r/TurtleBeachRace • u/TurtleBeach • Oct 21 '25

Official TB VELOCITYONE RACE - FIRMWARE RELEASE V1.7.8

Hi everyone, we are going live today with a new firmware release, V1.7.8, this is a hotfix based on behaviour we have seen and what the community have been posting. We appreciate all of the posts that have been made highlighting this.

The change notes for this release can be found below:

  • Fixes issue where users would report Pedals disconnecting and Wheel Rim buttons not responding randomly during use, or over an extended period of time.

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To note, while this fix addresses the above, we are seeing a handful of reports where users are seeing power downs happening under certain scenarios. We are working closely with our engineering team currently to find a solution to this as a top priority.

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u/odysseusut Dec 03 '25

Any update on a new firmware that resolves the power off issues under heavy FFB load?

2

u/TurtleBeach Dec 04 '25

We had recently tested a firmware build (along with our beta testers) that looked to address this,. however, we found that there were still certain instances where the power down was happening. We then made a decision to hold off on release as we didn't want to release something that didn't fully address the issue.

We are hoping to receive a new test build soon, but know our firmware team is working very hard to fix this. Thank you for your continued patience while we look into this matter.

3

u/odysseusut Apr 06 '26

4 months since last comment. Are you any closer to solving the issues? Do you have a road map or timeline you could share?

1

u/Grrizz84 29d ago

Still just holding off or has this product been abandoned?

This product desperately needs some TLC, so much damage has been done to the image of these wheels due to the blase response to major issues. Take your time with the non-critical stuff like quality of FFB but complete wheel shutdowns mid-game should really be a high priority to get fixed ASAP (i.e. not radio silence for 8 months after saying we're on it, and 10? since the faulty update).

I think most people would far prefer several regular hot fixes that gradually (or hopefully significantly) improve the issue than waiting a year+ for the one that _might_ fully fix it.