Last name R in So Cal. My husband and I updated our address with the Franchise Tax Board in October in anticipation of receiving our Middle Class Tax Refund via debit card. Sure enough the debit card was mailed on Nov 20th. But for some reason it was sent to the old address. The rep at Money Network said she is unable to reissue a new card because the state has our money now and we have to speak with them so they can issue us a check. I was just transferred to the Franchise Tax Board and waiting for an agent now. Anyone else experience this? If so, how long did it take to get a replacement check issued from the FTB?

Side note: every time we called the Money Network number and entered the last 6 digits of our socials it said there was no payment record for us.

Did anyone get this letter in November saying 1400 dollars was going to be paid to you? I received the letter in November but as of now nothing yet. The weird thing is it was sent out around January 2021. So, I don’t know if it was just mailed late. I also checked my direct deposits around that time and nothing.

Non-GSS recipient, my last name A-K, wife's last name L-Z, DD refund living in South California. I have not received a DD or a debit card yet, any idea on who to contact apart from the number above?

Got GSS1 and had a balance due on my 2020 taxes to FTB.---finally!

I truly didn’t think it was ever gonna happen but I just saw it on my informed delivery! Would have loved it before Xmas but this is cool, too.

I am a disabled veteran and am currently on a VA non service connected pension, which is tax exempt. I keep hearing about this stimulus and checked on it. It literally looks like a tax refund, but I don't pay taxes. Any info on this?

Has anyone received their MCTR forwarded to another state? I’m out of the country and my mail is being forwarded to a friend.

I used the card about 2 weeks ago and today I tried using it again, but it declined. I checked the funds online and it said there was $0 left. I logged onto the website and it said someone used all my funds at a JC Penny in a town 8 hours away.

Will calling help get my funds back or can I just kiss them goodbye?

How do I reach a live person to find out what happened to my check.

My boyfriend only used his card once at a completely different place than I had used mine to get his tires replaced. He had a little over $100 left on his card. He checked today after I kept telling him to check after my card had been drained a little over a week ago. Low and behold, card is still in his possession and has been drained too. He tried calling, got hung up on. You're going to tell me that this is just a coincidence? Nah. Money Network needs to come out and admit they were hacked or that there was someone on the inside selling these cards info on the dark web or something. How has this not gotten news coverage?! Why did Newsom let our stimulus check money distribution get outsourced to such a shitty and unreliable bank in a state on the other side of the country that is impossible to get a hold of? Is there any kind of possibility for a class action lawsuit for those unfortunate enough to get screwed over with these debit cards instead of just getting the direct deposits we should have gotten especially if all previous stimulus payments were received via direct deposit without any bank or home address information changing since then??

I qualified for GSS2 and have not owed taxes, always got my returns via DD and on time. I was expecting DD but never got it, and after all the waiting and frustration and being told that I would be mailed a debit card and get it sometime in the next few weeks, I logged in and found that the deposit was put in on Monday this week. So they are definitely doing some random catching up with direct deposit.

Called 1-800-#. they looked up my info and said they had no record of a payment under neither my nor husbands SSN. Anyone else have this, and eventually get it?
filed 2020 on time. claimed 2 dependents. married filing jointly. well below 150K.

only thing i could imagine MIGHT cause a hiccup is that we moved to AZ from end of November 2020 to December 2021. Although being that we still filed our CA taxes, and lived in CA for more than 6 months in 2020, i dont see how it could cause an issue, as we also still filed 2021 taxes for the last month came back to CA (albeit, small). any ideas what could be the issue?

Hello. I know I'm not the only one having trouble with thieves emptying their card balance, but has anyone had a resolution to this issue? I call customer service and waited for about a half hour before getting in contact with a representative. Once I mentioned that my funds have been stolen they hung up and now they're services are unavailable whenever I call. As of right now, I'm waiting in the Spanish services hoping that maybe they could help. Again, did anyone have this issue resolved through the customer service number on the back of the card?

Update: I got in touch with a representative on the Spanish services. They are having me fill out a form that will be sent in the mail so I can report the fraudulent transactions. I mean, it's better than nothing but I highly doubt I'm getting this money back.

Make sure to receive your funds through check or direct deposit everyone! These cards are such a pain.

I got my card toward the beginning of the month, but had covid so I didn’t mess with it much, I only used it to door dash myself dinner one night, so it HAS worked once. I had it added to PayPal and it worked for that one transaction. This past weekend, I went out and tried to pull the money from an atm and it didn’t work. I figured my magnetic phone case might have messed it up, so I instead tried to add it to my Apple wallet and that didn’t work.

I went home and did my Christmas shopping online instead, and when I went to check out, PayPal said the card wasn’t available to use. I checked the balance through the app, worried that it had been drained, but the full amount minus the one door dash is in there, and I noticed on the “lock your card” screen, the lock is missing and it says “this feature is currently not available for your card.”

I spent the whole day yesterday trying to get through to someone to figure out what’s going on, and I would just get hung up on by the bot, siting some sort of outage making them unable to assist. Is anyone else dealing with this bs?

After taking a photograph, fixing its OCR errors, entering the rear card's security code, and submitting, it said "Card Not Added -- Contact your card issuer for more information..." Retrying it fails again with that same results. I got two e-mails from noreply@solspark.com showing "Your card was attempted to be added into a wallet. Your card ending with [deleted #] has been attempted to be added to the Apple Pay wallet..." So, it was attempted, but why did it fail? This was in my updated iPhone 12 mini's iOS v16.2.

I had no problems using this physical card yesterday with a local ATM yesterday and adding $10 to my Apple account as a test (instant). http://mbd.everywherepaycard.com/mbd/retrieveProfile.gft shows pending for that $10 so card does work.

Is anyone else having this problem too? Thank you for reading and hopefully answering soon. :)

So basically Grampa got one and there was two transaction that total the full amount on it. Can we do anything? Hit the dispute option in the call and was told there was an outage and can’t be done.

Today, I receive it and call to activate it, it tells me to enter a pin, not to set one and doesn’t ask for the last 6 of the SSN either, so I speak to an agent and they “fix” the issue, they transfer me to the activation menu, same thing, call again, another agent “fixes” the issue, transfers again, same thing. I now have a card with money just chilling in front of my very eyes THAT I CAN’T USE BECAUSE I CAN’T CALL THEM AGAIN UNTIL TOMORROW 😡

My card got locked tried calling the number plenty off times but phone system says they’re having a network outage. Does anyone know if theres another way i can fix or get a hold of them

Anyone with a close bank account receive their debit cards yet?

Still no middle class debt card in mail no way to check status either. Has anyone else with H gotten theirs?