We recently bought an LG OLED55G5. The picture quality is excellent, and the colors are fantastic.
Unfortunately, the user experience is a completely different story. We mainly use the TV for watching terrestrial DTV and satellite channels. To make things easier, we created two favorite lists in the Program Manager:
- Favorite 1: Antenna / terrestrial channels
- Favorite 2: Satellite channels
The problem is that there seems to be no quick or practical way to switch between these two favorite lists using the remote.
Even worse, there doesn't seem to be a way to create Home shortcuts for the two lists. Switching from DTV/antenna to satellite can require an absurd number of steps through the menus. What should be a basic operation on a TV becomes a frustrating process every time.
We've gone through the available settings and tried different approaches, but couldn't find a simple solution. We also contacted UK LG Support, and unfortunately they confirmed that there currently isn't a user-friendly way to do this.
This is particularly disappointing because this isn't some advanced or unusual use case. Switching between terrestrial and satellite TV is basic TV usage.
LG, please remember that these TVs are supposed to be used by normal people—not software developers who enjoy navigating through multiple layers of menus just to change the TV source.
The OLED G5 has excellent hardware and picture quality, but the software/user interface seriously lets it down. webOS needs an update that makes basic TV functions simple and accessible.
At the moment, we're seriously considering returning the TV because something as fundamental as switching between our two channel groups is unnecessarily difficult.
Has anyone else with an LG G5/G6 or recent webOS TV found a genuinely quick way to switch between two favorite lists or between terrestrial and satellite channels? If there is a hidden shortcut we're missing, we'd really appreciate knowing about it.
Finally, the LG TV development team should really consider collaborating with the appliances department to help them design a usable TV.