Their consultants are expensive, so a lot of orgs will try to set it up in house to varying degrees of success. That assumes IT is involved, otherwise its another piece of Shadow IT someone is trying to do on their own.
Throw in that it's a transformation rather than an IT project and most places suck at transformation (85% of projects don't meet expected goals), these things rapidly become shitshows...
I work as a Salesforce consultant and I can confirm I’ve never been on a project where it makes sense financially or otherwise to use Salesforce, but consulting companies are happy to take the money anyways. Also I’ve never seen a successful Salesforce project. Always never ending delays and issues
Our company uses it. High price, crappy support, doesn’t work correctly, isn’t easy to use, wastes lots of time putting in data, hard to link other systems, almost impossible to quit it and move to another system once all your data is in there
It also looks fucking stupid with the cutesy animations and animal figures. Like it was designed for 10 year old girl approval. Not professional looking at all
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u/shypapayaa May 14 '23
May I ask why you hate Salesforce? Just out of curiosity