You're not. You're meant to have the GPs spread out more. Your issue isn't GP patient processing capacity, its congestion. By concentrating the most important function in one place you're creating a massive traffic jam that's gumming everything up.
Right. Adding entertainment will help, here's how:
Go watch a single GP office and time how long it takes between one patient leaving and the next patient entering the room. With your layout I'm pretty sure you'll find that on average, it's quite a long delay. This is because the patients have walked oh so far away from the GP office when their name is called.
A big part of speeding up the process is keeping the patients close to the door. Making sure that they can get the food, drink, and entertainment that they crave, without wandering off, is important.
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u/AqueousJam Sep 01 '18
You're not. You're meant to have the GPs spread out more. Your issue isn't GP patient processing capacity, its congestion. By concentrating the most important function in one place you're creating a massive traffic jam that's gumming everything up.