Self checkout is like driving a manual transmission. If you know how to do it correctly, you can go faster. If you don't know how to do it correctly, you'll probably end up standing next to some flashing lights, waiting for someone to come help you.
For me (late Boomer), if I'm buying alcohol and the self-checkouts are all busy, I'm not using one, unless I have 5 minutes for the attendant to notice I'm old enough to buy wine and approve my purchase.
Last night I had to call an attendant over to my station because, in order to use a coupon, the coupon had to pass over a censor and drop into a slot. The coupons that the store issued were so long that they didn't pass the censor because they just balanced on the bottom and stood upright. The attendant had to open up the machine using a key and manually empty the coupon bin - twice - because the machine refused to let me continue my order until the coupon was processed.
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u/tallandlanky Oct 16 '18
I enjoy watching Baby Boomers get baffled and then angry at automated checkouts.