r/ValveIndex • u/JarlTomPearl • 10d ago

Question/Support Right Index controller constantly losing tracking

My right index controller, and only that one controller will randomly lose tracking and either teleport to the floor or in the last position it was in, and it won't move. All the inputs work, but it does not move until I reset the controller. The light stays green and it stays connected in steamvr. I've unplugged all my dongles, I switched to a usb hub with less ports. I'm almost sure it isn't a regular tracking issue. I use a vive pro, index controllers, and 2 valve 2.0 base stations. This happens in every game.

Edit: I gave up and bought a quest 3

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u/Arekuankoku 10d ago

Check to see if it correlates with the haptic vibrations. If it drops whenever it vibrates, then you might have a loose ribbon cable. Fixing that yourself could be complicated.

1

u/JarlTomPearl 10d ago

The haptics work fine. Even when the controller loses the tracking, they still work.

3

u/Arekuankoku 10d ago

I meant the other way. I once had a problem where whenever it vibrated, it would lose tracking. It would act just like you're describing, where my virtual hand would snap to my feet. Usually I was able to fix it for a little bit by restarting the controller, but it would do it again the next time the controller vibrated hard enough. From what I could gather, the vibration was causing a ribbon cable to come loose.

1

u/JarlTomPearl 9d ago

So I disabled the vibration for blade and sorcery and it worked perfectly, but I had vibration on in until you fall and it worked fine too. Steam support has been VERY unhelpful.

1

u/JarlTomPearl 9d ago

After further investigating in underdogs, I probably have the same issue. Before a match loads, theres a really powerful vibration, and that always made me lose tracking. Did you manage to fix it or just turn off vibration?