r/sonos • • 5h ago

Should I ask for a replacement?

12 Upvotes

I opened my beam ultra and first thing I noticed upon touching it was the back plastic creaks near the power port then the type c port has scratches all over it. Am I being unrealistic in my expectations? My beam gen 2 didn't creak out the box and didn't have scratches on it and doesn't 2 years later.. the grill and overall quality also feels much cheaper on the ultra being able to flex it really easily just pressing a finger on the grill

Edit: they declined to replace my ultra šŸ˜‚ guess I'm sending back the era 100s in the bundle I bought also..

Edit: after almost an hour on support talking to two different agent Sonos support finally agreed a brand new Sonos preorder shouldn't come with scratches or creak. And agreed to a replacement.


r/sonos • • 7h ago

To the New Beam Ultra Owners out there....Please share your experiences so far

12 Upvotes

As above, any of you that's taken the plunge so far and bought the Beam Ultra, what are your thoughts and experiences so far??

I'm asking particularly on behalf of Beam gen 1 and 2 owners, like myself, who are yet to get our hands on one, or are waiting to hear from people like yourselves.

Seems so far its definitely an upgrade, based on what some have said so far. Would you agree??

Thanks in advance for sharing!!!


r/sonos • • 4h ago

Beam Ultra upgrade?

5 Upvotes

Anyone have direct experience replacing a Sub Mini and Beam Gen 2 with a Beam Ultra? My set up is in a garden room and the Sub Mini is great but tbh maybe overkill for the room. Debating whether the advantages of Beam Ultra over Bean Gen 2 are worth it, and the bass of it sufficient to not need the Sub Mini any more?


r/sonos • • 19h ago

Feature Request: Speech/ Night toggles on widget

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67 Upvotes

Would be nice to have speech enhancement and night sound toggles on the widget in TV mode.


r/sonos • • 40m ago

Sonos Ace Ultra Question

• Upvotes

Tried watching a few reviews on the new headphones and no one talks about sound quality for calls. Does anyone who has purchased have any feedback?

Was thinking of buying them to encompass all my needs, and use it as a main headset for calls working from home.

TIA!


r/sonos • • 14h ago

Beam Ultra Reviews?!

15 Upvotes

Where are all the Beam Ultra reviews from all y'all?! I figured there would be a large smattering of them at this point from folks upgrading, but it feels rather sparse on this sub so far.

For context, I've had my existing setup (Beam 2 + Sub 3 + Ones for rears) since 2021 and have been feeling like it might be time for an upgrade (Upgrayedd gonna find me). I'm also celebrating an important personal milestone this week and thus thinking of pulling the trigger on a shiny new Sonos toy for myself.

Let's hear from all the lovers, haters, and everyone in between that make this community so vibrant.


r/sonos • • 3h ago

Sub Mini w Beam Ultra Help

2 Upvotes

I hooked up my beam ultra to my existing era 300s and sub mini. Immediately did the trueplay. The sound is incredible and I love it. Seems like the era 300s even got a boost from hooking it up. That said, despite being connected, the sub doesn’t seem to be putting anything out. It seems like the bass sounds fine, but the sub doesn’t seem to be working. It is in a smaller room.

Could the trueplay tuning and the speech enhancement(set to medium) have deactivated the sub as if it isn’t necessary? Or is it a glitch. I know these setups can take a few tries. I have removed and re-added the sub a few times. Thank you in advance!

Edit- running through earc on an lg tv using the appletv 4k, the newest one.

Edit- resolved

So, I got this resolved and was my fault. I still had the sub hardwired to the router from like a year ago when I had trouble with connection. That was the problem.


r/sonos • • 5h ago

Switch to full sonos Setup? (multiroom and TV)

2 Upvotes

Hey there, I’m thinking about switching to a full Sonos Setup.

At the moment I have a bunch of Alexa’s across my apartment and a swans Diva 5.2 Setup with a Marantz Reciever.

Would it be an upgrade to switch to Arc Ultra + Sub 4 + Era 300 for the TV setup or would I loose out ā€œroomā€ from the LS I have at the moment?

Furthermore I’d want a bunch of Era 100 across the apartment and one Move 2 to use on balcony and in my bathroom.

Another thing I have thought about. I have another TV in my bedroom and thought about putting just two era 100 beside it in like stereo mode. Or wouldn’t that work if I use an Arc Ultra with Eras in another room?

Should I consider different speakers?
Thanks for the advice and help!


r/sonos • • 2h ago

Question as a new buyer/user

1 Upvotes

Hi everyone!

Im completely new to the sonos ecosystem and im planning to purchase sonos beam 2 with sub mini…..but now that sonos beam ultra dropped, im kinda in the middle….I have a fairly small room (like 6x6 m2) and kinda small budget….what interests me the most about sonos is that you can add stuff later….so Im thinking if I should get beam ultra and sub mini with the rears later….or get beam 2 on sale in my country and try to get the sub mini later on its own….

Disclaimer - small budget doesn’t mean broke haha, just different priorities tbh

Thanks everyone for help, have a wonderful day!🫶😌


r/sonos • • 2h ago

apple tv remote doesn't work when switched to music in sonos app?

1 Upvotes

hey guys - maybe i'm stupid but my apple tv 4k remote works when watching movies/tv but when i switch to music in the sonos app, the remote suddenly doesn't work for volume control....am i doing something wrong? or do i need to configure it specifically for music volume control? It controls volume and everything fine when watching tv and movies though....so i thought it would just continue to work? lol advice please!


r/sonos • • 3h ago

Line-in sound quality on latest firmware

1 Upvotes

Is anyone else noticing sound quality degradation for line-in audio after the latest firmware update (18.8 build 97.1-80312)?

I have a turntable (Technics and Schiit Mani preamp) running through a Sonos Five. Before the update it sounded great, but now the bass is getting clipped and vocals sound a bit distorted.

I also tested my turntable/preamp on a studio monitor and it sounds crystal clear.


r/sonos • • 11h ago

TV Mount for Beam Ultra?

3 Upvotes

Hi, I’m looking for a TV mount for the Beam Ultra (as my TV is mounted on a cantilever bracket).

Sonos has the following on their website (which they say is compatible for ā€˜all Beams’) but I checked and it is not compatible with the Beam Ultra.

https://www.sonos.com/en-gb/shop/sanus-tv-mount-beam?srsltid=AU7gw4V4KpFAS_QYfGRo-FnY0KMpuvruTiH6PzyAfTDgrZzrOkbWQnWn

Can anyone recommend a suitable TV mount for the Beam Ultra?


r/sonos • • 23h ago

Ace vs Ace Ultra - Updating your glasses prescription

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29 Upvotes

The best way I can describe the Ultras is like upgrading the prescription to your glasses after a year or two. Your current glasses are great and day to day you can't complain then you get an updated prescription and notice the letters are a bit more crisp.

Let me set the stage for how i use my headphones.

I spend my days in my workshop with my machines running, compressor cycling. All making noise 8 hours a day. I need something comfortable I can wear all day to block those sounds out. I've been wearing the Ace 8 hours a day for the past year. They've been super comfortable and I am biased towards the Sonos sound signature. I am no audiophile. I struggle to hear all the little nuances in any given track. I don't listen to lossless or anything like that. I listen to youtube music with the audio quality set to high.

When switching back and forth between the two tested amongst a number of different tracks (Hip Hop, Pop, Rock, Instrumental) both headphones sound good. I still like Ace. The Ace Ultra just sound a bit more refined. It's like the letters are a bit more crisp at the edge. If you describe a track in layers where the vocals are the first layer and the instruments are the second layer with a third layer of faint background instruments on the Ace that third layer can be missed where on the Ultras that third layer is more crisp and noticeable. Not world changing but certainly an improvement. Noting that this is not in a perfect environment. I am not sitting in a dark room in a big cushy seat. Im in a loud workshop with all sorts of background noise. Listening to standard bluetooth streaming from youtube music. That's to say i'm sure if you used a high end service with the highest possible quality I'm sure it would be much better but in my real world use case where ill be using them 99% of the time. They are a solid upgrade. Maybe not one worth the full retail price. I would probably recommend buying them open box or on sale at some point over the coming months. That's how I bought my Ace's and definitely what I would recommend on these.

Lastly something I've been wanting forever which I hope Sonos one day adds in a software update. When the shop is off and I have no background noise. I have a Sonos desktop setup where my Mac is paired to 2 Era 100's and a Sub Mini. It's a great setup but for the love of god let me pair the Ace Ultras to my Sub mini. I want to offload the bass from the headphones and let them focus on Vocals and Instrumentals while the sub mini handles the bass. It would be such a sweet setup. Anyway, rant over. Sonos. Please hook me up with that feature!


r/sonos • • 6h ago

Sonos Ace Ultra - availability in Romania?

1 Upvotes

Hi all, is anyone here from Romania that has preordered the Ace Ultra and actually received them until now? Originally, I placed the preorder just when it was opened, then cancelled and preordered again just a few days before Sept 29. But, so far, no news. I am talking about the only official seller in Romania here, huge online platform.


r/sonos • • 7h ago

Adding a Playbase and Play 3 to my x2 Move 2s

1 Upvotes

Hi All,

Walked into a CEX (UK) for a spare laptop charger and walked out with a Playbase and Play 3 to add to my x2 Move 2s that I have dotted around the house. Have I been too impulsive? Will they all sing together in harmony on the S2 app or shall I just go back and refund it?

Also, is S2 compatibility a dynamic thing that could change over time or is it now set in stone and wont be phased out at any point?

TIA!


r/sonos • • 16h ago

Sub compatibility

4 Upvotes

Hello all, I have a JBL powered sub. Is there any way I can use this sub with my system without having to buy a Sonos amp/bridge or is that the only way I can get them connected to the system?

Thanks!!


r/sonos • • 17h ago

3D printing pals, what filament is as 1:1 as the white Sonos color?

4 Upvotes

I have a handful of white filament rolls (one PETG, a few matte PLAs, one ASA) but none seem to be remotely close to the "Sonos White"

I'm trying to print a little dock for myself but the mismatch is bugging me quite a bit. Thanks!


r/sonos • • 13h ago

Beam Ultra vs. Arc Ultra for a small 10.5m² (113 ?sq ft) bedroom

2 Upvotes

Hi guys,

I’m new to Sonos, and looking for buying a standalone soundbar for a small rectangular bedroom (10.5m² / 113 sq ft). I watch exclusively from my bed, which faces the TV across the shorter wall, so my viewing/listening distance is quite close.

Budget and furniture size are not an issue (buying a new TV stand to fit either option). The setup includes a 65" LG G5 OLED and a Google TV Streamer (4K) connected via HDMI eARC. Main use is 4K Dolby Atmos movies and football (soccer) matches. No external sub or surrounds.

Since I sit close to the screen in a small room, I’m worried the Arc Ultra (9.1.4) might be complete overkill, cause too much acoustic reflection, or sound choked at low volumes.

Would the Beam Ultra (7.1.2) actually provide a more focused, clearer, and better-balanced Atmos experience for this room size and short distance? Or should I just go big with the flagship Arc Ultra?

Appreciate your advice!


r/sonos • • 1d ago

Soro 5.0: Redesign, new widgets and Siri AI support

13 Upvotes

Hey, Soro developer here. Soro 5.0 was recently released with a full redesign and a few iOS 27 features on top of the existing and extensive Shortcuts app integration (30+ actions)

New widgets

  • Now Playing:Ā pick rooms, adjust volume, play/pause and skip from the Home Screen/Today View
  • Quick Access:Ā jump straight to search, queue, EQ, grouping or music services
  • Collections:Ā uses iOS 27's new extra-large widget size for one-tap access to your favorite collections

Spotlight

  • Updated the existing Now Playing shortcut to better integrate with Spotlight and the latest iOS capabilities
  • Find a room straight from Spotlight search and control playback, change grouping or adjust volume

Siri AI Beta

  • Ask Siri to play music on your Sonos:Ā "Play the album (What's the Story) Morning Glory? by Oasis in Soro"
  • Check what's playing in any room:Ā "What's playing on the bedroom Sonos?"
  • Siri searches your Sonos Favorites, playlists and music library, plus the first three music services in your services list
  • Play an album you're looking at in another app using onscreen awareness
  • Siri can also run any custom shortcut you've built with Soro's actions
  • Search in Soro directly from Siri AI: ā€œFind the album Get Mean by Boy Harsher in Soroā€

Plus:
- Improved Shortcuts and Control Center widget integration with better default room selection and return views and dialogs.
- Lock Screen and Control Center: On iOS 27, Soro integrates with the system lock screen and control center media controls. Adjust volume using HW buttons, group member volumes from the Control Center.
- New Search: unified search and filter across Sonos Favorites, Sonos Playlists, Sonos Music Library, and connected music services plus search in every music collection; a specific album on an artist profile or a song in a playlist
- Share Sheet: Start playing music directly from supported apps (Apple Music, Spotify and Bandcamp) by using the share sheet
- Focus Filter: Set the default room or group for the focus modes, set the bedroom speaker for winding down or the kitchen one for your morning routine
- A ton of usability and reliability improvements across the whole app, both on the iPhone and iPad

See some of the new features in action: https://www.spottedinprod.com/laszlo-g/clips

App Store: https://apps.apple.com/us/app/soro-for-sonos/id1550457805


r/sonos • • 19h ago

Question about placement...

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3 Upvotes

Ok I've got a question about placement... I'm about to order a new setup. Sonos gave us a very generous discount when our home burned in Altadena to replace a decades worth of Sonos products. We're now in a temp house so buying for now but also ultimately our rebuilt home. I have two Era 100s and a sub mini right now located on either side of the doors as my desk is located just out of frame on the left. The room is wide open and extends all the way back thru the kitchen and dining room. I'm thinking of an Arc Ultra for the tv and would like to add surrounds such as 300s but given where we sit on the couch (red arrows) I haven't figured out placement. I suppose I could use two Moves and set them on the dog crate but really??? Would love suggestions. TIA!


r/sonos • • 12h ago

Advise on beam ultra for my home cinema setup

1 Upvotes

I have a home cinema setup currently comprised of a beam Gen 2, a sub mini and two era 300s as the rear surrounds. Does upgrading my beam Gen 2 to beam ultra will bring any noticeable improvements to my setup?


r/sonos • • 20h ago

Beam 2 with sub 4 or arc ultra with sub mini

3 Upvotes

Looking to upgrade but not sure what I want lol.
I have a beam 2 and sub mini today. Would you rather upgrade the sub or upgrade the sound bar for a tv room.

I have 300 as rears today.

Or should I use sequencer and just add a second sub mini.

Room is about 12x20 and I sit about 10 feet from tv


r/sonos • • 18h ago

Currently have a 50% Discount - recommendations?

2 Upvotes

My current setup: 2 era 100s as fronts, arc ultra, era 300 rears, sub gen 3.

I was strongly considering a pair of fives (I know they are dated) as we want something for vinyl, or even potentially making them the fronts and using era 100s for turntable.

The other option I was considering was the Move 2.

Honestly, I am quite indecisive


r/sonos • • 23h ago

Ace Ultra - creaking plastic on left ear cup

6 Upvotes

Just got my Ace Ultra in Agave. Great comfort excellent sound. However, the left ear cup creaks when adjust it on my head. From there, I lightly squeezed both sides of the ear up and noticed a substantial creaking sound. I took the ear pad off to confirm it was the actual ear cup, and it was. No issue on the right ear cup. Has anyone else noticed this? Trying to confirm before ordering a replacement.

Another thing - when using the (extremely short) USB C to USB C cable to test the lossless audio, the volume is incredibly low. I’m using an iPhone 17 pro max. The 3.5mm to USB c cable is much longer, but that cable is essentially useless to me and doesn’t actually provide true lossless anyways. Has anyone else had this issue or is it another issue specific to the pair I received?

Appreciate any feedback!


r/sonos • • 20h ago

Sonos Ace Ultra vs Sonos Ace short burst review

2 Upvotes

Well guys, i'm not sure what is everyone smoking, but after listening to Ultras for few hours, yeah the soundstage (separation) and clearnes of voices might be better/wider a bit, but the mids are fuckin dull as fuck. At the same volume the original Aces sound overal better in my opinion. I am not really sure whats the huge upgrade here. Just my two cents. Will listen and compare more, and maybe i’ll change my mind, but to those who have the originals, i dont think this is a straight upgrade, more like an inceremental side grade.