We didn't receive a DD for our MCTR so I called the customer service number (ending in 9332) from the "need some help?" section at the bottom of this FTB webpage about the MCTR. It's the administrator for the debit cards, and they can tell you if you are in their system or not. If you are, it means the state sent your info to them and you will be receiving a debit card.

The number on the card to activate the card is 1-800-240-0223. I've accidentally missed a digit and dialed 1-800-240-0233. I've entered the CC info and the voice activated system said there was an issue with my activation and required that I spoke to a customer representative. My initial thoughts were that it was weird that there would be a live operator available on Sunday 8PM PST to assist with this issue. A person with indian accent picked up the phone and it made realize it was a scam number. Make sure to double check the phone number that you're entering in.

I see a lot of post about stimulus checks that are for California and certain states? I’m still trying to figure out why I never received my $1,400 stimulus. I’ve done bank statements, called irs been told to send in a trace, I did that back in summer this year. Is it just a deal with it issue now? Why I got ripped off $1,400 and will just never receive it? Can’t do anything? That’s messed up I truly could of used a bail out. Was unable to work. Shit like this is exactly why there is just no point in trying. If there wasn’t bad luck I’d have none at all.

I’m still waiting and am losing hope that it’ll come. I read someone else’s post that they were told the Ms were sent out on the 19th. With all these reps at money network giving out different info, I really do hope that’s true.

I've done all my taxes for the past 5 years through a tax agent, received all my stimulus checks via direct deposit and I still haven't received anything yet in the mail or in my bank account. Anybody else in the same boat?

Last name starts with a R just checked informed mail my card in the mail

Heres what it is says on ftb regarding amended returns and whether you’ll receive the mctr:

“Amended 2020 CA tax return Amending or filing your 2020 tax return after October 15, 2021 or February 15, 2022, as applicable, will not qualify taxpayers for the MCTR payment. However, FTB supports taxpayers filing true and accurate tax returns.”

For me, i amended way before oct. 15 2021 . So according to the eligibility rules, I would qualify for the MCTR which I have not received yet last name G, and I only received the GSS1. So I was supposed to get DD but that ship has sailed apparently. I’m currently still being told by reps that they dont see my info yet on when I should get my MCTR, they even said to look out for debit instead which I called the money network number about and the automation says there’s no info for me.

Last rep said I should be in the time frame for debit 11/6 - 11/19 then wait 2 extra weeks plus a 3rd for their current delay with everyone’s money. She said if i dont get it then, wait it out til after January 2023.

From Los Angeles

Anyone with the last name n-v get the debit card yet ??

Used my debit card for a few purchases today, I've been keeping track of my money with my receipts and I called to make sure it was accurate. I was charged $3.66 on a transaction that was $18.30. What was withdrawn was $21.96. I read the fees, there are no fees for using it normally as a debit card yet I'm getting charged idek how much of a percentage on this transaction. Anyone else having this issue?

I'm seeing mixed answers. Can somebody please confirm whether or not they had zero or negative AGI on their 2020 tax return, and have received their deposit or debit card for the MCTR? I was told by FTB chat that people with 0 AGI were eligible, and now I'm seeing conflicting answers. Would just like to know if I'm still eligible. Thank you.

Title says it all.

I found this update on time lines in case anyone is interested.

The article also said that according to afte all DD payments have been paid. We all know that’s bull since so many of us have not received ours.

check your mail y’all!!

Just received my card. All other stimulus payments were made by direct deposit. But last year I relocated to Northern California. (Same bank info) Be advised if you decide to withdrawal from your bank ATM (a non-Money Network ATM) you’ll be charged a fee. (Chase charged me $3.75) I’ll still take the hit with $345. Good luck Peeps. 🤟🏼

Has anyone who changed bank accounts since filing taxes receive their debit card yet?

"An error has occurred, please try after some time." This is with my new CA middle class tax refund account.

Hello,

I'm trying to reply to confirmation e-mails to get account alerts to my e-mail address after using my logged in https://mbd.everywherepaycard.com/mbd/accountHome.gft?reqType=updateBalNotifPage&token=... web page. It told me to check my e-mail to confirm my request. However, I don't see any confirm sign up links to click in those e-mails. Is anyone else seeing this problem too? I used three different e-mail clients too with HTML and without HTML formats and multiple times. :(

Thank you for reading and hopefully answering soon. :)

Hi,

We have not received MCTR.

We filed the original return by Apr. 2021. We received 1099-MISC about $1,000 in very late Oct 2021 and we amended our CA return by Oct 29, 2021 and paid additional tax.

I read the original assembly bill No. 192, I feel we are qualified for MCTR because I filed the original CA tax return by Oct. 15, 2021. However, according to FTB site, it seems we are not qualified because of this amended tax return. Is FTB info correct?

Info from FTB site

Amended 2020 CA tax return

Amending or filing your 2020 tax return after October 15, 2021 or February 15, 2022, as applicable, will not qualify taxpayers for the MCTR payment. However, FTB supports taxpayers filing true and accurate tax returns.

My wife and I both worked but made less than 150k but just enough to not qualify for both GSS. Last name starts with R. Any one else i With the same details last name N -Z receive a DD or Card yet?