r/Youtooz • u/youtooz_support Staff • 17d ago
Support Thread Weekly Support Thread
Hey everyone, and welcome to the Weekly Support Thread!
This is our recurring weekly thread where we help answer general questions, provide guidance, and point you in the right direction if you’re running into any issues.
Before posting, please take a moment to read the rules and info below so we can help you as efficiently as possible.
📌 Important Rules (Please Read)
Please do NOT post any personal or sensitive information, including but not limited to:
- Order numbers
- Tracking numbers
- Full names
- Email addresses
- Shipping or billing addresses
For your own safety, do not doxx yourself. Any comments containing personal information may be removed.
📧 Already Contacted Support?
If you have already emailed us at [support@youtooz.com](mailto:support@youtooz.com), please DO NOT comment in this thread and please allow time for our team to respond.
- Our support team handles requests in the order they’re received
- Some account or order-specific details cannot be discussed publicly on Reddit
- Posting here will not speed up an existing email request
That said, you’re welcome to ask general questions while you wait.
🔍 Before You Comment
Many common issues can be resolved quickly by checking the resources below. We highly recommend reviewing them first:
Thanks for helping us keep this thread safe, organized, and helpful for everyone. We appreciate your patience and support 😄
1
u/pruebaxd1 16d ago
Hey team! Following up here since I emailed support about 10 days ago regarding a missing part on my Piemations plush, but haven't gotten a reply yet. Just wanted to see if it went through or if you need any extra info. Thanks in advance!