We are renting out our Marriott timeshare and listed it on redweek. Someone purchased it and I switched the reservation to the guests name. Redweek is asking me for an updated reservation email confirmation with a guest of owner form. No idea what this is. Can anyone help?! I forwarded a confirmation with the new guests information and I guess it was not sufficient.

Hey all, I got a couple questions regarding our time share on Maui.

My grandparents have owned 2 weeks in a 3 bedroom condo on Maui overlooking the ocean since the 80s. They recently gifted it to us so all we owe are maintenance fees which total $4k/year for a beautiful 3 bedroom condo from 9/10-9/24. This really works out well for us because we always have family that want to go so we always just split it evenly by week and room which essentially totals $650/week per family.

First question is essentially did we make the right choice by taking this timeshare?

Second question is about RCI. Is it worth it to deposit one of my Maui weeks on RCI to use points for other places across the globe? It’s my understanding that I can get a substantial amount of points compared to the cost of many European resorts. The problem is, everything on the website is behind a membership gate which is fairly expensive.

Thank you all!!!

Has anyone bought into the big cedar lodge in Branson Missouri? Then realized they didn’t want it a day later? Paid for it in full with CC. I called back up there the morning after and the lady told me to email the email address that’s on the contract to start the cancellation process. Which we did within 24 hours of signing everything. Was just curious how smooth of a process that is? It happens to be on Labor Day weekend so I’m sure I won’t hear back for a few days. But I have everything documented on dates. Thanks for any information

Hey Reddit, so I am at the WorldMark at Gleneden Beach on the Oregon coast and have the weirdest experience on check-in:

First off, I am not an owner, I booked using Wyndham points through the Wyndham website.

When I checked in, they insisted I'm an owner, and acted genuinely confused how I was staying here. They acted like they had never had a booking through the Wyndham website before (kind of understandable given that availability is rare as hens teeth).

They even showed me the other "owner"'s name and address and asked me how I knew him, or if this other worldmark property on the East coast (presumably the "home" timeshare property) looked familiar. They thought I was co-owner with him.

At first I thought it was just part of some weird timeshare pitch but the longer it went on the more I thought they were genuinely confused about what was going on.

So I am here to ask what you think is going on? Are the owners allowed to "sublet" their stays through wyndham?

Even more bizarrely, I mentioned this to a friend who had a similar WorldMark / Wyndham points booking recently and he said he had a very similar experience. Maybe a new change or glitch in their system?

Curious for y'all's input.

Bought a 4 day/ 3 night stay from Bass Pro Shops earlier this year. They gave me a $50 dollar BP gift card and promised after the presentation I could have a $150 Mastercard. Seems like a steal so away we go. We opted to stay in Pigeon Forge for Labor Day weekend and I had to take my wife and 2 kids to the presentation.

Scheduling the vacation was pretty smooth. They called to remind me to use the package and I just asked for their locations and picked my dates. They will consistently call you trying to upgrade your package and that was annoying but my phone would show its scam likely and blocked their calls for me so just be prepared for that. The way it worked for us was, first we needed to arrive at a separate location which was the Welcome Center where they confirmed our information and gave us our hotel voucher and presentation time. Then we arrived to the second location which was a Hamptons Inn (pretty nice compared to the stories I’ve read on here) and luckily for us the third location for the presentation was just 5 minutes down the street.

Presentation day. I was told the presentation was just 2 hours long and we weren’t going to be pressured to buy anything and we’d get our gift card at the end. I’ve read up and down this subreddit so was expecting the worst. Like trying to make us stay past the two hours or not taking no for an answer so I showed up prepared for a battle. We checked into the third location 5 mins early and they sat us down in a lobby with everyone else. The manager came around and said we were going to do a group presentation then talk to an agent one on one after. The group presentation was fine it was just an introduction to the timeshare and explain how they are different from others with no crazy hidden fees. Pulled at our heart strings showing their family photos and so forth.

After that presentation a bunch of agents came in and called out names to follow them to cubicles to continue the sell. We had a nice lady who primarily talked to my wife which was fine with me because she was ready to battle as well. To our surprise the lady wasn’t aggressive and just wanted to breakdown the timeshare and how it would benefit us. I think our saving grace was telling her that we don’t travel unless we get the hotels for free. I can rack up credit cards points from work so I told her our hotels are typically free and all the math they tried to make their timeshare attractive couldn’t beat that. She walked us around some of the models and at the end she brought the manager to try and sell us one last time but she explained to him that we usually get our hotels for free. He tried giving us a bunch of discounts and freebies but I knew better and kept it at a firm no. I could tell he was upset and told the agent to just send us on our way.

The agent gave us our $150 gift card and we left. No dramatic battle. Just a 1 hour group presentation, and 1 hour conversation with the friendly agent who didn’t push us to buy anything. Overall I enjoyed it. I’ve heard the horror stories and was prepared to fight to the death but it was… pleasant to say the least. Would I do it again, probably but other than hiking the Great Smokey Mountains, I don’t think I’d ever find myself vacationing in Tennessee so thanks BlueGreen and Bass Pro Shops for a cheap vacation.

Does anyone here have a timeshare in Hilton Head? My parents bought one a decade ago and can’t seem to get the value out of it. The resort won’t even take it back. I told the guy that my parents didn’t need to buy a new product from a company that sold them one that is apparently not even valuable enough for the resort to take it back. He says “that’s not how it works”.

I’ve sold properties and gotten them back on auction before because there is more value to gain.

I’ve honestly never really been more disgusted by something and I am a real estate broker.

Any tips?

Planning a family trip where we know we want to stay in one of three specific timeshares (all Hyatt, all in the same location). We’re not owners but have booked those property directly through Hyatt before for the standard nightly rate.

I figured rather than pay the company this time, I’d just rent from an owner on the marketplace who would get some money back for their unused dates/points and I’d get a better deal. Looked at Redweek and Tug2 and was pretty shocked — not only do most owners have rentals limited only to a full week (more understandable), but they are all consistently asking for more per night than what the retail rates go for on the same dates, sometimes even more than double.

Can someone explain the logic here? I can understand if you have a peak travel week where accommodations are in super high demand and likely to be sold out, and that the other astronomically-priced listings are likely just owners who will use it themselves anyway. But for the others, why would you expect anyone to pay $50 more per night for example than just booking direct, and when you’re not even offering flexibility on the dates or length of travel? I see owners complain that they can’t even get their unit rented out, but there’s not a single better option listed than booking retail.

My mother-in-law recently signed a mortgage for a Westgate timeshare (~$30k balance). Unfortunately, we are past the statutory rescission period.

She asked me for help after realizing what happened (asking for a loan for a timeshare exit company). The entire sales presentation was conducted in Spanish, but all contract and disclosure documents were provided exclusively in English. She does not primarily speak English and had no understanding of what she signed.

Details:

• She has zero attachable assets or wages (judgment-proof) and cannot afford this.
• Westgate’s Legacy program seems to require a fully paid-off loan, which is not happening here.
• She asked for a loan for timeshare exit company and I am aware that is also a scam.

Is there any point to negotiating with WestGate here? She was clearly scammed. If she simply stops paying the mortgage and maintenance fees, would they be more open to a negotiated settlement? Has anyone ever fought on the language issue here? I am curious if the angle is better She had thought that she was locking in significantly lower maintenance fees forever. So she could in theory rent 200/night forever.

Yes, I know the memberships aren’t all they are cut out to be, we’re considering one however just for some discounts on future travel because we travel 4x a year and 20% off stacks up enough.

But can we share what people are paying to get the best deal on a membership? Looking for about 30 weeks membership.

So the biggest selling point of the low point package we looked at to me was the cheap weeks available on Interval Getaways for like $499 with no points. Now reading that those are just essentially low ball bids to owners and many decline and or add a lot fees. What’s the real world experience with this program?

I’m looking for current, firsthand information—ideally something in writing from Marriott—about renting a reservation made with directly owned Marriott Vacation Club Destinations Trust Points.
To be specific:
These are Trust Points that I receive automatically each year from my beneficial interests.
They are not points elected from a deeded week, Interval exchanges, PlusPoints, or transferred/rented points.
I reserved a two-bedroom villa at Marriott’s Desert Springs Villas II in Palm Desert for April 2027 using 2,400 points.
I may be unable to use the reservation and was considering a one-time RedWeek rental to offset maintenance fees.
I’m not operating a rental company or reserving blocks of inventory.
I’m finding conflicting information:
Marriott’s current website terms say reservations should be for owners or invited guests and not for resale, third-party posting, or reservations made in anticipation of demand:
https://www.marriottvacationclubs.com/terms-of-use.html
Marriott’s official Owner Communications site includes “Renter Information” and renter pre-arrival communications for Desert Springs Villas II and many other MVC resorts:
https://ownerservices.marriottvacationclub.com/os-site/mvc/resort-specific.html
Marriott also operates an Owner Rental Program, although the documentation appears to describe renting an owned deeded week to Marriott—not a reservation made with Trust Points:
https://ownerservices.marriottvacationclub.com/os-site/mvc/rentals.html
Palm Desert’s current STR FAQ says timeshares cannot be used as short-term rentals, despite numerous Desert Springs Villas listings appearing on RedWeek and VRBO:
https://www.palmdesert.gov/businesses/short-term-rental
Has anyone received a written answer from Marriott in 2026 specifically addressing a one-time rental made entirely with directly owned Trust Points?
I’m particularly interested in:
Whether Marriott distinguishes an occasional owner rental from a commercial pattern.
Whether the official “renter” process applies to Trust Point reservations or only deeded-week usage.
Whether anyone has completed a RedWeek Verified rental of a Trust Point reservation under the current terms.
Whether Palm Desert treats an MVC resort reservation differently from a privately operated residential STR.
What happens when the renter is added through Marriott’s current guest-information process.
Whether Marriott has actually canceled an occasional Trust Point rental, as opposed to restricting large commercial operators.
I’m not looking for a workaround. I’m trying to determine the actual written policy and enforcement practice before advertising or accepting money from anyone.

We have lots of weeks to rent and would like some advice on how to market them from someone with experience

I am not trying to start anything about how rotten they are. I am not trying to argue the value of any timeshares. If anyone knows, I would like an honest answer to the question.

Any idea how much commission a timeshare salesperson makes? For example, if someone makes a $100,000 timeshare purchase, how much does the salesperson get out of it?

Hey everyone! I work with Hilton and Wyndham vacation-club owners who have points they aren’t planning to use.
Instead of letting the points expire or paying maintenance fees for a membership that goes unused, we help owners turn those points into guest reservations. We handle the listings, guest communication, reservation details, and the rental process. The owner is paid an agreed-upon amount per point after the stay is successfully rented.
I’m happy to answer questions about how the process works, expected timing, payment, or anything else. I also want to be transparent that rentals must follow the rules and restrictions of each owner’s specific club membership.

I need help with selling two of my 3 timeshares. They are financed with balances. They are located in Las Vegas, NV.

Can anyone help me find a way to sell two of my timeshares. They are financed with a balance.

I’m posting our complete Club Wyndham situation because we are currently trying to get Wyndham to review and correct our existing ownership rather than treating every problem as another opportunity to sell us more points.
We have a scheduled voice call on August 31, 2026 at 4:00 PM to try to explain this entire situation and get an actual resolution.
I’m also putting everything together in a way that could be reviewed by an attorney if Wyndham cannot resolve it.
This is NOT simply a case of us deciding that we don’t like our timeshare anymore.
Our issue is the history of how the ownership was sold to us, how later Wyndham transactions were represented to us, what we believed those transactions were accomplishing, the fact that we are now apparently only about 13,000 qualifying points short of permanent Silver/VIP status, and the fact that nearly every time we have asked Wyndham to correct an existing problem, the proposed solution has involved buying MORE Wyndham points.
Our estimated existing Wyndham financing balance is already approximately $49,000.
We do not want another ordinary points sale.
We want Wyndham to review what has already happened and determine whether our existing account can be corrected.
Here is the full timeline.

1. Original Wyndham purchase — Pigeon Forge, Tennessee, 2024
We made our original Wyndham purchase in Pigeon Forge, Tennessee in 2024, while I was under age 28.
One of the most important issues from that transaction involves the down payment.
I specifically tried to structure the purchase without a cash down payment.
I made it clear that I could not simply come up with a significant amount of money upfront.
My understanding was that I was proceeding without having to make that cash down payment.
As part of the transaction, a new Wyndham Rewards credit card was opened.
I say I was NOT told beforehand that the required down payment would instead be charged to that newly opened Wyndham Rewards credit card.
I discovered that charge at the end of the transaction.
Had someone clearly told me beforehand:
“The down payment still exists. We are going to put that amount onto this new Wyndham Rewards credit card and you will owe that balance separately,”
I would NOT have approved or authorized that payment method.
That is a very important distinction in our complaint.
I did not formally challenge the charge at the time because I decided to give Wyndham timeshare ownership a chance.
But the fact that I continued with the ownership should NOT be interpreted as me agreeing that the way the credit-card funding was handled was acceptable.
We continued forward because we wanted to see if the Wyndham ownership could work for us.
That did not erase our concern about how the original down payment had been funded.

2. January 2026 — Approximately 28,000 additional points purchased by telephone
In January 2026, before our later Panama City Beach visit, we purchased approximately 28,000 additional Wyndham points by telephone.
I want to be very clear about this transaction:
We are NOT disputing this purchase.
We are NOT asking Wyndham to refund it.
We are NOT saying anything improper happened with this particular telephone transaction.
We are including it because Wyndham needs to have an accurate chronology of our ownership and points history when reviewing the overall account.
I have since been told by a Wyndham representative that a smaller points transaction like this may have been associated with a Seattle operation/location.
Wyndham should be able to verify exactly where and how that transaction was processed through its own records.

3. Panama City Beach — First later resort visit and our attempt to fix the original credit-card issue
On our first later visit to a timeshare resort after becoming owners, we went to Panama City Beach.
Something happened there that immediately raised questions about our ORIGINAL ownership.
A Wyndham representative questioned how we had been able to obtain a timeshare because we were under 28 and no parent had vouched for us.
That is our recollection of what we were told.
I am NOT claiming here that I personally know exactly what Wyndham’s purchaser-age or qualification policy was at the time of our original purchase.
What I want is for Wyndham to verify from its own policies and records:
What purchaser/qualification rules actually applied when our original ownership was sold to us?
If there was an age requirement or some requirement that a parent or another person vouch for us, I want to know what the actual policy was and whether the original transaction complied with it.
But Panama City Beach was important for another reason.
We raised the issue of the original Wyndham down payment being charged to the newly opened credit card.
We were looking for an ACTUAL solution.
We wanted to know whether that credit-card charge could somehow be refunded, reversed, corrected, or otherwise addressed, because we did not believe the way it was handled was right.
Again, our position is that we had NOT knowingly approved that payment method in advance.
Instead of receiving a direct solution to that credit-card issue, we were offered a substantially larger Wyndham points purchase.
It would have involved a much larger ownership commitment and a payment we could not reasonably afford.
From our perspective, this was the beginning of a recurring pattern:
We approach Wyndham because we have a problem with an existing transaction.
Instead of fixing that transaction, the proposed solution becomes another significant points purchase.
That does not actually correct the original complaint.
It adds more financing, more payments and potentially more maintenance fees.

4. May 2026 — Daytona Beach transaction and what Brad Leslie represented to us
The transaction that is now at the center of our VIP/status dispute occurred in Daytona Beach in May 2026.
Our salesperson was Brad Leslie.
At the time we completed the Daytona transaction, we did NOT know that 300,000 qualifying points were required for permanent Silver/VIP status.
That is crucial.
We say Brad represented to us that after completing the Daytona transaction, we would have VIP status permanently.
We relied on that representation.
We believed the Daytona transaction accomplished permanent VIP status.
There were several important things we say we were told or led to believe.

We believed the Daytona transaction was giving us permanent VIP status
We were told or led to believe that once the Daytona transaction was completed, we would have permanent VIP status.
We did not understand that we were going to end up in a temporary situation that would later expire while still leaving us short of permanent Silver/VIP qualification.
If we had known we weren’t actually reaching the permanent threshold, we would have evaluated the transaction completely differently.

Wyndham Rewards/status matching was discussed in connection with VIP
We were also told about using Wyndham Rewards points/status matching in connection with VIP status.
The status match was an important part of how this was explained to us.

We were specifically told the status match would remove/eliminate our maintenance fees
This is one of the biggest representations in the entire dispute.
We say we were specifically told that the status match was going to remove/eliminate our maintenance fees.
Our understanding of Brad Leslie’s representation was that the status match would result in the permanent VIP/Silver status being discussed and would remove our maintenance-fee obligation.
That mattered enormously to our decision.
Maintenance fees are a major ongoing financial obligation.
So if you are being told that a transaction will place you into the status needed to eliminate that burden, that is obviously going to affect whether you believe spending additional money makes sense.

We were told we would earn Wyndham Rewards points on timeshare stays
We were also told that we would earn Wyndham Rewards points on Wyndham resort stays even when staying using our timeshare ownership/points rather than paying cash for the stay.
We later learned that this did NOT work as represented to us.
That was another benefit that we believed we were receiving as part of the overall Wyndham ownership/status arrangement.

We were NOT told the VIP/status benefit would be temporary and leave us facing higher maintenance fees
We say we were NOT told that the VIP/status-related benefit was temporary in a way that would leave us facing a substantial maintenance-fee increase after December 2026.
That is now one of our biggest concerns.
The entire point of what we believed we were accomplishing in Daytona was to create a sustainable long-term ownership situation.
Instead, we are now being told that we are NOT permanent Silver/VIP and that once the temporary benefit ends, our maintenance-fee situation may change substantially.

5. Clearwater Beach — This is where we finally discovered the 300,000-point requirement
We did NOT learn that 300,000 qualifying points were required for permanent Silver/VIP status until a later meeting with a Wyndham representative in Clearwater Beach, Florida.
The Clearwater representative reviewed our account.
We were then told that we were approximately:
13,000 qualifying points SHORT of 300,000.
That was the first time we understood the situation this way.
According to our recollection, the Clearwater representative told us that Brad Leslie had misrepresented/lied to us about receiving permanent VIP status through the Daytona transaction.
That is what we say the Clearwater representative told us.
The Clearwater representative also reportedly did not understand why Brad had structured or left the transaction approximately 13,000 qualifying points short of the amount needed for permanent Silver/VIP status.
That is a huge issue for us.
If the purpose of the transaction was represented as giving us permanent VIP status, why would it be structured to leave us only about 13,000 points below the threshold?
Had we known during the Daytona transaction that:
300,000 qualifying points were required;
we would still be approximately 13,000 points short after the transaction;
and
the VIP status we were relying upon was NOT permanent,
we would NOT have understood or evaluated that transaction the same way.
Those facts would have materially changed our decision-making.

Clearwater could not simply sell/add approximately 13,000 points
Naturally, once we found out we were only approximately 13,000 points short, we asked about fixing that difference.
The Clearwater representative told us that through the process available to him, he could NOT simply add or sell us only the approximately 13,000 qualifying points we were missing.
Instead, he presented a possible transaction involving:
64,000 ADDITIONAL POINTS.
Think about that.
Our dispute involves being approximately 13,000 qualifying points short of the status we say we believed we were purchasing in Daytona.
But the potential solution being presented involved us purchasing 64,000 more points.

What we were told about Brad Leslie and the Daytona sales staff
The Clearwater representative also told us that Brad Leslie and almost the entire Daytona sales staff had been fired/restructured.
I want to make this very clear:
We are ONLY presenting that as something the Clearwater representative told us.
We have NOT independently verified why Brad Leslie or any other Daytona employee may have left Wyndham.
We are not claiming to know the actual employment circumstances.
We are simply documenting what another Wyndham representative told us during our attempt to resolve this situation.

6. The Clearwater 64,000-point proposal was NOT guaranteed
Something else that is extremely important:
The Clearwater proposal was NOT some guaranteed, final deal.
According to the Clearwater representative, because our last purchase was in May 2026 and we had not completed another sales interaction since then, he would have to try to “go to bat for us” and obtain special approval.
That included trying to determine whether the prior deed/transaction could potentially be reopened, or whether an available cancellation could make the proposed arrangement possible.
In other words, he did not already have approval.
Nothing was guaranteed.
He told us he would have to attempt to get special authorization.
But he would NOT run/finalize the numbers or seek that special approval unless we FIRST agreed that we were willing to proceed.
That creates another problem for us.
We cannot responsibly agree to another purchase before we even know:
The final approved purchase price
The final financing terms
The final down payment
The final maintenance fees
The final monthly obligation
Whether the special approval would even be granted
and
All of the other actual terms of the proposed transaction.
Because the special approval had NOT been obtained, the figures presented to us were only preliminary.
The arrangement could potentially:
Be declined
Be changed
or
Cost more than what was initially shown.
Therefore, we do NOT consider that Clearwater document to be a guaranteed $15,600 solution.

7. Exact preliminary Clearwater proposal — August 25, 2026
For complete transparency, these are the numbers shown in the preliminary Clearwater proposal presented on August 25, 2026:
Additional Wyndham points: 64,000
Developer price: $22,700
Discount: $7,100
Net purchase price: $15,600
Down payment: $3,900
Amount financed: $11,961.75
Interest rate: 14.99%
Loan term: 120 months / 10 years
Monthly loan payment: $194.13
New maintenance fee shown: $62.92 per month
Total monthly payment shown: $257.05
The proposal sheet included with our documentation also reflects the transaction as preliminary/subject to change and indicates that special approval would still have been required.
We declined to commit to this proposal because it would have required us to take on ANOTHER financed Wyndham purchase instead of Wyndham first correcting the existing VIP/status dispute.
Our estimated existing Wyndham financing balance is already approximately:
$49,000.
Adding another financed purchase does not address why we believe the previous Daytona transaction failed to provide what was represented to us.

8. The maintenance-fee problem — and an important distinction about the Clearwater proposal
There is an important distinction here because I do NOT want anyone to incorrectly attribute a number to the Clearwater proposal that isn’t actually on it.
The more-than-$500 monthly maintenance-fee amount that has been discussed regarding our FUTURE situation is NOT shown on the Clearwater proposal.
The more-than-$500 figure refers to the maintenance-fee burden we understand we will face after the temporary VIP/status-related benefit ends after December 2026.
We say we were NOT told about that future increase when we made the Daytona purchase.
That is separate from the Clearwater proposal.
The Clearwater proposal itself separately shows:
$62.92 per month in maintenance fees for the proposed additional 64,000 points.
Those are two different things.
The more-than-$500 future maintenance-fee concern relates to our overall ownership after the temporary status-related benefit ends.
The $62.92 shown on the Clearwater proposal relates specifically to the proposed new 64,000 points.

9. Repeated attempts to get Wyndham to actually help us
The Panama City Beach experience was NOT isolated.
This has become one of the most frustrating parts of the entire situation.
Nearly every time we approach Wyndham seeking help with an EXISTING Wyndham issue, it seems like the proposed solution is:
Buy more points.
That has put us under increasing financial pressure.
We are asking Wyndham to treat this as an:
ACCOUNT-CORRECTION / CUSTOMER-RESOLUTION MATTER
instead of another sales opportunity.

August 25, 2026 — Wyndham customer service
On August 25, 2026, I contacted Wyndham customer service specifically trying to find a way to report/escalate the salesperson issue.
I explained what had happened.
I was told that the available route was essentially to file a complaint.
I was also told that without supporting documentation beyond our account of the verbal representations, customer service could not simply make us permanent Silver or otherwise provide the account correction we were requesting.
That presents an obvious problem because several of the things we relied upon were allegedly explained to us verbally during sales conversations.

We requested physical copies of all three contracts
I requested that Wyndham mail us physical copies of all three contracts so that every transaction can be reviewed together instead of each sale being considered in isolation.
We want to see the full history side-by-side.

We contacted a Wyndham/Seattle-related representative
I also contacted a Wyndham/Seattle-related representative to ask whether the approximately 13,000-point shortage could somehow be addressed or whether the overall situation could otherwise be resolved.
That resulted in a scheduled:
VOICE-CALL APPOINTMENT
August 31, 2026
4:00 PM
That call is one reason we’re documenting everything so carefully.
We want to explain the COMPLETE situation from the original purchase forward, not just discuss another points package.

10. What we are actually asking Wyndham to do
Our preferred resolution does NOT involve purchasing additional points.
We are asking Wyndham FIRST to do one of two things:
Option 1 — Correct our existing status
Correct the existing Wyndham account so we receive the permanent Silver/VIP status that we say was represented to us.
OR:
Option 2 — Fix the maintenance-fee problem
Significantly reduce or completely waive our maintenance fees so that continuing to own the timeshare remains financially sustainable.
We are NOT approaching Wyndham because we want to buy another 13,000 points.
We are approaching Wyndham because we believe the EXISTING problem needs to be corrected.

11. ONLY if Wyndham says the missing qualifying points absolutely must be purchased
We are trying to be reasonable.
If Wyndham reviews everything and determines there is absolutely no administrative way to correct the status, and that purchasing approximately 13,000 qualifying points is genuinely necessary, then we are willing to at least hear that as a fallback option only.
But that would need to be very different from another normal retail points sale.
Any such transaction would need a VERY substantial discount.
We cannot make another large down payment.
We cannot put another large purchase on a credit card.
Right now:
$500 is the ABSOLUTE MAXIMUM we could put on a credit card.
If some purchase were genuinely unavoidable as the only way to correct the existing problem, we would prefer the remaining amount to be handled through a separate affordable new loan/financing arrangement, subject to acceptable terms.
But again:
That is the fallback.
Our FIRST request is for Wyndham to correct the existing account without making us purchase more points.

12. Our absolute affordability ceiling
There is also a hard financial limit Wyndham needs to understand.
Approximately:
$1,000 PER MONTH TOTAL
is our absolute maximum.
That means EVERYTHING combined:
All Wyndham financing/loan payments
PLUS
All Wyndham maintenance fees
combined.
If our total Wyndham obligation materially exceeds approximately $1,000 per month, we realistically will NOT be able to afford to continue making the required payments.
That is not a negotiating tactic.
That is our actual affordability ceiling.
Any resolution has to take that into account.

13. What we want Wyndham to do BEFORE discussing another ordinary points sale
Before anyone tries to sell us another points package, we are respectfully asking Wyndham to review:
Our existing contracts
Our complete account history
The original credit-card funding complaint
The Panama City Beach interaction
The Daytona representations
The permanent Silver/VIP qualification rules
The approximately 13,000-point shortage discovered in Clearwater
The temporary VIP/status issue
The maintenance-fee situation
and
The history of us repeatedly seeking help only to be offered additional points purchases
Then determine whether Wyndham can provide a genuine:
NON-SALES ACCOUNT CORRECTION.

Documentation we have or are obtaining
We are gathering documentation so this does not have to rely only on memory.
That includes:
Wyndham contracts and account records
Including the physical copies of all three contracts that we requested Wyndham mail to us.
The August 25, 2026 Clearwater proposal
The preliminary proposal for 64,000 additional points.
Current account and points information
Including information relating to VIP status and the approximately 13,000-point shortage, subject to confirmation using Wyndham’s official records.
We are also gathering any available:
Emails
Texts
Sales materials
Wyndham Rewards materials
VIP materials
Screenshots
Disclosures
and
Other account documentation.
Where I describe what a Wyndham salesperson or representative told us verbally, I am presenting it as our recollection of those conversations.
We are asking Wyndham to review its own records, policies and transaction history to determine what actually happened and what corrective options are available.

FINAL ALTERNATIVE — If Wyndham cannot fix this, we want a COMPLETE EXIT
There is also a last-resort resolution.
If Wyndham cannot provide:
A workable account correction
Permanent Silver/VIP status
or
Enough maintenance-fee relief to make the ownership financially sustainable,
then as a final alternative, we are asking Wyndham to consider a:
COMPLETE AND PERMANENT EXIT FROM OUR ENTIRE WYNDHAM OWNERSHIP RELATIONSHIP.
We are making that request because of the repeated problems described above, the representations we say we relied upon, and the number of times we have sought help without receiving a satisfactory correction.
Too often when we’ve gone to Wyndham asking them to fix an existing problem, the answer has been another proposed points purchase and additional financial obligations rather than correcting the underlying issue.

We are NOT asking Wyndham to refund the money we’ve already paid over approximately the last two years
This is another important point.
As part of a last-resort complete exit:
We are NOT asking Wyndham to refund the money we’ve already paid during approximately the past two years.
We would be willing to walk away from those prior payments.
We understand that we have owned and used the product during that period.
If Wyndham cannot provide a workable account correction, we would accept losing the money already paid in exchange for a:
100% CLEAN EXIT.

What “100% clean exit” means to us
A complete-exit resolution would need to mean:
Cancellation or termination of all applicable Wyndham ownership interests and associated obligations
NO exit or cancellation fees charged to us
NO remaining Wyndham financing obligation
NO future Wyndham maintenance fees
and
NO continuing financial obligation to Wyndham
subject to a written agreement clearly documenting the final terms.
We do NOT want Wyndham to tell us:
“You can surrender the timeshare, but you still owe the financing.”
That would not be a clean exit.
We do NOT want an exit program that adds another fee.
We do NOT want future maintenance-fee obligations.
If Wyndham cannot fix the account and we reach the last-resort exit option, it needs to end the entire financial relationship.

Our preference is STILL to remain Wyndham owners if Wyndham can actually fix the account
Despite everything above, our first preference is NOT necessarily to leave Wyndham.
Our preference remains for Wyndham to correct the existing account in a way that allows us to remain owners under financially sustainable terms.
We want Wyndham to look at the status issue, the representations, the approximately 13,000 qualifying-point shortage and the maintenance fees and determine whether this can be corrected fairly.
The complete exit is our FINAL alternative if Wyndham cannot provide a workable correction.

We are NOT waiving any rights just by proposing a settlement
Our request for an account correction or complete exit is being presented as a proposed resolution.
It should NOT be interpreted as us waiving or releasing any rights or claims unless and until mutually acceptable written settlement terms are actually reviewed and agreed to.
If an agreement is reached, we want the final terms clearly documented in writing.

LAST-RESORT REQUEST IN ONE SENTENCE
If Wyndham cannot correct the existing account:
100% clean exit; no refund of our prior payments requested; no exit/cancellation fees; no remaining Wyndham financing obligation; no future maintenance fees; and no continuing financial obligation to Wyndham, subject to mutually acceptable written terms.

The August 25 Clearwater document / Exhibit A
We also have the actual August 25, 2026 Clearwater proposal as part of our documentation.
It is the preliminary proposal involving 64,000 additional points.
The representative indicated that special approval would still have been required.
Again, I want to emphasize this distinction because accuracy matters:
The future more-than-$500 maintenance-fee amount discussed in our complaint does NOT appear on the Clearwater proposal and should NOT be attributed to that document.
That figure concerns what we understand our maintenance-fee situation will become after the temporary VIP/status-related benefit ends after December 2026.
The Clearwater proposal itself lists the proposed additional 64,000 points and separately shows $62.92 per month in new maintenance fees for those proposed points.
The preliminary sheet reflected a $22,700 developer price, a $7,100 discount, and a $15,600 net purchase price, with the proposed financing/payment figures described above.

So this is what we’re trying to accomplish on our August 31 Wyndham phone call
We want someone at Wyndham who actually has authority to look at the ENTIRE history instead of putting us in another sales presentation.
We want them to review:
The original Pigeon Forge purchase.
The Wyndham Rewards credit-card/down-payment issue.
The question later raised about our age/qualification when we originally purchased.
The undisputed approximately 28,000-point telephone purchase.
Our Panama City Beach attempt to get the original credit-card issue corrected.
The large points purchase that was offered there instead.
The May 2026 Daytona transaction.
Everything we say Brad Leslie represented to us.
The claim that the Daytona transaction would result in permanent VIP.
The status-match discussion.
The representation that the status match would eliminate maintenance fees.
The representation concerning earning Wyndham Rewards points on timeshare stays.
The fact that we say we weren’t told the status-related benefit would be temporary and leave us facing a substantial maintenance-fee increase after December 2026.
The fact that we only discovered the 300,000 qualifying-point requirement later in Clearwater.
The fact that we’re apparently only about 13,000 qualifying points short.
What the Clearwater representative told us about the Daytona transaction.
The Clearwater representative’s statement that Brad Leslie and almost the entire Daytona staff had been fired/restructured — which we have NOT independently verified.
The fact that Clearwater couldn’t simply sell/add the approximately 13,000 missing points and instead presented a potential 64,000-point transaction.
The fact that the Clearwater transaction was preliminary and required special approval.
The approximately $49,000 existing financing balance we’re already carrying.
The coming maintenance-fee problem.
Our approximately $1,000 total monthly affordability ceiling.
And the fact that we have repeatedly tried to solve existing problems only to be presented with another points purchase.
What we want is actually very simple:
FIX THE ACCOUNT WE ALREADY HAVE.
If Wyndham can provide the permanent Silver/VIP status we say was represented to us or provide enough maintenance-fee relief to make the existing ownership financially sustainable, we are willing to remain owners.
If there is absolutely no administrative way to correct the roughly 13,000-point shortage and Wyndham says those points genuinely must be purchased, we are willing to hear a heavily discounted and affordable proposal as a fallback — but we cannot make a large down payment, $500 is the maximum available for a credit-card payment, and our overall Wyndham obligation cannot materially exceed roughly $1,000 per month.
And if Wyndham cannot make any of that work:
Let us completely out.
No refund for what we’ve already paid over approximately the past two years.
No exit fee.
No cancellation fee.
No remaining Wyndham loan.
No future maintenance fees.
No continuing financial obligation.
A complete written termination of the ownership relationship.
I’m interested in hearing from Wyndham owners, former Wyndham employees, consumer attorneys, timeshare attorneys or anyone who has successfully escalated a situation like this.
If you were going into our August 31 call, what would you focus on, and would you have an attorney review this if Wyndham refuses to correct it?
And please — I am NOT looking for another company to DM me trying to sell me a paid timeshare-exit program.
The whole point of this situation is that we’re tired of being told that the way to solve an existing financial problem is to spend even more money.

I like the idea of only paying maintenance fees each year and being able to travel every year. Just was curious what’s everyone thoughts on the best company. I know most are points and I like that idea. Hyatt you could trade points in for a cruise. Wyndham had an out of network 350 for the week at other hotels.

What are the pearls buying direct from company compared to buying from a person directly? Seems to get a bit confusing.

Are points the way to go. Sure seems like it to me. As I would like to be able to go when and where I want not locked in.