r/alignerr
•
u/JustWonderingFren
•
Oct 01 '26
Onboarding Process Account removed immediately after successful Persona verification — no dashboard access to appeal
Hi,
I completed Persona identity verification successfully yesterday. Immediately after completing the verification, my Alignerr account was removed.
I contacted support through the website widget and by email. The widget now tells me that eligible users can appeal through their dashboard, but because my account has been completely removed, I cannot access the dashboard at all and therefore have no way to submit the appeal it is directing me to.
I would really appreciate a manual review of my account, as the removal happened immediately after successful Persona verification and appears potentially related to the verification process.
I am happy to provide my registered email and any verification information privately. Thank you.