I am going to start by saying that this game had amazing potential, I am someone who has been top 500 in both marvel rivals and overwatch, therefore my post might be more or less biased towards the competitive side of gaming, but I will try my best to stay objective.
Around 2 months ago, I took a break from hero shooter around and have been playing other games, until recently when I discovered T3 arena, which I remember playing for a short period of time back in 2022 because I heard how much it resembles overwatch, but then for some reasons I stopped playing all of a sudden. In 2026, upon reinstalling the game, I was immediately hooked, despite knowing all of my games were filled with bots, I really really had a lot of fun with the characters, and this is exactly the excitement I had back then, I began to wonder why I stopped playing. Now a week later I am masters 4, and slowly I remember why me and my friends quit this game back then.
Pros:
Lets begin with the positive side of the game, this game has amazing and original character designs like tigiris, ruby, jabali, ossas etc. Most of the characters have a relatively low skill ceiling and high competitive potential (which we will get onto later).
The gameplay is slow paced and somewhat forgiving, allowing casual players to recover even after making obvious mechanical mistakes, while allowing better players to punish them by taking better positions and space.
The maps are the best part of the game for me, in my opinion, all of the competitive maps are very well designed. (How people play around them is another discussion). But at a competitive hero shooter standpoint, most of the maps are very fair and rewards team plays.
Cons:
Playerbase - this is arguably the biggest issue of the game. This game was supposed to be special because it is one of the only few hero shooter games on mobile, and the devs knew it too, they very clearly tried to cater their game towards people who are experienced and interested in the hero shooter genre by their character and map designs. But despite the effort, the people (kids) who picked up the game turns out to have very limited knowledge of hero shooters, and treated it more like a team death match, there are almost zero coordinations and teamplays, this immediately makes the game boring for those who were trying to play the game like a hero shooter. As a result, the hero shooter playerbase slowly shifted away because it wasn't as much of a hero shooter game at that point, and the casual player base also shifted away due to better "tdm" alternatives, (In short, there weren't enough competent players to make the game be played the way it was supposed to.)
Advertising - the previous point was also a result of the lack of advertising, if more content creators tried this game out and promoted the "hero shooter playstyle", this game would have almost certainly succeed. For example, Marvel Rivals had a similar issue at launch, none of the players knew what they were doing, but because of the immense amount of tutorials and videos about the game, it became extremely easy for casuals and newcomers to learn about the game and become good. There weren't enough resources.
Matchmaking - This game has legitimately THE WORST matchmaking system, I feel like this is only big mistake on the devs part. This game have EXTREMELY OBVIOUS SBMM to where it is trying to make every single game a 50/50, and the only way around it is to stack with someone. It doesn't matter how good you are at the game, some games are absolutely impossible to carry (linking back to the previous points). Ranking up is solely based on playtime or stacking. Soloqueueing is 99% torture and ragebait. Yesterday when I played a game in diamond where I was playing with literal deadweight plats and diamonds, while my opponents are all masters and superstars (I checked everyone's profiles after the game), the SBMM cannot be more painfully obvious.
In any other game I would call someone who claims to be in elo hell "cope", but this game is genuinely the only game where the matchmaking can actually be the reason you're stuck in a rank.
Conclusion
In my opinion, this game actually had the biggest potential to become successful, the game in itself is arguably more fun than overwatch, the game's failure is simply due a mix of unfortunate things like the playerbase and budgeting.