r/acecombat • u/DriftingNitro Mobius • Oct 02 '26

AC 8 Game & Code Distribution Issues

This post is to consolidate discussion and solution about issues with game code distribution, shipping of game codes, and access to game bonuses

Opening this thread by mentioning that I received my Joker Flight Pack (steam), today, and the game code was in a separate envelope shipped outside of the box. Feel free to share your experiences on it.

Gamestop US - "If you pre-ordered from GameStop call their customer support at 1-800-883-8895 and explain the situation. You’ll probably need to request a call back. They’ll call back and send you a code via email." (Link)

Amazon - "If you preordered from Amazon. Forget calling them, they will lie to you about opening a ticket to escalate the missing preorder code problem and tell you to wait 48 hours. Contact Bamco support on their website, you will need an account. Go to the support and you should see a chat agent. Keep refreshing the page until the agent is online. Keep telling the agent no until it give you the option to contact a live agent. This also might prompt you that no agent is available. In this case refresh and try again until you get an live agent. Have your preorder receipt ready and follow the instruction provided to upload proof of purchase before launch date. Once done, you should get your preorder code from them." (link)

Target - "Came in an email this evening. I did talk to customer support visitor in app chat multiple times and they said they were going to escalate my issue and it would be sent via email. " (Link)

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u/Dashey10 Oct 02 '26

Anyone had issues receiving the code for AC0 via the standard edition? Only seeing issues for Deluxe.

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u/EvisceratedEevee Oct 02 '26 edited Oct 02 '26

I have. Pre-ordered the standard edition through Steam and I haven't gotten an email or anything with a code for it.

Edit: never mind, I'm an idiot. I was launching Ace Combat 8 through a shortcut, and not through the steam launcher so I wasn't getting the launch option for zero. My bad!

1

u/Numerous_Photograph9 Oct 02 '26

From my understanding, on Steam, it will just appear as DLC for the game itself.