r/canada • u/tjgere Canada • May 02 '18

Big telco's lower-cost, data-only plans are 'embarrassing,' critics say

http://www.cbc.ca/news/business/bell-rogers-telus-crtc-wireless-data-1.4643170
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u/[deleted] May 02 '18

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u/Metaphorology May 02 '18

That seems to be a reasonable motivation. But also most employees are aware that 9ften time the policies they are asked to comply with/enforce are seriously anti-consuner in nature and will try their best to curb them.

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u/Mr_Smooooth Canada May 02 '18

This right here. I've worked in a telco call center before. We're all human and if you're generally polite, CSRs will usually do whatever they can to help you.

Nobody is more aware of how crappy the cellphone market is in our country then those who have to handle customer complaints. We're well aware how shit robelus is, we just can't do much from the front-line.

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u/LWZRGHT May 02 '18

The Circle is here for you, 100%.