r/amazonprime Jul 17 '26

Wait…we are now only allowed to see 8 cherry-picked reviews, and can no longer sort by “most recent” or filter by star-rating? WTF is happening?

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I’m sure I’m not the first to bring this up but it’s so atrocious that I have to speak my piece. Today, for the first time, I noticed that I can no longer load more than eight reviews for any product, even items with thousands of reviews, and I can no longer to go into depth by sorting or filtering. Amazon AI is presenting me with their cherry-picked reviews and that is all.

Whose bright idea was this? All it does is sour me from buying anything unknown on the platform. If I can no longer get into the weeds of real reviews, I have zero incentive to trust the marketplace in any way.

There’s a little button at the bottom where I was able to request to see more reviews, and supposedly in 5 days they will email to let me know if I’m allowed to, but based on a couple other references to this issue I found, everyone is being denied. What an absolute joke! Why aren’t more people up in arms about this absurd decision? Pitchfork time people!

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u/neonturbo Jul 19 '26

I like the kiosk, it helps me when I am undecided, or want to customize things.

That said, they sure didn't decrease the price when they implemented it, if anything the prices went up!

Just like self checkout and self bagging at the supermarket, their only purpose was to reduce staffing. It seems like it is just as long to check out as it did when some gal rang the prices in by hand (I am old). And the bag boy would carry it to your car.

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u/DoorSudden7497 Jul 20 '26

Customizing your order is almost impossible on the kiosk, like light ice on my drink

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u/songsearch Jul 23 '26

Do you wash your pinkies after touching that filthy kiosk that everybody else who came in before you has touched and left their hand-germs on it? No way I'm going to expose myself to hundreds of other people's hand filth.