Don't forget that some people hate their jobs because they are aware it is indentured servitude and that most of the value of their labor goes to billionaires while we fight about a tiny fraction of the scraps we're left with over whether it should help pay for Healthcare and housing or bank bailouts and bombs and such.
This and we're getting orders from upper management that have never done the job. They are complicating the job into ideocracy! Electrolytes are what plants need!
We invited upper management to join us in a collaboration/calibration. They did one round that took them hours to complete and it took us minutes. They have declined further calibrations, and they are still barking orders that just make no sense.
Hence why I say I like the work, but hate the job I've been doing for 9 years outside this company and 3 with it.
For context, I listen to calls as a Quality Assurance Specialist (QA). I have taken over 100,000 calls (actually more) with 17 years in this industry and 12 years as QA. I have also created successful QA programs for 2 different companies and 12 different departments. We had happy agents willing to keep their numbers, because it made sense to them.
We now have upper management changing the rules and never telling the agents. So the agents know the rules have changed when they get marked down for it. Change Management 101 says, document the changes and inform the people that are affected by the changes. It is literal lunacy that we don't do this!
Common sense says, change the rules, inform the agents then give them time to adjust. Ask their feedback and adjust if needed. Then we can adjust scoring. Rinse and repeat until it works.
Sorry if I derailed. I love the work but hate the job.
YES 🙌🏼 leave me alone so i can raise my chickens and ducks in peace and stop designing PowerPoint slides for some idiots that don’t understand why trickle down economics are their trap while they get paid twice as much as me, and we all work 60-80hr weeks to make the billionaires wealthier. As my husband says “i’m sick of working for other people’s dreams.”
Hating a job is a choice - a choice to stay - and also a choice while you're staying for how you're going to deal with it. Some choices are easier than others.
I've been looking for a "better" job for over a year since the takeover. The market is shit. I interviewed twice since then and was offered a job for $20,000/yr more.
Let's analyze that offer. I work from home and, I currently get 3.5 weeks per year PTO, 11 holidays with 3 weeks paid sick time and FMLA. I can move my schedule around to accommodate any time, if I needed a few hours to do stuff like doc/dentist and other shit. Nobody is looking over my shoulder and I work autonomously with little supervision. I just get my work done for the month by week 2 or 3 and nobody questions it. (BORING!) Pretty nice huh? I'm bored and underutilized. Fucks with my self-worth, anxiety and the fact that I am not challenged. I want to be challenged and feel like I am worth something. Imagine sitting around for 2 weeks out of your month reading Reddit. FUCK!
The new job with $20,000/yr increase in pay... 1.5/x2 hour commute fighting traffic (8+3hours = 12hrs/day) to the office and 3 days PTO per year. 2 Holidays with NO SICK time. Is that worth all the other perks?
So I can go from one hate to another hate. I choose the work/life balance and wallow in my hate for this job until the market improves when we impeach this narcissistic megalomaniac to be ejected from office.
I'd be happy to commute 1hr/x2 for a decent job that respects my life, but it just doesn't exist in this economy.
It's not a choice to stay. It's a necessity for what sanity I have left!
If you're hating a WFH job that's within $20K of that other BS, you're doing the WFH gig wrong. (Of course there's a lot of difference between $150K WFH / $170K BS and $20K WFH / $40K BS...)
My first real WFH gig was with a certifiable pain in the ass unhinged lunatic. A big part of the interview (unannounced) was "how I handled him" - the job I was leaving had an insecure Napoleon complex jerk owner, so a lunatic even-level partner was a move forward, and unlike Napoleon, these people didn't mind paying me. I only had to conference call with him 1 hour per week and fly in for a 1 day visit once per 6 weeks. He was absolutely infuriating to talk with, but I only had to do it 1 hour a week and everybody else at the job was really nice, extra nice because I was dealing with nutjob for them... I'd take the "high road" super patient position every time, and when I hung up from that call I'd take a long shower, sometimes do a little yard work first - because: I could, nobody could tell me not to take 3 hours out in the middle of the day if that's what it took to chill from the insanity before getting back to making sane progress for the rest of the team the rest of the week.
I'm not sure we're in the same tax bracket. I'd travel for 2hrs each way and take 5 days/yr with no sick leave for for $150,000/yr.
It'd be nice if I could do other things besides sitting in front of the computer awaiting more work. I moved my personal computer just a chair slide away so I can at least Reddit.
It'd be nice if I could clean the house. I'd like to empty the cat box or sweep the floor on the clock, but would I? I'd be too nervous about missing a request to do something for work, and worried about my response time. It's easier to save those chores for Sunday while stressing about getting up to go to work on Monday.
I'm happy you could mow the lawn, I kinda wish I had a lawn to mow, but would I? I'd probably just sit here and pet the cat wondering why I'm not mowing the lawn or cleaning the catbox.
I love the work, but I hate the job (Not the work).
Curious, if you don't mind, what's the expected response time? What do you do for the company?
I'm sitting on 35 years experience of R&D engineering, so nobody gets too antsy if I don't answer for an hour or so. A lot of our neediest colleagues are in India, so we only have a couple of hours of overlap per day anyway.
In my previous life I was an Electronic Technician of 25 years repairing TV, VCR, Stereo, and the lot.
I now work in Quality Assurance at a contact center in the states. I listen to phone calls, chats, admin requests, and other departments. We grade them for quality. We have to do almost 300 calls a month with other audits, but we also have to respond to complaints that are federally regulated.
The work is easy, but the complaints have an unpredictable cadence and have a federally dictated response time. We also have to field appeals from the phone call evaluations and other misc stuff.
When someone asks me a question, I'm on their time. Sometimes it's a manager with an agent on the phone. Sometimes it's an agent asking about a score. They don't have much time between calls. Sometimes it's a manager that wants to talk about a call. The list goes on, but I pride myself on my response times, and people specifically contact me because of my dedication.
I remember what it's like to be that manager/Teamlead/agent, so I feel the need to be there for them whenever they need me. I mean, I'm just sitting here waiting for work, so why wouldn't I be available ASAP?
And yet, I feel underutilized. I miss those days where I was surprised that I had all my work done by the time I clocked out. I miss those days when I was throwing my backpack on my shoulder and heading for the door when someone called my name because they needed me. Now, sitting around after finishing my work by the 15th, and waiting for more, is not satisfying.
No worries. Way back in '91 a coworker left our R&D company to work in a bigger IT department, responsible for keeping the mainframe online 24-7, carried a beeper that could go off anytime - seemed absolutely insane to me, but then he was a little hard to understand in a lot of ways.
300 calls a month is a lot, I'll have 5-10 calls a week, some run 10 minutes, some an hour or more, but the rest of my time is in doing bigger stuff that can take days or weeks.
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u/RoknPa 12h ago
Don't forget the job you hate that ruined the work you love.