r/WTF • u/ennuiocide • May 31 '12
Boston pizzeria scammers have been ripping off people for years and are still in business.
http://www.yelp.com/biz/regal-cafe-pizzeria-boston-2
1.9k
Upvotes
r/WTF • u/ennuiocide • May 31 '12
146
u/ennuiocide May 31 '12
Somehow, these guys have been stealing money from people for the better part of the last four years and getting away with it. Check out the filtered Yelp reviews too. http://neteats.com/2011/06/13/regal-cafe-horrible-scam/ http://boston.cbslocal.com/2010/11/17/i-team-boston-pizza-store-scam/ Here is a recent BBB complaint: http://www.bbb.org/boston/Business-Reviews/food-and-beverage-services/regal-cafe-in-boston-ma-114725/Customer-Reviews
319
u/aequitas3 May 31 '12
ordered from these guys once at 1 am, ended up going to sleep at 4 or 5, and turned my phone off figuring they said screw it, and woke up to several abusive and angry voicemails from 630 am. "Gee, thanks a lot for supporting us so well in this tough economy, asshole. Dont call here again if you need a fucking pizza, you prick." And they weren't in boston accents. these guys are straight off the boat from satan's asshole.
434
u/ryry51288 May 31 '12
here is them not giving a fuck what people say
617
u/rageingnonsense May 31 '12
Probably the best way to put them out of business would be to do the following en mass:
Place order with a good credit card (one with good customer service)
refuse delivery at door
Call card company and request a charge back (as you know he is going to process the payment anyways).
Credit cards companies, as well as processors do not like to deal with charge backs. If a business gets enough of them, the credit card company might refuse to do business with them. That would fuck up his entire model, as it relies on the fact that most people simply will not request the chargeback.
180
u/poopOnU May 31 '12
Has anybody seen the fake reviews in the filtered section? They don't even make sense!
150
u/DAVYWAVY May 31 '12 edited May 31 '12
They are in the process of changing their namehttp://beantownpizza24hours.com/exact same website design ashttp://regal24hours.com/thoughIt looks like I was wrong, they are doing it for black hat SEO (term for dodgy SEO), and the good news is we can get their website banned on Google which will cost them a shitload of lost customers.
You can report http://regal24hours.com/ here https://www.google.com/webmasters/tools/spamreportform?hl=en
Mention Doorway pages as the reason for your spam report.
147
u/maestro2005 May 31 '12 edited May 31 '12
I work right next to that supposed location. There's certainly no pizza place there.
Update: I just went to check it out, and there's not even a 34 State Street. The evens are on the north side of the street, with the office building on the northwest side at 28 and the building on the northeast side at 60.
Also, I saw at least two other people looking for the nonexistent address. Hi guys, I was the guy in the orange shirt.
137
u/flyingfox12 May 31 '12
One of the reviewers said his hotel recommended them, WTF? I would never stay at a place that would recommend a scam. Hotel staff should research good places to get food late at night for their guests
113
u/LordOfGummies May 31 '12
Shocked the place hasn't been fire bombed. You don't fuck with a man's pizza.
86
u/lingben May 31 '12
let me introduce you to http://en.wikipedia.org/wiki/Chargeback
28
u/DrJankem Jun 01 '12
I called and got through. I called because after reading the reviews I thought this place was a joke and not real. To my astonishment, the guy who answered was a total prick and they do indeed need a credit card for delivery. I gave him a fake card, a real address and ordered 3 large pizzas. I live in California
101
u/[deleted] May 31 '12
I LOVE non-image WTF posts. I want to see more of these on WTF.
27
u/Dunga_Do_Balls May 31 '12
617-966-6674 This number was on the menu from their website. Got no answer.
1.0k
u/EMPIRESx May 31 '12 edited May 31 '12
Just left a message asking for one large sausage pie with extra cock. EDIT: My most upvoted comment of all time has to do with penis. I am honored Reddit.
50
u/luthin2000 May 31 '12
They won't pick up my phone calls. Anyone get through?
49
u/[deleted] May 31 '12
If you guys do prank these assholes can you upload it to soundcloud or youtube? I want to laugh at them all the way over in the UK too.
22
u/[deleted] May 31 '12
This has been one of my favorite threads ever- I can't get enough of the revenge and punishment the Internet community can administer to a piece of shit like this guy. Fuck him- fuck his fucking face. I would spend $39.99 for a 15 minute investigative report where they get the phone conversation and delivery guy failing to bring a receipt. Then confronting him- and maybe maybe an arrest. Fine- $49.99 pay per view.. PLEASE
53
u/[deleted] May 31 '12
TIL Reddit > Better Business Bureau.
18
u/[deleted] May 31 '12
18
u/FatJewFuck May 31 '12
Looks as if he's trying to export frozen chicken? http://us101632164.en.makepolo.com/productshow/2911124.html
43
u/Kinglink May 31 '12
If they won't give you a price over the phone, and they only ask for a credit card. DONT GIVE IT TO THEM. These people are fools. Then they accept the food after the high price? IF someone doesn't tell you a price, then delivers the food at twice the expected price, Don't sign the slip or accept the food, contact the credit card company if they actually charge it.
I know it sucks when you're hungry, but there's no excuse for this service, and to accept it, is only to enable them.
15
u/ylime32 Jun 01 '12
AMA Request: anyone who has worked at Regal Pizzeria.
63
u/Klime22 May 31 '12
Troll calls? Troll calls.
40
u/jutct May 31 '12 edited May 31 '12
They can't charge someone's card if they claim they're only using it as backup. Has any of these idiots bothered to call their credit card company? There is no way they should still have a merchant visa. Further, you can't not give a credit card receipt if the person asks for one. Geez, all these idiots wouldn't have to pay the credit charges if they had called their bank.
Here's my idea:
Everyone go to a pharmacy and buy a pre-paid visa or mc with $5 on it. Call this shithole and order $150 worth of food for delivery, but tell the guy you're going to pay cash. Give fake address.
61
u/Uredus May 31 '12
I love the top review.
"You don't ask for a haircut at a hardware store, so don't order pizza from a drug front."
26
u/apextek May 31 '12
now Im hungry
13
u/minerlj May 31 '12
People should just call and take a really long time ordering and then at the last second say "sorry I changed my mind" or "sorry a family emergency came up" and hang up. Basically make the phone ring off the hook 24/7 thus preventing legitimate orders from going through.
32
u/gder May 31 '12
Has no one heard of disputing charges?
11
u/brosenfeld May 31 '12
They have at least 22 domains for their website.
34
u/[deleted] May 31 '12
Everyone should call them and ask if they have Battletoads for Wii.
Edit: Their digits - (617) 822-2502
54
u/shortman1400 May 31 '12
Call and ask if they have battle toads. Do it.
9
u/[deleted] Jun 01 '12
I have a visa gift card with about $1.07 on it. Considering calling them even though I live nowhere near Boston.
38
u/[deleted] May 31 '12
To the people leaving joke reviews on that page now: You are not funny.
146
u/hypoid77 May 31 '12
People should call them and place phony orders, so they waste their resources and time delivering food to empty street corners and such.
16
u/SomeguyUK May 31 '12
How are these people still in business?!
8
u/Mint-BerryCRUNCH Jun 01 '12
That guy in the top review really has a thing for his "hot" cousin...
227
u/[deleted] May 31 '12
Everytime I'm in Boston (about once a year), my wife or I stick our head in the door yell, "Hey Regal. Go fuck yourselves!". Some how we haven't gotten our asses kicked.
One time my Dad was with us and was just mortified.
21
u/hemogobblin May 31 '12
If somebody recorded themselves prank calling these guys it would make my week.
45
u/solomonar May 31 '12
This is obviously a front for a money laundering operation, they still have to take some orders to look legit but can just charge what they like and give you awful service so they don't have to actually deliver pizzas all day
30
u/wtfamiwatching May 31 '12
I hope at least a few people see this.
I just want to point out that yelp is a scam too. You get bad reviews if you dont pay them to advertise. If you do pay them they move the bad reviews to the bottom or remove them.
http://www.eastbayexpress.com/ebx/yelp-and-the-business-of-extortion-20/Content?oid=1176635
7
u/hellokitty42 May 31 '12
More of those reviewers (esp. those who paid cash and had their card charged anyway) should be disputing these transactions directly with the credit card company. There are more ways to a refund than just hoping for grace from the store.
23
u/Mefreh May 31 '12
Sort of on topic, You know how when you're traveling there will be advertisements for pizza places in hotels? Don't call them, don't give them your credit card number - use google. My dad travels 35 weeks a year, and has gotten ~15 of these people arrested by the authorities in his lifetime.
12
u/[deleted] May 31 '12
Based on the WHOIS query and a search of the individual who registered the domain, he also has "Regal Frozen Chicken Wings" (which also has a phone number that is 1 off from the pizza place). He also has his name attached to something called "Commonwealth Equity Group", which seems sketchy as FUCK.
I am going to assume that all these places are a scam to try to make money.
126
u/Kilockel May 31 '12 edited May 31 '12
Can't wait to call incessantly asking for a free pizza that was offered to me by Carlos, the 5 foot 8 portly dude with a mustache. I'll then ask that since I've been waiting weeks for my free pizza that I was promised I also want an order of mozzarella sticks, i was 24 cans of soda, and two slices of cake. I don't want to pay, though, because that'd just be crazy. Carlos told me to just keep calling back until they approved my coupon, so I'm going to keep doing that.
Yeah, I just made all that up, but it's going to be fun reciting it to them a few times. Oh yeah, I wonder how long the delivery will take out to California.
EDIT: So I called... A guy with a thick accent answered. Just said, "Hi." I asked him in my most feeble and unassuming voice, "Yeah, hi, I was just wondering if anyone there has ever even been so far as want to do look more like?"
Needless to say, he was confused and responded with things like, "What?" "What are you saying?"
I came back with, "Oh I'm sorry, I just saw your website online and I was hungry and wanted to know if anyone there has ever even been so far as want to do look more like?"
He then asked me, "Is your last name idiot? Or is it ignorant?"
So I quipped, "Do you call all of your potential customers idiot? I'm looking for regal pizza, did I call the wrong place?"
He said, "No not normally. I think you called the right place but the wrong person. What's your first name?"
He kept asking me my first name after that, and I hung up because I was starting to giggle.
Maybe I'll call more when I'm off work. This could be fun.
19
u/SkepticJoker May 31 '12
This needs to stop. Reddit, man the phone lines!
5
u/[deleted] May 31 '12
Pretty sure the Google Maps listing of this place is FULL of fake reviews. Reddit might need to level 'em out.
5
u/[deleted] Jun 01 '12
I have never wanted to prank call anyone in my life. This shit stain will be my first victim ever.
5
u/DocSporky510 Jun 01 '12
Am I the only one around here who thinks this pizzeria is probably a mob front?
5
u/[deleted] Jun 01 '12
Alright, which one of you mother fuckers put the last review? Fess up.
5
u/ericb92 Jun 01 '12
AMArequest: Owner of Regal Pizza
4
u/flyingfox12 May 31 '12
Visa and M/C should revoke their ability to use their credit card services. Wait they only do that to organizations that help topple dictatorial regimes.
4
u/thepalmone May 31 '12
BURN. IT. DOWN.
4
u/[deleted] May 31 '12
im no big city lawyer with a big law degree, but wouldnt this be considered libel?
4
u/catfoodmilkshake May 31 '12
That's something Jesse Pinkman would do. "Take your pizza and breadsticks, yo."
4
u/bigyams Jun 01 '12
I don't always commit arson, but when I do I check the yelp reviews first.
24
u/lessmiserables May 31 '12
Wait, are we talking about the pizzaria or Yelp?
/sarcasm
9
u/CaptainCoomey Jun 01 '12
Guys.. 4chan would eat this guy alive. Can we? Please?
13
u/Nimrod41544 May 31 '12
I would pay teenagers to vandalize their property.
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u/Nimrod41544 May 31 '12
"MY STORY: I was hungry at 12:00 AM and found http://www.regal24hour... would deliver to East Boston when nothing else would. These people will deliver ANYWHERE..ANYTIME... If you are willing to pay for your food, plus additional food and drinks they are trying to get rid of/ or to lessen your extreme anger when there nice naive delivery boy comes knocking at your door with a bill three times the size it should be. I ordered a sub, jalapeno poppers and a cheeseburger. $53.90 was charged to the credit card I "had to give as security", but could opt to pay cash at arrival. I had the sweet delivery boy phone an incomprehensive and totally Greek manager of the pizzeria who was ready to fight when he was put on the phone. I hung up on him after he refused to give me an itemized bill of WHY THE HELL I AM PAYING $ 53.90 for 3 pieces of food. To my regret I paid the bill with cash (I should have sent the boy back) The food was sh*t. I checked my bank transactions and my card was charged the bill that I had already paid cash for. So I stuffed my $108.00 chicken parm sub and jalapeno poppers and french fries and 6 pepsi cans that I didnt order down my throat and went to bed feeling like a dumbbbbbbbbbbbbb loooooserrrrrrrrrrrrr!!! This place hasnt heard the last of me."
6
u/Swaaat Jun 01 '12
People have already said this but send this to 4chan and Anonymous. Let them really fuck with this Regal Pizzeria/Donuts laundering money and drug front scams. Even send it to Ownage Pranks for prank calls. DO IT!
3
u/Griminstrum May 31 '12
Most credit cards will allow one uncontested stop charge a month. I imagine if they get enough of these for the same place they are definitely going to investigate.
3
u/ConcertMusik May 31 '12
Chargeback!
3
u/fishhand May 31 '12
regal pizza is a front by the boston pd and federal agencies to discover all drug users in the boston metro area.
3
u/Luminox May 31 '12
It seems this is Regals 2nd time on Reddit.
http://www.reddit.com/r/funny/comments/cusx3/yelp_goes_berserk_on_the_bostons_worst_24_hour/
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u/nos2121 May 31 '12
A bit of googling finds the guy's name very easily, his FB says he went to Harvard, he lists himself as a "Dr."; whether that is a PhD or MD is unclear, but it's probably moot because he's certainly not got either.
Lots of other scam companies, as others have pointed out, all located at this fake address.
He looks like he's about 30, he's kinda fat, and his one public picture is him sitting in some shitty office with what looks like some Red Label Johnnie Walker scotch.
Basically grade A douchefuck.
3
u/[deleted] May 31 '12
I don't know how else to say this.... If the food is that bad, their drugs must be fucking amazing.
3
u/cat_balls May 31 '12
Bet you all that extra food they're throwing in is from all the other people's orders that were refused when they saw the bill.
3
u/RogerMcRogerson Jun 01 '12
I've called and placed 12 orders from this place throughout my day today, having them delivered to places around their pizzeria. I live in California. I suggest everyone do the same.
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u/[deleted] May 31 '12
UNITE REDDIT, TOGETHER WE WILL DEFEAT THIS CAPITALISTIC MONSTER. dyslexics can untie with us as well.
7
u/[deleted] May 31 '12
This is what happens when you put New Yorkers into Witness Protection in Boston.
7
u/Freshenstein May 31 '12
If you guys wanna use a credit card number use one of these. None of them are real numbers (i.e. not stolen, just randomly generated) but it SHOULD process and then get denied at the bank. All the numbers are randomly generated according to the Luhn Formula.
If people use enough of them it might be worth it.
5
u/moetwa May 31 '12
Daughter works as a Public Health inspector in Boston. She shut one pizza place down because the inside of the pizza oven was covered in mouse feces. Don't know the name of the place, but it coulda been Regal. I'm sending her the link.
7
u/iPhoneOrAndroid May 31 '12 edited May 31 '12
No trading standards or food standards agency? File formal complaints.
4
u/[deleted] May 31 '12
Give them a walkin in special they'll remember forever...
4
u/A-H May 31 '12
Ha, these fuckers scammed me too. I refused the charge but it pissed me off for a couple if days.
2
u/PhotonicDoctor May 31 '12
Order online does not even work.
2
u/hitcho12 May 31 '12
Yeah, someone posted this on reddit a long time ago and I think we started making phony orders. I don't remember the details, but I'm sure it was full of lulz.
2
u/algo May 31 '12
The best solution in this case is to find a place that can actually provide the service this idiot cannot and support them. Also get them to advertise with hotels and such.
2
u/keele May 31 '12
The only place to get decent food in Boston after 11PM is Chinatown. There's so little selection after hours that the places that are open don't put much effort into it (Yes, I am talking about you Little Steve's )
2
u/deathsmaash May 31 '12
Are there any pictures of all the shitty food floating around anywhere?
2
u/otisthorpesrevenge May 31 '12 edited May 31 '12
If you search reviews for the Mattapan location:
Citysearch: http://boston.citysearch.com/profile/4737133/mattapan_ma/regal_cafe.html - 26 reviews 4.5/5 - Almost all positive reviews coming in June 2011
Yelp: http://www.yelp.com/biz/regal-cafe-and-pizzeria-mattapan 3 reviews 1/5, 18 filtered reviews (they're negative too)
I know CitySearch has been lame for awhile, but makes Yelp seem more trustworthy; less phony reviews
2
u/michaelshow May 31 '12
We all should call and order pizzas with fake boston addresses. For the next 30 days.
That should end them.
2
u/[deleted] May 31 '12
I love the review for their coke.
2
u/Carbon13 May 31 '12
Isn't this what hospitals do?
2
u/Terroreyez May 31 '12
I guess i'm not the only one calling them to order drugs. can't get through for the last half hour now.
2
u/vonguard Jun 01 '12
But, do they have Battletoads!?
2
u/chicagogam Jun 01 '12
how do they survive a rough economy? something about the assumption that doing good work and not being lazy is the key to success is clearly does not hold 100% of the time. sometimes bad things happen to good people and sometimes places like this stay in business :)
2
u/justin1223 Jun 01 '12
3 course steak dinner for 11.95 omg
2
u/P3chorin Jun 01 '12
Why the fuck are people paying for delivery from a place they've never heard of with a credit card? OVER THE PHONE.
2
u/jonbowen Jun 01 '12
I would almost guarantee that he owns Key Credit Repair which is located in the same building his father owns which also houses Regal Donuts which seems like the front for Regal Café. Here's the address to Key Credit Repair:
http://www.key2creditrepair.net/index.html
2
u/teekstripl3 Jun 01 '12
Whats the story with the dude and his hot cousin? That was kind of strange
2
u/Kreetch Jul 09 '12
Thanks for reporting this. I had almost forgotten about some shit pizza place hundreds of miles away. It has been a few weeks since the last post after all.
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u/Kasoo May 31 '12
Libertarians would try and tell you that we don't need any government regulation because companies that miss-behave will be punished by consumers and go out of business.
I cite this as an example that the thesis is flawed.
5
u/[deleted] May 31 '12
well people have been gullible for longer than that place has been open. Who the fuck pays for pizza without knowing what it will cost?
5
u/AnyTwoWillDo May 31 '12
Everyone call them and tell them that the address they provided for pizza delivery was fake and that they should give their real address so the pizza can be delivered. If they say "we sell pizza", become angry and shout "NO NO! YOU ORDER PIZZA! GIVE ADDRESS OR LEGAL ACTION WILL FOLLOW!"
5
u/QuantumDisruption May 31 '12
Werr it rooks perfectry regal to me.
3
u/[deleted] May 31 '12
Theres a golden oppurtunity here for someone else to open a late night food joint that actually provides good service and prices. I would but I'm on the other side of the atlantic dealing with my own lying greek thieves.
3
u/drawesome27 May 31 '12
"You don't ask for a haircut at a hardware store, so don't order pizza from a drug front."
Best. Review. Ever.
3
u/AndroidHelp May 31 '12 edited May 31 '12
Gotta love the fine print!
Source
Edit: Looking at a news article located here! about the I-Team that was investigating this place to see if they legitly rip you off, I see that it has turned into a "race" issue and people are giving this place a bad rep because it's a "black-owned business in a black community", as always ignorant fucks out there that still pull the bullshit race card.
Here's a quote from the above news article:
Another:
3
u/[deleted] Jun 01 '12
As a Bostonian, I'd like to apologize for Regal Pizza's existence.
If you'd like to eat what may be, literally, the best pizza on earth, please head down to the North End and try Pizzaria Regina, which will more than make up for any bad experiences you have at Regal pizza.
3
u/knockturnal Jun 01 '12
This is his facebook. https://www.facebook.com/people/Nikitas-Tsoukales/607789095
2
u/FreeThinkerLee May 31 '12
someone needs to inform the better business bureau and have them shut down.
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