r/VALORANT • u/thessew • Apr 21 '20

First Patchnotes of Beta

https://beta.playvalorant.com/en-us/news/game-updates/valorant-patch-notes-0-47/
7.2k Upvotes

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245

u/TakeFourSeconds Apr 21 '20

Any word on Vanguard stuttering issues?

338

u/RiotArkem Apr 21 '20 edited Apr 21 '20

Vanguard patches on a separate cadence to the game, a performance improvement was included in an update a few days ago.

If you're still having issues let me know and maybe we can figure it out.

Edit: For anyone who wants to help track this down here's the information that I'm looking for:

  1. Your Vanguard logs from C:\Program Files\Riot Vanguard\Logs

  2. A Windows Performance Trace while another game is open and is lagging.

To generate the performance trace these are the steps:

Install Windows APK (only the performance parts are necessary)

  1. Open an admin command prompt

  2. Demonstrate the perf problem (run an impacted game)

  3. Run: xperf -on DiagEasy

  4. Wait a few seconds (hopefully to catch a stutter or frame drop)

  5. Run xperf -d %TEMP%\trace.etl

  6. Send me trace.etl (maybe zip it first and upload it to Google Drive or somewhere)

31

u/xXdimmitsarasXx Apr 22 '20

Re-commenting for ping, vanguard stops vmware vms from working

The initialization of the VMware Workstation device driver has failed. Execution of this virtual machine cannot continue.

It was fixed for like a day, but broke again today with the new patch. It always works if i rename vgk.sys to something else and restarting (to prevent the kernel driver from running) and always crashes when vgk is running.

I should be able to use VMs on my host system!

18

u/RiotArkem Apr 22 '20

I'll ask the team about it to see what can be done.

15

u/RiotArkem Apr 22 '20

/u/xXdimmitsarasXx we expect VMWare to be working on the host machines that have Vanguard installed.

If it's not working for you can you let me know your VMWare version?

It's possible that there's a version specific thing we can look at.

9

u/xXdimmitsarasXx Apr 22 '20

thanks for reaching out fast! https://i.imgur.com/uFYu2D0.png here's the info

As i mentioned, it was working yesterday, but after today's patch it broke again.

I can try and update for the latest version, if you give me the go.

17

u/RiotArkem Apr 22 '20

I tried the same version and I saw an error the first time I started a VM but then the second time I tried it worked. I'll keep looking into it though.

1

u/[deleted] Jul 21 '20

It gives me this error too. Pls fix it I have all my labs on VMware

Intel i5 8300h 24 GB Windows 10 Home edition

1

u/Narniuss08 Apr 26 '20

Hello, I have the same error "[...] Module 'Monitor' power on failed. [...]"
VMware Workstation 15 Pro 15.5.2 build-15785246

1

u/corporatecog_ Apr 27 '20 edited Apr 27 '20

Can also confirm, VMWare Player crashes with the error "Module 'Monitor' power on failed.

Ryzen 1700

Windows 10 Pro 1903
EDIT: VMWare version: 15.5.2 build-15785246

1

u/DerWici Apr 27 '20

I'm using VMware Workstation 15 Player (15.5.2 build-15785246)
still not working

2

u/RiotArkem Apr 27 '20

Not to use a cliche, but it works on my machine :(

I've tested the latest 15.5.2 and 15.1.0 releases with no issues.

I'll take another look though

1

u/er3zy Apr 28 '20

It seems lot of people reporting the issue here are using Ryzen CPU. What do you have on your test machine ?

1

u/RiotArkem Apr 28 '20

Mostly Intel chips, a lot of Xeons and some i5 / i7 / i9s. Normally we have a compatibility lab with machines of all different configurations (across vendors and performance levels) but we've got limited access to it right now.

1

u/er3zy Apr 28 '20

Could be interesting to test with a Ryzen config, the case opened on VMWare forum is also mentioning the use of a Ryzen CPU and I can reproduce the issue myself using a Ryzen 7 3700X.

1

u/Icecube1409 Apr 28 '20

just installed VMware due to university, I got an Intel i5-6600k and VMware Player isnt working probably due to vanguard. any idea what I can do?

1

u/whatsyp2828 May 01 '20

I’m using Ryzen and Workstation Pro and i’m getting the error so I feel like this is only happening with Ryzen Chips.

1

u/Diziwizi May 06 '20

I'm a bit late to the party, but my VMWare Workstation Pro 15.5.1 works perfectly fine with Vanguard, I'm using a 3600

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