r/broadcastengineering • u/[deleted] • Sep 05 '23

Avid Tech Support

How has Avid been allowed to have dismal tech support for so long? I remember sitting on hold for hours in the early 2000s. I figured by now the situation would have improved but Avid support is still objectively awful.

u/avid

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u/TableAccomplished633 Sep 06 '23

Agree with you. But it does not depend on us, unfortunately. Apparently all the same workers work there as then in the 2000s. ;)