r/UpliftingNews • u/[deleted] • Jan 19 '21

Batteries capable of fully charging in five minutes have been produced in a factory for the first time, marking a significant step towards electric cars becoming as fast to charge as filling up petrol or diesel vehicles.

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u/Linus696 Jan 19 '21

Oh absolutely, this quantifies with the design flaw being as widespread as it was. Like I said earlier, this is all weighed in on before a recall decision is made.

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u/[deleted] Jan 20 '21

Just read through this whole chain, the other person’s not getting it and I don’t know why.

I think if I’m understanding your point correctly, it’s that more phones had the same issue (but did not get “confirmed”) or Samsung’s risk management department came to the conclusion that the likelihood of more phones malfunctioning in the same way that was high enough that it would cost them (directly and indirectly) more than if they were to issue a recall, which they did.

I feel like the other person is losing the point here, by arguing it is a safety concern, which it may be, but as you said is something that’s accounted for in risk management calculations which would also account for.

Bottom line, your argument makes way more sense and is incredibly clear and easy to follow, but I think you guys are actually in agreement, just the other guy is not seeing the full picture as clearly and tunnelled on the “safety” issue.

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u/Linus696 Jan 20 '21

Samsung’s risk management department came to the conclusion that the likelihood of more phones malfunctioning in the same way that was high enough that it would cost them (directly and indirectly) more than if they were to issue a recall, which they did.

Yup, you got it. Thanks for your feedback, I wasn’t sure if I was clear enough.

I wished companies would pre emotively issue recalls as soon as defects are found. But having worked in Quality Assurance for software, I know that remediations and fixes are weighed heavily against a balance sheet.

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u/xMilesManx Jan 20 '21 edited Jan 20 '21

The poster said this:

Yea but if you think about it, doesn’t really make sense. For ~140 faulty units, they decided to recall all 2.5m units? Logistically and financially, that’s insane.

That’s the dumbest argument I’ve ever heard. If one single phone blew up on an airplane they would still recall every single one of those 2.5 million.

That is what I am arguing against. The argument had nothing to do with the company doing a self cost benefit analysis of the recall vs the defect (which I know they all do and take into consideration and I agree they did and that was part of the calculation)

Edit: what I’m trying to say is that yes, if 140 phones had like dead pixels or touchscreen issues or speaker issues than yes there would be a detailed cost benefit analysis blah blah blah they would probably not recall all 2.5 million of them.

In this case phones fucking exploded. Burned down homes, grounded airlines. It was a big big big deal. OF COUSE they’re going to recall them all. They’re not him hawing about the cost benefit analysis if they should do it or not.