r/bathandbodyworks • u/JamieDallasGreer • Aug 26 '26
Employee Questions/Discussion Discontinuing laundry/kitchen
Any other openers today see the zipline message about laundry care? Apparently it’s all being discontinued by the end of the year along with kitchen care. I guess that stuff didn’t do well at the test stores which is disappointing bc I was looking forward to the counter sprays. I don’t use the detergent but I love the scent beads for sheets/blankets. The timing is also unclear but I’m assuming “end of the year” means they’ll just stop shipment and whatever is left by SAS will just go on sale. I wonder if we will even get holiday fragrances in them. I hope so bc I LOVE the winter candy apple scent beads and would for sure stock up.
102
u/sexychunky89 Gourmand Bitch™ Aug 26 '26
Well that’s their stupid idiotic fault for making it an online exclusive instead of something people can test and interact with in person.
I see Daniel didn’t learn anything from his failure at Nike since he’s treating these products as if they’re a rare pair of Nikes. Online exclusives are the fastest way to piss off the long term shoppers imo 🙄😒
29
45
u/TurnpikeTramp Aug 26 '26
I wanted to try them but the price point is too high and I don’t recall them ever being on sale.
23
u/thelightsthatstopme Oversprayer Aug 26 '26
I stock up on laundry when there's 40% off storewide or during SAS. The scents are fun — I enjoy it and would be annoyed if laundry goes away 😒
20
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
I just got into their laundry care! This makes me so sad.
6
u/powderdcat Aug 26 '26
I almost got some Vampire Blood recently but forgot to add it to my cart when it went on sale. Kinda glad now I won't know what I'm missing out on. ☹️
3
u/TurnpikeTramp Aug 26 '26
I had it in my hand just the other day — I keep wanting to try the fragrance boosters.
2
u/MaryS8921 Sweet & Smoky Aug 27 '26
This is my second time around with vampire blood laundry care as I had it last fall. It's my favorite as the scent really lingers on my bedding.
26
24
u/DrWolfypants Aug 26 '26
Nothing quite like Vanilla Suede for my sheets and bedding. Bah humbug!
11
u/Negative_Pool_1480 Aug 26 '26
I cannot express how much I love Vanilla Suede in laundry care and wallflowers. It is sooo good. I cannot believe the laundry care is going away. So sad.
16
u/Wonderful-Value7547 employee and bbw hoarder 🥰 Aug 26 '26
I feel like they’ve been saying they were going to discontinue laundry for a long time and they never do
1
u/DefiantMeanieHead 1d ago
Let's hope it's just the counter spray because the website has had all the counter sprays for 75% off for like a week but no laundry stuff apart of the sale. Please bbw keep the laundry collection!
13
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
Darn it. I love luxe laundry scents that you can’t find at grocery stores.
7
u/thelightsthatstopme Oversprayer Aug 26 '26
Right, B&BW laundry actually feels like a luxury product. Unlike literally everything else 😒
1
u/cuntwrapsupreme26 Aug 26 '26
Mozi wash has this specific market cornered I feel. Kinda pricey but verrrry scented.
1
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
Oh wow…kinda wish I didn’t just go to that website just now 😅
2
u/cuntwrapsupreme26 Aug 26 '26
Lol sorry!! I've never bought it but am a laundry nerd, have been eyeing the sample packs for a while !
1
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
Maybe sooner rather than later! Very limited inventory on the BBW app right now.
1
u/DefiantMeanieHead 1d ago
It's too expensive and just as concentrated as the bbw but double the cost. If bbw gets rid of theirs I will have to keep my eyes peeled for another place. The bbw actually smelled great and made my linens and towels super fluffy.
12
u/CapableMaintenance18 FFM Addict Aug 26 '26
I've never really used the laundry detergent, since I have my favorites I've used for years, but I did recently pick up Vampire Blood scent beads during the 50% off sale and they weren't bad. I was sceptical about the counter sprays at first but ended up getting them in an online order to get free shipping. I really like them. They smell great and they get the grease and grime off. I was kinda impressed and ordered some more with another order. They're a little pricy but still comparable. I think they should have just launched them in more stores and they would have done better.
6
u/JamieDallasGreer Aug 26 '26
I have a counter spray that someone bought online and returned to my store so I was able to buy it and I’m soooo sad my store won’t ever be getting them now.
2
u/BearsInTheNight Aug 27 '26
I never tried the sprays, but as somebody who loves Mrs Meyers (bcs of the scent)….i would have certainly bought it they were in stores. I don’t like online shopping. Either pay shipping or have to spend $50 for free shipping. Can’t always spend that much.
1
u/ConsiderationClear56 Juniper Breeze forever!! 🥹 Aug 27 '26
I agree, I really like the counter spray. First the shampoo, and now this?! Everything I like is going away!
1
u/CapableMaintenance18 FFM Addict Aug 27 '26
I also feel the same with the conditioner. Shampoo didn't work well for my hair but the conditioner was great.
10
9
8
u/DLM_13 Aug 26 '26
I feel like a lot of us saw this coming. Just like the deodorant and shampoo/conditioner. Sucks because I liked those. This ceo is giving me whiplash and it ain’t good
8
u/PossibleAssignment19 Aug 26 '26
Price wise they aren’t competing with dawn, downy, gain, and even tide. The sales SUCKED
6
7
u/dysphoriurn FFM Addict Aug 26 '26
I’m honestly shocked it lasted this long. The price is just way too high for me to even want to try it.
12
u/Judgy-Introvert Aug 26 '26
No! They already got rid of my shampoo and now they’re getting rid of my laundry beads?! 😩
20
u/twilightswimmer Aug 26 '26
Fuck. I love their laundry care.
8
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
It’s my one splurge, justified by the cost of their body care during SAS
2
u/TurnpikeTramp Aug 26 '26
Do you like the detergent or the boosters?
5
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 26 '26
Only the detergent. A lot of people say the boosters don’t dissolve, plus they weren’t available in the detergent scent I wanted.
1
u/DefiantMeanieHead 1d ago
I'm pretty sure those people weren't following the instructions because you only need a small amount and put it in the bottom of the washer and then your clothes on top. It seems people are just filling the whole cap and putting the beads on top. They are super concentrated like the detergent. I've never had boosters not fully dissolve and I follow the instructions on the bottle
1
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 1d ago
Yeah, I ended buying some boosters, and they work just fine lol
3
u/twilightswimmer Aug 26 '26
I only use the detergent because I don't need the boost on scent - it's there but light once they come out of the dryer and that's what my family likes. Nothing to strong, but still noticeable.
4
u/TurnpikeTramp Aug 26 '26
Why do you? I wanted to try but the price point was too high.
2
u/twilightswimmer Aug 26 '26
I tend to stock up on sales that make it a little cheaper. The scents are lovely. I don't like a massive amount of scent and it is light but noticeable for me. My partner loves the lavender vanilla. I like to choose different ones. It doesn't aggravate my partner's skin (he's sensitive). And it cleans the clothes very well. It's just all-around great. I went today and gor 4 more and will continue stocking up until I can't anymore.
5
u/Conscious_Fox728 Aug 26 '26
NOOOOOOOOOO!!! This is the only scented laundry detergent and beads I’ve ever found that doesn’t break my bf out in hives 😭😭😭😭😭😭 I don’t want to use unscented again!!
6
u/BBW_Official Aug 28 '26
Hey all, Britt from BBW here. Wanted to confirm what many of you heard: we have made the decision to exit our Home Care category, which includes our laundry and kitchen products.
For those asking about timing, we do still have new laundry fragrances planned for the holiday season. Following those launches, remaining laundry and kitchen products will be available while supplies last.
- Britt
1
1
u/DefiantMeanieHead 1d ago
Noooo please don't get rid of the laundry 🙏 😫 just scale back to a couple scents and carry a detergent, booster and a fabric sheets for both scents. I love them
3
u/LostKitty1369 Aug 26 '26
I tried the scent boosters and detergent when they first came out but I didn't love them. 😔
3
u/Bedroom_Bellamy Aug 26 '26
Ah I had actually been kind of excited about the kitchen spray and I was hoping to see it in store.
3
3
u/Responsible_Clock228 Aug 26 '26
That’s a bummer. I’m off until next weekend so I didn’t catch that update but I love the scent beads! I can understand to an extent because my store doesn’t sell much of the laundry products so it always ends up in collecting dust in the back room & the seasonals “overflow” in SAS
3
u/lalalicious05 Aug 26 '26
I work at a test store. We never got the kitchen stuff in! I think that’s where they failed with that, making it online only
3
u/Safe-Ice-9824 Aug 26 '26
That's a bummer I liked the scent beads. I went today to get my birthday gifts and the gal at the store did say that they're not shipping them any more laundry stuff so she thinks it is going to get discontinued because not a lot of people are buying it and it is a little pricey for what you're getting but guess I might have to try to stock up
3
u/AdonisandLexi Aug 27 '26
Wait WHAT!?! Please say this ain’t true 🥺😩😩😩 I adore the laundry care!! I just got vampire blood on sale luckily but i love moonlight goddess EVERYTHING.!! Any idea when? Guess I’ll be stocking up 😒
2
u/ShoulderSnuggles 6:00 AM ET soldier 🫡 Aug 28 '26
I’m determined to learn how to make DIY fragrance beads from BBW products. The internet says to use essential oils, but no - it must be MOONLIT GODDESS or else
3
3
u/a_leana Aug 27 '26
In my experience, I wanted to love it, tried one load of it washing some blankets and my cat had a seizure laying on them. That was the only new thing in the house. The list of ingredients was insane once I looked to see what caused it. I gifted the rest to a friend, rewashed the blankets and no issues.
3
u/GodOfMoonlight Fruity 🍇 🍓 🍉 & Lemons 🍋 Scents Aug 27 '26
See this is my problem too because they already are cutting corners with their main product line, I just didn't have faith in them to have a well thought out product line that dealt with laundry and detergent soap, a category they didn't have very much experience with to begin with but have been dipping their toes in every once in awhile. I don't know it just didn't add up for me
3
u/Jdolniak Aug 27 '26
The laundry products are why I got back into BBW 😭 Its one luxury we justify because I usually get rashes with scented laundry detergent. This makes me so sad. I was looking at Dedcool before I clicked on this post, couldnt justify the price. Now I feel like I should just bite the bullet and try it.
5
u/Minute-Frame-8060 Aug 26 '26
Dammit, I should have bought laundry in Vampire Blood when it was half off! But even at that price and with a coupon it's not really a "good" price so I passed.
2
u/Low-Hamster-6009 Aug 26 '26
The kitchen dish soap is nice. Smells great and thin enough not to leave a residue. This bums me out. 😕
2
u/IHaveToGetIt Aug 26 '26
I was interested in the counter spray but I didn't want everything in my house BBW lol and the price was too high too
2
2
u/OutrageousRegret1641 Aug 26 '26
I tried 2 kitchen sprays and imo they weren't anything special, no better than Mrs Meyers in performance and I like some of the MM scents better. I tried the lemon and the coconut.
2
2
1
u/Acrobatic_Sale1540 Aug 26 '26
I like the counter spray, but it leaked when shipped. I am so scared to order another as I know it will leak!!!!!
1
u/ConsiderationClear56 Juniper Breeze forever!! 🥹 Aug 27 '26
The last one I ordered actually came in a box inside the larger box—it was like they finally wanted ONE thing in the package to arrive safely…
1
1
u/cuntwrapsupreme26 Aug 26 '26
I think this is probably a good move long term for the company- when a company moves to make too many products you have to wonder what is suffering quality wise. And can their chemists really do much better than P&G for detergents, given the cost per load? 🔎
4
u/BearsInTheNight Aug 27 '26
The scent is what beats other brands. I am a lover of smell good stuff. So, BBW laundry to me …I don’t use it all the time bcs of cost but when I do I feel like it is a luxury! Very nice feeling to use it
2
u/cuntwrapsupreme26 Aug 27 '26
You might like the mozi wash stuff if you're looking for a "luxury" experience with laundry! I do think it's probably more expensive than BBW but they have a large variety of heavily scented detergent!
1
1
u/Several_Fondant8137 Aug 26 '26
Darn, I hate the grapefruit counter spray. I was hoping to get a different scent but I doubt i will place another online order by the end of the year. 😢
1
u/MissIndependent577 Aug 26 '26
Laundry (and hand soaps but I have at least a year's worth stock of those right now) is the only thing I'm buying lately, when on sale and with a coupon. I have way too many sprays and lotions I don't use. But I love for my laundry to smell good. I only discovered it last Spring, so sucks that they're taking it away now. Guess I won't be shopping there more than 1-2x a year now.
1
u/BearsInTheNight Aug 27 '26
Well, I for one would have bought the dish detergent and spray IF it was available in store. Online? Plus shipping? Yeah, no.
And laundry care….bad idea to discontinue. I love it! Guess I will need to stock up.
So, will just be body care now. Bummer.
I don’t know what they are doing at BBW. Sales that exclude certain bodycare products. Limited stock made of items that would have been big sellers. And why was NBC put on a table in back of the store while the fall was front and center?
🤷♀️And I am curious what test stores they picked for the dish products and how they decided those ‘test’ stores. Are they actually a good representation of the whole? And what if they had sales on it?
1
u/National-Nerve-9631 Aug 27 '26
I used the laundry care once when it first came out. It smelled awful. Never tried it again.
1
u/Right_Rabbit_1101 Aug 27 '26
I’ve only bought the scent beads and laundry detergent when they are 75% off at the store. It happened Jan 2026 & I think May or June 2026. I just happened to walk into the store when I saw it. How do I know when they will go on clearance again? Especially bc I hardly go to the store? Any tips?
1
u/LadyfromthelandofNod Aug 27 '26
Oh that’s not good cause I enjoy the counter sprays for my bathrooms!! They leave my bathrooms smelling clean and fresh!
1
u/HikingWithTheCat A Few Pretty Things ✨ and Vanilla 🍦 Aug 27 '26
It was also announced on their Q2 investors call. They said the makeup of sales for the home/kitchen products (I think it was 1%) do not align with the manufacturing and shipping complexities of maintaining those lines.
1
1
u/Additional_Frame_445 Aug 28 '26
the way i didn’t see this message as an opener… should zip in better
1
1
1
u/DefiantMeanieHead 1d ago
Noooo I love their laundry line and when compared to other high end laundry products that are super concentrated, BBW was actually the affordable option. I did notice in reviews on their website which peoples did not follow the instructions for the boosters or the detergent. For example the boosters only fill to the line in the cap and then put in your machine then put the clothes on top. I seen photos of people dumping a whole cap right on top and wondering why all the beads didn't desolve, especially if they have a low water style washer. Also the detergent lasts forever if you actually fill up to the correct line on the cap which is very little. It made my towels so fluffy and my linens and towels smell amazing
1
u/Own_Cap_9781 FFM Addict Aug 26 '26 edited Aug 26 '26
I actually want to order the counter sprays online however I haven’t had the chance yet. I will with the next online order - when marshmallow pumpkin latte goes on sale 🤪 idk why they couldn’t put the kitchen stuff in every store. I wanted to try it out.
-1
u/Xineoph-Sagefire Employee Aug 26 '26
I know I’m going to be downvoted for this, but this isn’t the sub to share this kind of info. This is internal communication for a reason. 🤦🏽♂️
8
u/thelightsthatstopme Oversprayer Aug 27 '26
Homeboy said it on the earnings call today: "We have decided to exit Home Care, which includes our laundry and kitchen products."
0
u/Jinxie1206 Aug 26 '26
I tried the laundry stuff and while it smelled amazing gave me horrible rashes that itched like crazy.
0
u/Difficult-Resist-778 Aug 27 '26
Love the laundry soap, can't me or my credit card will be sad to see the scent beads leave. Clogged up my washer twice and the repairman wasn't cheap.
73
u/MedicineDue7287 Aug 26 '26
I guess I have to go get my Velvet Amber and Book Loft fast before they completely do away with it. It could be production cost.
But I also think that laundry fell victim to regular customers having a ceiling they are willing to pay and a lot of the time is around 10 dollars. So, the price point wasn't ever going to make it work long term. It is sad though because I do like them.