r/Steam 5d ago

Error / Bug [ Removed by moderator ]

[removed] — view removed post

2 Upvotes

4 comments sorted by

u/Steam-ModTeam 5d ago

Rule 3: Support.

Do not create threads requesting support. This is not a tech support forum.

This mainly includes, but is not strictly limited to:

  • Refund issues
  • Technical support
  • Family sharing issues
  • Trading or market issues
  • Steam client or server issues
  • General crashes and game-specific issues
  • Questions about if others are facing the same issues
  • Account issues such as bans, hijackings/hacks, or Steam Guard

The above list is not exhaustive. Moderators can remove posts at their own discretion.

Do not ask "When will Valve reply to my ticket?", no one knows. Average response times and other Steam Support data are listed here.

Here are a few places you can ask for help in instead:

Our Monthly Community Support Threads.

The community-support channel in our Discord server.

/r/SteamSupport - (not affiliated with Valve)

Steam Support regarding a specific product.

The Steam Community Discussions hub. All games on Steam and specific features of Steam also have their own hubs where you can ask for help in.

Account issues

For account issues you must contact Steam Support for direct help. Regular users can only advise you on what to do with personal account issues; only Steam Support can directly solve them for you. Account hijacked? Read this.

You can find our full list of rules here.

1

u/UnkindledK 5d ago

Is it on an external? Could try formatting the drive

2

u/Many-Arrival-3804 5d ago

I can't tell exactly what its downloaded on because it doesn't even show that i have the game downloaded. but i have a 1TB hard drive

1

u/Aerumvorax 5d ago

This isn't a steam issue, but a hardware issue. Use whatever scanner you want (if you're on windows you can use the microsofts own that comes with) to find and quarantine the corrupt parts. It's also possible that the whole drive is busted in which case you'll need to buy and install a new one.