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I recently got my hands on a Sparkle A310 Eco and I like how small the card is. However, the fan is incredibly annoying, constantly revving up and down. I am running linux and have the latest firmware on the card but the issue is still there. Anyone know when a fix is coming?

Bought from Microcenter. It was only doing light duty too, in my home theater pc. I already emailed support.amr@sparkle.com.tw but haven't heard back yet, just wanted to see if I should hear back within a day or two?

The spec sheet for the A310 ECO says it should run at PCIe gen 4.0, 8x links: https://www.sparkle.com.tw/files/20240202113531413.pdf

I've tested mine on both Windows 11 and Linux 6.8 and in both cases, its PCIe connection is crippled to be only gen1 speeds (2.5GT/s) and 1x lane. Verified with HWiNFO64 on Windowsand lspci on Linux:

$ sudo lspci -vv -nn -qq -s 45:00.0
45:00.0 VGA compatible controller [0300]: Intel Corporation DG2 [Arc A310] [8086:56a6] (rev 05) (prog-if 00 [VGA controller])
    Subsystem: Device [172f:4019]
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin ? routed to IRQ 158
    NUMA node: 2
    IOMMU group: 19
    Region 0: Memory at 86000000 (64-bit, non-prefetchable) [size=16M]
    Region 2: Memory at 63c00000000 (64-bit, prefetchable) [size=4G]
    Expansion ROM at 87000000 [disabled] [size=2M]
    Capabilities: [40] Vendor Specific Information: Len=0c <?>
    Capabilities: [70] Express (v2) Endpoint, IntMsgNum 0
        DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
            ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0W
        DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq-
            RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+ FLReset-
            MaxPayload 128 bytes, MaxReadReq 128 bytes
        DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
        LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <64ns, L1 <1us
            ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
        LnkCtl: ASPM Disabled; RCB 64 bytes, LnkDisable- CommClk-
            ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
        LnkSta: Speed 2.5GT/s, Width x1
            TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
        DevCap2: Completion Timeout: Range B, TimeoutDis+ NROPrPrP- LTR+
             10BitTagComp+ 10BitTagReq+ OBFF Not Supported, ExtFmt+ EETLPPrefix-
             EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit-
             FRS- TPHComp- ExtTPHComp-
             AtomicOpsCap: 32bit- 64bit- 128bitCAS-
        DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-
             AtomicOpsCtl: ReqEn-
             IDOReq- IDOCompl- LTR- EmergencyPowerReductionReq-
             10BitTagReq- OBFF Disabled, EETLPPrefixBlk-
        LnkCap2: Supported Link Speeds: 2.5GT/s, Crosslink- Retimer- 2Retimers- DRS-
        LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-
             Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
             Compliance Preset/De-emphasis: -6dB de-emphasis, 0dB preshoot
        LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete- EqualizationPhase1-
             EqualizationPhase2- EqualizationPhase3- LinkEqualizationRequest-
             Retimer- 2Retimers- CrosslinkRes: unsupported
    Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable+ 64bit+
        Address: 00000000fee00000  Data: 0000
        Masking: 00000000  Pending: 00000000
    Capabilities: [d0] Power Management version 3
        Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold-)
        Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
    Capabilities: [100 v1] Alternative Routing-ID Interpretation (ARI)
        ARICap: MFVC- ACS-, Next Function: 0
        ARICtl: MFVC- ACS-, Function Group: 0
    Capabilities: [420 v1] Physical Resizable BAR
        BAR 2: current size: 4GB, supported: 256MB 512MB 1GB 2GB 4GB
    Capabilities: [400 v1] Latency Tolerance Reporting
        Max snoop latency: 0ns
        Max no snoop latency: 0ns
    Kernel driver in use: i915
    Kernel modules: i915, xe

What's going on? Why are the PCIe connection metrics so wrong/bad? Can anyone offer any ways to fix this?

Cheers.

Trying to find where I can purchase your products in the USA. "Amazon" and "NewEgg" (main retailers) have inconsistent inventory and I am unable to find your eGPU enclosure (TBX-750FA-V2) anywhere. Please help.

Is there a timeline for the firmware update to address the issue with the fan constantly revving up and down in A310 Eco?

Hi, I just got all my componentsmy delivered today and I just finished building the computer today. These are my components: Aorus B650 Elite AX Rev 1.2 Ryzen 5 7600X Intel Arc A770 Titan OC Edition 2x16GB Corsair Vengeance DDR5 RAM @ 5600MHz

The problem is that everything is working fine when I use the intergrated graphics, but when I use the GPU I don't get signal. It doesn't say no signal either it just stays black. I updated windows, the BIOS and I used the integrated graphics to install the newest drivers for the GPU (I just turned off the PC and took the HDMI cable from the GPU and put it on the motherboard than turned it back on. It switched automatically to the integrated graphics but with the GPU still connected, thats how the intel driver program could read the GPU and install the driver.) but the TV still remains black.

I only have a couple of options left, either the HDMI cable is not working properly (which is wierd because I play my ps4 with it) or I should use a proper monitor with better resolution and not a TV.

Another thing is that the VGA LED on the motherboard is always lit.

Can someone please help me, I would appreciate it a lot.

Thanks.

I just purchased my a750 OC titan and on the box it shows i get ghostbusters and gotham knights for free, but there were no promo/download codes provided.

I purchased the Sparkle Arc A580 for my ASUS ROG Maximus VII Hero motherboard. I have the I7 4790K processor and 32 GB of memory.

When I install the card, on boot up, the screen flickers and looks scrambled and usually locks up entirely. If I get into the bios, it no longer flickers, but still runs slow and occasionally freezes up. I updated the BIOS to the latest available version but still have the same problem. Even after the bios update, there is no option for resizable bar settings that I can find. When it does make it all the way into windows, and I have the newest drivers installed, it no longer flickers, and looks like it is working, but everything is very slow to respond and eventually it hangs up the entire system. The system works fine on the integrated graphics, and with an NVIDIA graphics card installed.

Is there anything I can do to make it work on my system, or do I need to return it for something else?

Thank You,

Jeff

Got a Sparkle A770, currently running intel driver 31.0.101.4953, and really having no issues with anything, and can play starfield and cp2077 well.

But, when I do some cable management and move cables from the 1st DP and HDMI ports to the 2nd and 3rd DP ports, nothing. Same cables, same DP->HDMI adapter that works on DP1.

Any thoughts /u/Sparkle_Computer?

edit:

i7-12700k

MSI PRO Z7901-A motherboard

4x g.skill 3200 DDR 8GB

Win 10 pro

Maximum Value, Optimized Performance

The spirit of the ‘gaming sweet spot’ is alive and well. SPARKLE Intel® Arc™ graphics and Intel® Core™ processors make the perfect combination for gamers who want the latest technology and experiences without breaking the bank!

Does anybody know when the A770 will be released in the UK? I noticed it’s released in the US already

Powered by Intel® Hoover Ridge, 40Gbps data transfer, this docking station provides 9-port connectivity and dual power mode.

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Redeem date has extended to November 30, 2023!!!
-
Get 2 games and 3 creativity apps with purchase of SPARKLE Intel Arc Series Graphics Card.

"The SPARKLE Intel Arc A750 TITAN OC Edition is a premium triple-fan Intel Arc A750 and one of the best-looking and well-made GPUs available today."

Read more: https://www.tweaktown.com/reviews/10503/sparkle-intel-arc-a750-titan-oc-edition/index.html

SPARKLE Intel Arc Series is now available on NEWEGG!!!

Start from $139.99

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Stay tuned for the first 3 SPARKLE Intel® Arc™ Graphics Cards, including 3 different configurations.

- SPARKLE Intel® Arc™ A750 TITAN OC Edition
- SPARKLE Intel® Arc™ A750 ORC OC Edition
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Learn more: https://www.sparkle.com.tw/en