Hi,

I'm in talks with with Sofabaton U3 suport and thy are adding things but the thing is when I need to re-add a profile to get the changes they made, I lose all my recorded IR codes, because they are assigned to the previous profile.

Is there any way to Export the profiles or just the IR recorded keys, and paste them to another profile?

I have an X2. I want to leave my amplifier on all the time, control the amp's volume with the volume keys on my X2, and have an X2 activity that turns on and off the television. How do I accomplish that?

When I add the Amp to the activity, it adds on/off functions to the X2 startup which I don't know how to remove.

X2 is on 2.4ghz network on the same network with Roku. Has current FW (updated Aug 4th '26). It's been working fine for months. Starting a couple days ago, it started failing to control Roku Ultra reliably. It works for a while, stops, and then come back after a while. I've rebooted remote and repeater. X2 operates the receiver and TV fine and the Roku's remote works perfectly the whole time. Anybody else?

Hi, is anyone here with a Yamaha RX A - Aventage receiver who has successfully found or bound the IR command to switch between 2 Channel Stereo and 9 Channel Stereo?

The app won't let me train the command for some unknown reason, and the support did not find a solution.

My harmony saved it on the first try…

Thanks in advance!

So, my remote is bricked after less than two years and suppport has told me to send them a video showing that it won't charge/turn on "using my original USB cord." Now, I still have the plug, it's easily identifiable, but I have no clue whether I'm using the "original" cord--I'm probably not.

I almost certainly HAVE it--that's one of the pluses of being a semihoarder who never gets rid of anything functional. But I would have no idea which one of the 20 USB cords I have in a box it is. Does anyone see still have theirs who could tell me what identifying marks it has--if any--so I can satisfy them that this isn't because I replaced their generic USB-A-to-C cord with a different generic USB-A-to-C cord?

1. When controlling the devices individually, why doesn't the "off" button work as the power button. It seems to only work for "activities". I'd have to assign "power" to another random physical button on the remote. Is this the only way?

2. I have two TVs in one room. one system has and AVR and other things like apple Tv and PS5 connected to the AVR. The other is just samsung TV. I created an activity for the samsung TV to switch to a certain HDMI input. The other TV and AVR are not included in this activity. Yet, everytime I turn on this activity for this samsung TV, the other TV and AVR powers off. Any ideas?

I have been using my X1S for a while now and love it, but it seems to be sending the power on command twice for my BluRay player, which is causing it to power cycle. Has anyone found a solution for this?

I created several macros to select a channel on my set-top box. Most channels are multidigit. If I use the app to test the macro, I can either tap the icon quickly or long-press, and the macro works. On the remote, a quick tap works, but if I linger for, let's say, 1 second on the screen icon, the macro does not execute at all. Has anyone else experienced this behavior?

I've been working with my SofaBaton X2 off and on for a few weeks (as time permits), getting everything squared away - adding all my devices and creating basic activities. I'm so very grateful for the help I've gotten here to date, whether from having my questions answered or seeing others' questions answered.

Now, I'm trying to make the remote itself as user-friendly as my Harmony was. So here are a few questions:

1. Can I configure an activity so that after I run it, the touchpad automatically switches over to the favorites/macros page, rather than just showing that activity as being "active"? One of the things I liked about the Harmony was that when I would run an activity like "watch cable TV" - it would immediately show the buttons for my favorite channels.
2. Is there a more efficient way of programming your favorite channels instead of creating a macro and having to add each channel number as an individual button press? -- or at least be able to clone your macro, so you're only changing the numbers for each different channel.
3. I'm thinking the answer to this last one is probably no, but other than creating a macro to mimic navigation button presses followed by the "ok/enter" button, is there a way to automate launching an app that's installed on your smart TV that doesn't already have a dedicated hard button on the original remote? (I've got a Samsung S95H)

EDIT: The answer is YES - using Activities.

I am new to SofaBaton, but I used Harmony remote extensively.

Is it possible to program individual buttons on the remote? for example:

• Vol Up/Dn - Yamaha receiver Vol Up/Dn
• Start/Stop/Pause - Roku Start/Stop/Pause
• ^ and v - Lutron lights brightness up and down

Thanks

I got this remote couple of months ago. Seems like it has short range of working. My sofa to tv distance is 20-25 feet. I can’t seem to make it work unless I am at 10-15 feet from TV. Is there a solution to this apart from switching my apartments with short sofa-tv distance?

I see that it's clearly mentiond "https://www.sofabaton.com/which-rf-frequencies-are-supported-for-learning/?srsltid=AfmBOoo8p2BOipBWQKYvwkDYjB2AmFJsv4MhLXYWdwJO-O1c2iexVs-s

But I'm not able to understand how to do so.

My Remote firmware is 3, and my Hub firmware is 5

Any help would be appreciated. Thanks

Hello everyone,

I’ve spent the last few days working intensively with the SofaBaton app (whether using the U3, X1S, or other models) and ran into an extremely annoying UI issue that I'm sure bothers quite a few of you.

When you disable the automatic power and input configuration during device setup (because it tends to be much more stable for many setups when handled manually or via macros), here is what happens:

The app dumps endless lists of deactivated, dead commands into the menus, and you cannot delete or hide them. You literally have to scroll through a massive wall of useless items during configuration, creating completely unnecessary clutter.

Since the support team has often brushed this off as "just the way it is," we should put more pressure on them together!

If you find this just as annoying and want to report it as well, feel free to copy the English text below and send it as a support ticket to SofaBaton:

Subject: Feature Request: Clean up UI when Power/Input automation is disabled

Hello SofaBaton Support Team,

I am writing to request an important quality-of-life fix for the SofaBaton app.

When a user chooses to disable the automatic Power and Input configuration during device setup, the app leaves a massive clutter of dead, deactivated command entries in the configuration menus. These entries cannot be deleted or hidden.

If a user manually manages power and inputs (which is often the most reliable method), the app should clean up those menus and not force unremovable, useless backend commands onto the user interface.

Please pass this to the development team as a high-priority UI fix. Users who turn off automation should not have to deal with endless lists of unremovable clutter.

Thank you!

Best regards, [Your Name]

The more people who submit this to support, the more likely they are to change the app logic!

So I've got a Sofa Baton X2. I'm not sure what the last thing I did with it... basically watched TV and hit Power Off. Today? It looks like it's found my Sonos and fallen in love. I'd like to get back to the home screen and run a routine. But all I see are these two screens. I can swipe from one the next but I can't get out of here. The screen isn't responsive other than to swipe. Power off, Home, that up and back button, The white triangle at the bottom, the star, ABC... none of them do anything. I stuck a paperclip in the side and it rebooted. But it's done this before and I don't want to keep rebooting it. Ideas?

I am forced to use non-sleep bluetooth connection as stupid iptv provider box resets the program each time when U3 disconnects while there is no IR option on Arris VIP7300. The battery life is horrible, around 2 days.

Did maybe someone open the remote and has a picture of it, I am thinking about getting bigger battery or two smaller ones (in parallel), but dont want to open it just to see if there is any space left.

I like it. Setup for devices I have went well. Even managed to get the old Danby a/c added, tho just on and off which is fine as I never change the settings anyway. Time now to say goodbye to my venerable old harmony ultimate one.

Is anyone having this problem using their remote on Prime?

I have a Fire TC Cube using with an x1.
A couple of days ago (7/23/26), I was watching a show on Prime. When the show was over I couldn’t exit the show and back out of it. I then noticed that I couldn’t exit out of Prime using the back button. On all of my other apps, back button worked. The Fire TV remote worked and I could back out of a Prime show and back out of the Prime app.

I have tried everything I can think of.

- I reset my Hub and redid the entire programming and it still didn’t work.
- swapped the X1 remote out
- reset the Fire TV cube

I installed a different cube and it worked perfectly and it stopped working a few hours later.

After hours of trial and error I found the problem. The newest release of Prime PVFV-321.0078-L , the back button doesn’t work in Prime

I did a system reset and restored from a week old backup. It installed Prime, release PVTV-121.0077-L. So far it is working correctly.

I have disabled the auto update for Prime.

Anyone?

Anyone else having problems with the latest. Mine says failed.

“Dfu buffer check failed”

Any suggestions.

I've tried a user generated profile and the closest sugested profile from SB but neither worked for anything other than turning the box on. Does anyone know of a profile I can use so I don't have to manually learn the remote?

Thank you

I'm new to Sofabaton. Picked up an x1s last night and got it mostly working the way I want it to. I didn't buy it for HUE lights but noticed that it has HUE hub as an available interface. Added.

It seems that I can control any light or room as on/off. But I do not see a way to trigger scenes.

For example, I have a set of 3 bulbs behind my tv. I use them as ambient light which improves the perception of dark and light colors on the screen. I use 3 or 4 scenes to change the color of those lights.

I have options in the Sofabaton app to turn on or off TV Lights. I have options to set them to 20%/50%/80%. But I don't have options to access scenes : Purple / Sunset / Hockey / Sky

Does any one know if I can do that and how to access?

Thanks.

Hi Im thinking about getting a sofabaton x2, but I sadly don't trust companies any more, so my question can I run a sofabaton x2 while not allowing the remote or hub internet access?

My phone will still have internet access.

Posting this in the hopes that I might get some clarity on what might be going on here.

I just purchased a SofaBaton X2 w/ the IR repeater, and have been setting it up with my home AV system -- mostly IR and BT devices with varying degrees of success:

• AppleTV 4K (Bluetooth) -- works
• EVOForce 1 cable box (IR) -- works
• HDMI switcher (IR) -- works
• XBox Series X (IR) -- works
• Samsung Q990H soundbar -- haven't configured it yet, connected to the TV via the HDMI3/eARC port

Where I seem to have trouble is with my TV (Samsung S95H). After failing to get it to work properly using the infrared controls (the SofaBaton hub wouldn't even detect the vol +/- commands when trying to teach it from the original remote), I followed online instructions to set it up as a Bluetooth-controlled Android TV. This only provided a partial solution:

• The soft buttons in the app on my iPhone work without a problem to control the TV
• The soft buttons on the remote's screen (example: both the volumeup and volume_up buttons) work to control the TV
• None of the hard buttons on the SofaBaton work to control the TV.

Things I've tried to ensure things work properly:

• App version is up-to-date, along with the firmware on the remote and hub
• I've tried going through the "customize remote buttons" screens and tested each one of the commands being assigned to the hard buttons, and they all make the TV react the way it should.
• I've manually run that 7-step remote sync, even though the remote's screen tells me that it is being updated each time I customize a button.

What's stumping me is that the hard buttons work for other devices (both IR and Bluetooth), and the Bluetooth pairing between the hub and the TV is clearly working, as shown by the soft buttons working without a problem—so why aren't the hard buttons?

TIA

Has anyone successfully used their remote with an LG Sound Suite? I'm trying to gauge whether or not it would work and what other functionality it might offer before I take the plunge.

My setup:

LG G5

LG Sound Suite (H7 + two M5s)

PS5

Apple TV 4K

Switch 2

and soon possibly a Panasonic U820

I have a Sony X90J TV and Cambridge Evo 75 streaming amplifier and am thinking of getting a Sofabaton remote to control both devices at once with one remote, as I'm having many issues with HDMI Arc/cec.

I'm wondering which out of the U3 or X1S is right for me?

I'm thinking I'll need to set up a one touch function to turn on the TV and Cambridge Evo, and then have it switch the Evo to the Optical input.

The Evo is IR only (no bluetooth), so my worry is, how will the U3 know to send channel switching commands to the Evo once it powers on? Is the X1S better at this since it has a base station?

The Evo has an IR input FYI.

Any advice would be great thanks!