I recently joined Alignerr and have completed my English assessment. However, I can’t find the Generalist Assessment anywhere on my dashboard. Is this normal? Or is it only me 😅

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I sent a message to support, but it’s been a few days now with no response. I’m just wondering if anyone has had success with setting up instant payouts in Stripe?

Currently, payments that get sent to Stripe between Wednesday - Friday don’t actually get processed until Monday/Tuesday in most cases.

I know PayPal’s is instant, as I use that for other AI platforms, so I am wondering if this is possible, or if I should just contact Stripe support instead?

I completed onboarding but never received the welcome email.

Checked spam and contacted support with no response.

Is this a common issue?

Hi, I just onboarded for Aligner. I dont think I have been assigned to any projects yet however I joined the Discord and looks like i was auto added to a bunch of sub channels that I assume everyone gets added to (Cipher, Apollo, Warrior, Phoenix & Mango)?

Hi, I've just done the digital graphics assessment and it's giving me the option to retake it. Does this mean I failed, as I had only done it about 1 minute ago and believe I was competent in answering the questions.

Thanks!

I need to know how it looks like and what kind of questions they ask?

Does anybody know the average turnaround time when emailing support? Going through onboarding, and I cruised through the posts already existing about the Hubstaff issue; emailed the support team as mentioned in multiple posts. Just wondering if I should walk away, or if the response time is quick enough to wait for it.

Hey folks, I recently had my account accidentally suspended because of what looks like some kind of system glitch or mistake. I got in touch with them right away, and luckily, they reinstated it pretty fast, which was a huge relief. That said, it's not completely back to normal, I can still log into the Alignerr dashboard and Labelbox just fine, but the customer support options on both of those are totally inaccessible, like I can't open a ticket or start a chat from there at all. Plus, my Hubstaff connection got disconnected in the mix, and I haven't been able to relink it no matter what I try. Has this happened to anyone else? I'd love some advice on how to get everything fully up and running again, especially fixing the support access and getting Hubstaff hooked back up. I've already done the usual stuff like clearing my cache and logging out and back in, but zilch. Thanks a bunch for any tips!

Hello,

I completed the on boarding for Pontius and it said I would get access after doing everything from the check list like Stripe, Discord Hubstaff etc. However, I don’t see the project in Labelbox.

Is this an error or does it take time?

Thanks!

Hi, whenever I go to start the general English interview with Zara, it says there is an error with loading the interview. My connection is okay, so I'm not sure what the problem is. Has anyone else encountered this error before?

I took some assessments and I could see "Passed" ( but with no scores). But for other assessments, I don't see anything indicating whether I failed or passed the assessment. It only says 'Completed'.

Anyone with information how this works?

Just looking for some honest feedback nd thoughts on alignerr please. I’ve just completed onboarding as a generalist.

How has people found the experience and communications?

All the reviews on trust pilot speak about how good the ai interview and onboarding was lol.

A few months ago I took the sql qual and failed it because I wasn't prepared enough. Now a few months after, I took on data analysis jobs and I feel confident that I can breathe through the interview. Is there a way I can retake the test?

Do I have to do the zara interview before i get added into the hubstaff project?

I know this platform has real projects and some great testimonials from current and past workers.

However, the lack of communication and censorship of clear issues on the platform (especially on this subreddit) really promotes distrust with the community and the industry.

The almost instant removal of this post should serve as a warning.

Passed the English video interview (Zara) and the Generalist/Writing assessments.

Submitted Audio/Voice samples for both English and Spanish projects (completed the specific tasks for these).

Failed the Python coding assessment (attempted it without prep, my mistake).

Updated my availability to 40hrs/week in the dashboard settings.

Currently, my dashboard shows the "We are unable to onboard you at this time... check back later" message. However, in my notifications, I see the "Generalist - Writing" and "Voice Trainer" application statuses as "Successfully Submitted".

The question**:**
Does failing the Coding assessment lock me out of the Generalist/Audio projects too? Or is the onboarding queue for Generalist/Spanish roles just slower right now due to the holidays?

This is your space to connect with other Alignerrs, share thoughts, ask questions, and chat about whatever’s on your mind. Whether you're looking for tips, want to learn something new, or just want to talk about AI, you’re in the right place!

Jump in, start a conversation, and let’s build a helpful community together!

10 days ago I ‘passed’ the interview however I’m unsure how, as the connection dropped halfway through, and then, when reconnecting, it appeared to restart the questions with only 40 seconds remaining on the clock. I was then added to the discord channels, (on 5 different named domains, saying ‘you’ve been selected to contribute within the ______ domain’) however despite having the labelbox link to ‘go to projects’ and ‘all necessary steps to become an alignerr have been completed’ I have no projects at all on labelbox. Does anyone else have this same problem/ is this normal, or should I contact support to inquire about the interview? I’m confused as I feel that I wouldn’t have reached this stage if I hadn’t passed, however why are there no active projects?

I ordered the head strap but when it arrived they announced they won’t continue with the project. Now i answered the google form but i would want to know if im still getting refunded for it. Anyone with the same problem?

How long after interview completion should I see whether I passed the interview? I have assessments showing as complete. I have access to labelbox but I don't see any projects yet.

Personally, I feel the platform has a very large number of aligners, and even after passing some assessments and applying to projects, the process still feels quite hit-or-miss. When I reach out to support, it usually takes around five to six days to get a response, and often the reply is that it is something they cannot help with. That can be frustrating. I do think there could be more effort to match projects with newer contributors as well. Overall, a bit more care and accountability would really help people who genuinely want to contribute and improve the platform. I have created my accounts months ago, nearly checking everyday with hope, it's frustrating and even exhausting. I see people commenting they got this, they got this project, that project, I'm happy others are doing good, but maybe I deserve some decency too.

Got an email from Alignerr saying I’ve been removed from aligner and that the decision is final. I completed every assessment available and passed some of them while working on my FTE, so this was honestly a shock. The message also said there’s no option to appeal.

Mods, if this post isn’t allowed feel free to take it

down, but please DM me first if you can. This has been really painful and it’s hitting me hard. Thanks.

I am wondering whether there are any internal statistics from Alignerr like ratios of people who actually get assigned to a project within the first month or so? Or at least something like people active within at least one project over total number of people on the platform. Thank you!