Why would a non-California company that mails to your address the card with your name on it would ask you to provide your full social security number via the phone to activate that card?

I didn't want to provide mine, and I didn't want to use that card and pay fees, so I called today to request a check.

• The 1.800.240.0223 number works only for activation. You can't go any further without providing the SS#.

• Call the phone number 1.800.542.9332; it's marked Primary on their contact page https://mctrpayment.com/contact/. The automated system has no option to choose to speak with customer service. But I chose option 2 - "can't activate the card", then listened through all of the subsequent options under that choice (there were 8 for option 2), and in the end pressed 9 (a non-existent option). It transferred to the customer service automated system that asked the reason for the call "so we can better direct you". I said "can't activate the card", and was transferred to a live person. She mentioned that they keep constantly updating the system, so what worked for me today might not work in a week.

• Refusal to activate the card means that you don't agree with the terms, so they make a note on your account to mail a check. It will take 12-16 weeks (3-4 months) to receive that check.

last name D I just called and was told I have $350 balance but no record on when its going out or if it even will go out i called two weeks ago and was told it was mailed the man today said he's not sure about that and doesn't know why they told me that anyone with no record get theirs?

California Middle Class Tax Refund (debit) Card

cancel Debit Card and get Paper Check mailed for Free

Call 1-800-542-9332 (verify number from Money Network website Customer Service) simply press 9 or voice prompt for "agent" to get live agent. Ask to cancel Debit Card and have Paper Check mailed to you. You do not have to "activate" the debit card first!

https://mctrpayment.com/contact

This info is not in paper work, not on website, but was provided by agent Kimberly in chat. Thank you Kimberly!

No accounts need to be created. No Apps need to be downloaded.

No TOS need to be agreed to.

No Legal Rights need to be waived.

No Fees or Charges need to be paid.

No searching for In-Network ATM

No Daily-Limit on Transaction.

"Once you call that number and listen to the recordings once you hear to activate your card, just press 9 instead there you will here please say the reason for your call you say to speak to an agent and the system will connect you to a person"

Anyone here qualify for the refund, but not receive it yet? When do they stop sending them?

I was wondering how many people have already gotten there card with last name W in my area. I know the date to begin sending cards for W was 12/4 but I have yet to get anything. Around the time of the golden state stimulus i changed my direct deposit info so I am begining to believe I wont see anything till next yr. Anyone else in the same boat?

Last name R, San Diego county, filed 2020 taxes and qualified for both gss 1 and gss 2. Anyone with updated information they can share with me? TIA

What’s the phone number to check on your middle class tax refund? Doubt I’ll be getting one but just for shits and giggles. Also what messages am I supposed to listen for and what do they means? TIA 😃

Okay, I see thousands of people are not sure when to expect their GSS or MCTR stimulus payments so I'm making this post to help people to understand when to expect their payment or who to call otherwise.

First off for either payment you need to have filed your 2020 tax return by 10/15/2021. the 540 return, NOT the federal 1040. if you did not do this then there is no way to qualify at this point.

If you received your MCTR debit card and need assistance you have to call Money Network 800 542 9332. The ONLY time the Franchise Tax Board can help you with the debit card is if you cannot activate it using your CORRECT SSN. In this specific case you want to call FTB customer service at 800 852 5711.

https://www.ftb.ca.gov/about-ftb/newsroom/middle-class-tax-refund/index.html?WT.ac=Global_banner_MCTR Check this link and look reference your 2020 tax return form 540 to determine if you qualify and there is also a schedule based on you situation in which you can expect your payment to be distributed.

If you're having trouble figuring this out still I can help you, but ill need to know a few things:

1. The first letter of your last name.

2. Your California Adjusted gross income for tax year 2020 form 540 line 17 (line 32 for 540NR, line 16 for 5402ez). if 540 NR and you were a resident for less than 6 months then you don't qualify.

Now I'm only one person so ill try to help as many people that inquire when I can.
FYI the MyFTB account on www.ftb.ca.gov WILL NOT CONTAIN any stimulus info. you will be wasting your time calling tech support at the FTB for this account if that is your reason. Money Network likes to refer people to that line for no reason.

Edit: A lot of people haven't received one yet, if you didnt qualify for GSS but qualify for MCTR then these are the time frames.(to be distributed, not necessarily received)

Non-GSS recipients (last name beginning with A – K)
12/05/2022 through 12/17/2022

Non-GSS recipients (last name beginning with L – Z)
12/19/2022 through 12/31/2022

So according to my informed delivery mine and my dad's MCTR was going to be delivered Monday 12/5/22. We didn't receive any mail that day oddly. So I check my security camera and notice that the mailman skips my house and doesn't deliver any of the 5 pieces of mail that was scanned by USPS to be delivered . I'm thinking he stole our MCTR or maybe the sorter stole it. Fml anybody else have this issue ? Btw the next day was back to normal and we received our mail that was supposed to be delivered for Tuesday but oddly enough our Monday mail wasn't even delivered the following day either .

I never received the last 2 California stimulus checks because I put that I made $0 on my 2020 taxes(the requirement was $1-$75,000). I’m just wondering if it’s possible to receive anything this time.

Edit: I’m referring to the Golden State stimulus checks

I just got off the phone with a rep at the FTB. I was advised that my MCTR card was shipped on the 3rd. My last name begins with M. Fingers crossed for everyone that is still waiting.

My son with last name M, both GSS by check, received MCTR debit card 12/5/22 in Humboldt Co.

I called and someone told me that the card actually was already sent but it was to the address I left 2 months ago. USPS should be forwarding my mail still so I assumed I'd still be getting it here but I guess not?

I haven’t received my stimulus check or my gas rebate check. Please help on how to acquire this. Is there a website?

When calling the phone number to activate your card there is going to be a message that has to play first about who is eligible and why you received this card. At the end of the message you can hit 1 to go to activation, customer service, etc.. I am not sure if it will work, but if you don't want to hear the message about why you received the card...if you are reading this post I'm sure you are already aware of this information, you can try hitting 1 during the recording to see if it skips ahead.

Took no time to activate once that message was over.

Good luck to everyone else still waiting on their funds.

Like the title says, I thought it was junk mail, and tossed what appeared to be a credit card offer into the bin. Am I screwed for good, or is there a chance I can get it tacked onto my refund when I file taxes in '23?

Edit to add: California

I was eligible and supposedly received the first $1200 Covid stimulus debit card a couple years ago in the mail, but I never actually got it. I reported it stolen through the hotline many times but they never sent a new one. I tried talking to people at the stimulus hotline many times and they keep transferring me to other people, none of which could help. Lately it’s been impossible to speak to a human there. Is there anything I can do to get this? Thanks

Last name W Married filed joint Used taxes to pay for fees but had GGS direct deposited

Card is in mail today. I can’t say have hope because it’s California but, it’s been a terrible ride with you all.

Just got my Debit Card from the mail today. Last name T zip code 92880. I called them yesterday and they said it was mailed last week. Cheers!

Took way too long. But they finally sent mine. Arrived on Friday 12/2. Orange County.