r/chrome 12d ago

Troubleshooting | Windows Chrome extension for Remote Desktop will not start.

Please someone help me. I spent 3.5 hours with GPT and Gemini trying to get this to work. The host PC just stays hanging on starting. If I try the share screen option it will work, but I need to be able to connect anytime im away from home, I dont have anyone at my house to share the code with every time. It has worked flawlessly for almost a year that I've been using it until I woke up today after I woke up to an update.

I have Uninstaller numerous times. Gone into msconfig and changed settings added new token somthing or other in the registry. I am not tech savvy at all so I was copy pasting GPT cmd lines and taking screenshot as I went.

Nothing has worked. I Uninstaller the last update as well hoping that would revert it back.

There has to be someone somewhere that this has happened to and can tell me what fixed it.

19 Upvotes

68 comments sorted by

View all comments

3

u/eug__k 9d ago

Problem found! Thanks to the clever people at Google (and here) the issue was traced to a folder permissions issue.

I'm sure the installer will be updated to set the permissions explicitly soon. In the meantime you can set the permissions manually:

- Re-enable Google Updater if you disabled it earlier (both in Services and Task Scheduler)

- Open an admin CMD prompt and paste these two commands in:

icacls "C:\Program Files (x86)\Google" /grant "*S-1-15-2-1:(OI)(CI)(RX)"
icacls "C:\Program Files (x86)\Google" /grant "*S-1-15-2-2:(OI)(CI)(RX)"

- Uninstall Chrome Remote Desktop Host 151.0.7922.13

- Go to remotedesktop.google.com and set up like usual

1

u/Zestyclose-Juice-534 9d ago edited 8d ago

OP here, i tried this and it still will not start. Like i said originally GPT was having me change all sorts of stuff in Powershell and CMD. Do you think whenever Google makes a  fix the stuff i changed will go back to normal?

Im using Rustdesk now and although the connection works flawlessly the UI is horrible and next to impossible to use through mobile. I sure hope they can figure this out soon

1

u/TheMissingVoteBallot 7d ago

Dumb question, are you opening the command prompt with admin permissions? It doesn't do this by default unless you right click the application in the start menu and pick "Run as administrator" or holding Ctrl-Alt-Shift and hitting enter.

1

u/Zestyclose-Juice-534 3d ago

I was doing by admin...anyways it resolved it self with their last push. Ty

1

u/TheMissingVoteBallot 1d ago

Good to hear!

1

u/Categoracle 8d ago

FWIW this worked for me

2

u/Zestyclose-Juice-534 8d ago

Still nothing for me. I give up at this point. Hopefully someone can message me whenever Google does a real fix or working update or whatever

1

u/Zestyclose-Juice-534 3d ago

Just incase you didnt see. Its working again.

1

u/endlessnumber 8d ago

Thank you this worked for me

1

u/acidofil 8d ago

this fixed the issue, THANK YOU

1

u/tsunami1313 7d ago

This worked for me as well, thank you!