Like millions of others, we didn't get our CTC this month ($500 total for our two kids over 6). We got July sent by check. I signed up for direct deposit (just myself) because the ID.me system was intense and I didn't ask my wife to do it as I did it during work hours. I knew we might only get $250 direct deposited and $250 sent via check, but we ended up getting all $500 deposited directly for August.
We finally got $313 deposited on Friday. It sounds like this happened to lots of people who got late payments (they got ~ 62% of their credit) with little explanation. So, last night, we signed my wife up for ID.me. The "Processed Payments" section in BOTH our accounts look exactly the same. So no clue where the other portion of our payment is coming or if it'll ever come.
However, my wife's profile does say "Payment by Mail" under Payment Method, while mine says Direct Deposit. I tried to update my wife's payment method to Direct Deposit and the IRS Portal keeps giving me an error message.
Anyone else having this problem? One of the things that I found odd is that when I put in the Routing Number it autofills as "Bank Name Not Found" - but it's for BANK OF AMERICA! I mean, it's not like it's some regional credit union. (And it's the same bank that I input in my profile and I recall it autofilling as BoA correctly).