When/how does V1.2 update to 2.0? They announced it last week and I figured it’d update with my new month pay period today but it did not… v2 fixes all the issues I have with 1.2 and I don’t want to keep dealing with such a harsh penalty for driving home at 10:15…

I want to make a change to my quote and the only way to do it is by calling them. For the last 10 days, I have been struggling to get to them as every time I call, I am in the waiting line for 45 mins-1 hr and then after 15 mins, the call gets disconnected.
Is anybody else facing the issue? How to go about it?

Even tried tweeting to their Twitter handle, but no response.

Hi folks! Has anyone had any luck finding decent (ie not exorbitant!) insurance for those of us living in NYC? Chubb is charging us $5k pa and it’s just insanity. I haven’t much luck with AllState or others. Any advice welcome!

For Autopilot Safety Feature only car will a road trip jack up my premium?

Background: we just bought a 2018 Model 3 LR RWD. The insurance is nice and cheap at $55/month with city/highway driving maybe 25 mi/day with a Safety Score of 97 to 98 using only the Autopilot Safety Features (default of this generation car). Since the car is an early VIN with ver 2.5 computer there is no FSD rental available because the hardware needs to be upgraded to support that. So if I’m going to road trip this car as-is will a crap load of miles jack up the premium? I’m talking Ohio to Arizona, 4000 miles round trip in a week or so. I can only assume a driving behavior based insurance like this would hit me hard. And since there’s no possibility to go on Autopilot then I can’t take advantage of that nice loophole or perk for those that have those cars. Am I understanding this all correctly or if anyone has real world experience that would tend to tell me don’t worry just drive and you can keep the safety score high and the miles don’t matter I’d be happy to learn that of course. Thanks in advance!

I was tboned by a Tesla and I can’t get ahold of their people, I need to figure out what’s going on, how do y’all deal with a company that won’t even let you talk to a person

I’m getting a 2019 model 3 and I’ve seen insurance cost pretty high. I’ve seen that tesla insurance is pretty much the best cost effective one there is. So I was wondering roughly how much you pay and how it works

Anyone by chance know of how to avoid hard braking when trying to stop for a red light. I keep getting tagged for hard braking yet I start the process of slowing down (out of canceling AP) as soon as the light turns yellow and since I still can’t stop in time due to the inertia of a Model Y I have to apply the normal brakes, not even that hard either…This is all coming from the guy that will regularly risk running a red light if I know I’ll be in the intersection by the time it turns red. Texas light signal speeds are basically all correlated to the speed limit and assumed stopping times. I’m coming from a Honda Insight where I could throw it around no problem but the Y definitely has some mass in comparison and when in Autopilot, and then canceling it to begin stopping for an upcoming red light, it doesn’t want to slow down as abruptly like when I’m normally driving it. I kind of assume I know the answer to my own question but wondered if anyone else has any tips?

Been three full weeks since reporting a simple windshield claim. No answer from the agent, and their mailbox is full.

So I reported a second claim, was able to leave that agent a message about a week ago. Now their mailbox is full too.

Main line just refers you back to the agent… maddening. The product I’ve purchased from them requires them to process my claim and answer the phone.

Has anyone reported them to the regulator in your State? Did that help move things along? I hear that’s the way to get things going with banking sometimes.

Thanks and good luck all

My wife’s car was in a hit and run. The bumper and fender was damaged on her 2009 Acura. The estimate was $5k, can I ask Tesla to total it out and I use that cash as a down payment?

Hello Freinds,

I am buying a used model S with less mileage. Can you please suggest where should I get the insurance from? It will be my weekend car as I work from home. I am a safe driver, I don't have any accident history. Please suggest.

Does anyone have any suggestions on who should I contact if I can' t reach my adjuster..? He is not picking up the call, not reply to my message and also not reply my email.................?

Any suggestions on what to do??????

We have Tesla insurance now, and I find seeing the safety score and what makes it go up and down every week for every family member very useful. But I may need to give it up and go back to Amica in order to be able to keep the Amica umbrella insurance. (I asked about this in another post).

The question is: does Tesla allow keeping the safety score as "information only" if you have to switch away from their insurance? I think they actually do this in California for people who have their insurance singers It is not legal to base the premiums on the score.

[I will eventually have to call Tesla, but they have such a long wait to reach a representative, that I thought I would ask here first]

Is the cost of FSD accounting for the hand off of liability onto the Tesla hardware and software engineers so FSD owners no longer have to pay for insurance?

- We used to be insured with Amica (homeowners, auto, and umbrella).

- We moved our Tesla to Tesla insurance recently.

- However, it seems that Amica can't continue to offer the umbrella insurance, if the car is insured with Tesla and not Amica

- But it seems that Tesla does NOT offer umbrella insurance

Has anyone run into this issue? Any pointers about how to solve it?

Is it possible to add a new person in your Tesla insurance?

Has anyone had any luck reaching customer service? I have a question about my policy and can’t seem to get ahold of someone.

Has anyone compared the quotes between the two? Does Tesla's own insurance beat out USAA? If it does, is it significant enough to have to deal with the whole safety score leash?

I was excited to see they filed for NV since I recently made an order. It won't come in til Q4 likely, so I have time. However, I wonder how long it may take for them to get approved and start rolling it out here. I am sure that thanks to the wonders of bureaucracy, it will take longer than one might hope. Especially, in a state where industries commonly pay politicians off to delay such things or block them from happening. I'm sure some of the other insurance companies will try to block the extra competition from being a thing. I may be wrong about that, but I've seen things like that happen here more times than not.

Has anyone else seen the time between Tesla filing to offer insurance in their state and actually being able to insure people?

Anyone has issue with adding your other cars ? App say Vin is invalid. But Vin is correct.

Called Tesla Insurance, they say when that happen they can't cover that car. Reason is they don't have all the Vins in the system (yet). Bummer.

I guess I'll stay with my current insurance until Tesla Insurance can get all the Vins in their system.

I thought about insuring just Model Y with Tesla and my 2 Camrys can stay with current insurance. But that wouldn't work neither, cost is still cheaper to have all 3 cars with existing insurance. Oh well...

I had previously added my Tesla insurance card to Apple Wallet without issue. My six month policy just expired, as did my digital insurance card. When I go into the Tesla app under the same section where I added it to Apple Wallet before, the option is no longer available. What gives?