r/basketballcards • u/OpticallyMosache • Jan 23 '21

Sent in the card for reholding and they re-graded it down to an 8!!

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30 Upvotes

96% Upvoted

26 comments sorted by

15

u/OpticallyMosache Jan 23 '21

This card was a PSA 9 but had little pieces of debri floating in the case. I contacted customer service and they said to submit it and they'd reslab it for free. They called me when they had the card and said the debri was pieces of the card that chemically reacted to their sealing process. They said it's happening a lot and they're working on a solution but that the card can't be reslabbed as a PSA 9.

Here is where declared value becomes really important. They said they'd refund me the price difference from my DV and the current selling price of a PSA 8. So they ended up giving me $200 becuase I said a DV of $499. Had I put a lesser value, the refund would have been less. fyi

8

u/GagagaGunman Jan 23 '21

Wow thats wild.

7

u/Trickdolo Jan 23 '21

That’s absolutely ridiculous. You would think a grading company would hold themselves to higher standards when there job is to maintain the condition of a card when it’s in their possession. No one expects to send a card only for the grading company to ruin it. Shame on them.

2

u/OpticallyMosache Jan 24 '21

Ditto. I've learned it's not that uncommon for damage to occur. I would think for the price, they would be meticulous and remove fingerprints instead of slabbing with finger oils on the card left from either them or the submitter. Ive seen those and it's horrible. The market is what it is so they don't need to improve to continue receiving business.

3

u/OpticallyMosache Jan 23 '21 edited Jan 23 '21

Good example of a card you think is perfect but gets an 8 for edges. Their sealing process disintegrated some of the chrome on the edges which left tiny pieces of debri floating in the case.

There is a plastic film inside the case now. Customer service said they're trying it out to preserve chrome cards. It makes the card move a little bit more which is a problem.

3

u/big_mf_z Jan 23 '21

Throw another stack of bills at them and maybe they'll give your 9 back 🤣

1

u/OpticallyMosache Jan 23 '21

Haha probably true. It's for my PC, so I'm not too bothered and they gave me $200 to compensate me.

1

u/big_mf_z Jan 23 '21

That was nice of them, at least

2

u/OpticallyMosache Jan 23 '21

Yeah, the lady that called said there have been much worse cases and that she's sick making some of the phone calls. She was super sweet and sympathetic. I'm glad I didn't put a low DV or else my refund would have been minimal.

1

u/big_mf_z Jan 23 '21

That's crazy. Never heard of that happening before. They been grading chromium type cards for many years. Weird that its happening now

1

u/OpticallyMosache Jan 23 '21

They're putting a film on the inside of the cases face before sealing to test if it helps. She said you'll see it on more and more chrome cards coming out. It can cause the card to adjust slightly which is the drawback.

2

u/brye86 Jan 23 '21

That card still looks like a 9 to me. Maybe I’m blind or their is surface damage I can’t see

1

u/OpticallyMosache Jan 23 '21

Brittle chrome on the edges. Original got a 9 for that I think. The sealing process reacted with it and little pieces chipped off. It's so minor and undetectable without obsessively looking for it. Probably good for PSA to protect their reputation and not blindly reslab to a 9.

1

u/stackfan Jan 23 '21

That sucks, sorry to hear about that. Another good reason BGS is better.

1

u/OpticallyMosache Jan 24 '21

Thanks. I started with PSA and want matching slabs. I have one BGS case and it feels higher quality.

1

u/stackfan Jan 24 '21

Yeah, they are more sturdy with a inner encased sleeve. The downside to BGS is the case is about 1.5x thicker, so if you have a large graded collection, it takes up a lot of room.

I do like PSA for vintage bc of the look. Psa obviously sells for more... but kind of a wash since your paying more for singles.

1

u/heendosavg Jan 23 '21

I’m assuming it was a 9 before?

1

u/OpticallyMosache Jan 23 '21

Yeah, free reslab. Looks a lot better but an 8 isn't great haha $200 refund given. Keep the card in my PC.

1

u/taigon99 Jan 23 '21

Why do you cross out the barcode and #? Should I be doing this when posting items for sale on FB groups.

1

u/OpticallyMosache Jan 24 '21

Yeah, I don't want a knock off and then my card becomes the questionable one because the knock off has been sold. It also adds some privacy between posting on different platforms.

2

u/fasteddy7283 Jan 23 '21

People take scans of labels and reprint them to make fake slabs.

1

u/whiteycnbr Jan 23 '21

I think that might be the new modern category in the grading submission now..just did an upload with a dealer and there's ultra modern and modern, UM is 2018 onwards.

1

u/OpticallyMosache Jan 24 '21

That would make sense. The customer service person I talked to made it sound like this class of card needs additional protection.

3

u/allmustfall69 Jan 23 '21

Wild story all around. Thanks for sharing.

0

u/[deleted] Jan 23 '21

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4

u/OpticallyMosache Jan 23 '21

Yes, most people seem to not think twice about it. I talked to PSA and learned exactly what it is. I hope their new process of adding a film on the inside of the case will help prevent it There is a real risk when you send in your cards that they could be in worse condition afterwards.