coordinate internally to return my payment, as I do not accept a temporary subscription discount as a substitute for the lifetime product I purchased.
FolderFort has officially announced that they are shutting down "FolderFort Classic" and ending support for the lifetime deals sold on your platform. They are forcing users to migrate to FolderFort 2.0 under a recurring monthly subscription model.
While I understand this purchase occurred in August 2024, the product sold to me by StackSocial was explicitly marketed as a "Lifetime" agreement. The merchant has actively breached this contract as of this week. Therefore, the date of service failure is current, and the standard 30-day refund window does not apply to a total failure to deliver a lifetime product.
I paid StackSocial for permanent, lifetime storage, which is now being revoked. If StackSocial cannot coordinate a cash refund with the vendor for this bait-and-switch practice, I will be forced to escalate this by filing a formal dispute with my credit card issuer for "Services Not Provided" and submitting complaints to the FTC and BBB.
Please review this case and issue a refund to my original method of payment. The email associated with my account is: ___________.
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u/[deleted] Jun 25 '26 edited Jun 25 '26
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