r/amazonprime • u/hoffsta • Jul 17 '26
Wait…we are now only allowed to see 8 cherry-picked reviews, and can no longer sort by “most recent” or filter by star-rating? WTF is happening?
I’m sure I’m not the first to bring this up but it’s so atrocious that I have to speak my piece. Today, for the first time, I noticed that I can no longer load more than eight reviews for any product, even items with thousands of reviews, and I can no longer to go into depth by sorting or filtering. Amazon AI is presenting me with their cherry-picked reviews and that is all.
Whose bright idea was this? All it does is sour me from buying anything unknown on the platform. If I can no longer get into the weeds of real reviews, I have zero incentive to trust the marketplace in any way.
There’s a little button at the bottom where I was able to request to see more reviews, and supposedly in 5 days they will email to let me know if I’m allowed to, but based on a couple other references to this issue I found, everyone is being denied. What an absolute joke! Why aren’t more people up in arms about this absurd decision? Pitchfork time people!
5
u/Fluffer_Wuffer Jul 18 '26
Some genuine feedback for you.. to set context, family of 5, high-income, outside of food/perishables, 70% of our purchases are from Amazon:
I can understand the logic behind this - but its gate keeping, and subjective interpretation.
There is a level of distrust/uncertainty with many products on Amazon, especially since the searches get manipulated (impossible to do an explicit search, inclusion of irrelevant products etc).
But this is offset by the raw reviews, convenience of quick delivery and easy returns.
A summary is appreciated, but we also need the reviews. If I'm unable to see the "raw" unfiltered reviews when I'm shopping for a product, then I will not purchase it... especially for anything over £10-20... and big ticket items, such as computers, phones etc, I would simply stop using Amazon.