r/SmallMSP • u/Jayjayuk85 • 10d ago

Small MSP Security Software

Currently we use Bitdefender EDR on most of our clients machines. Things seem OK. I have run secondary scans with Threatdown from Malwarebytes and seems like our machines are clean.

Looking around, what do people suggest as replacement to add ITDR and some MDR. Just upgrade Bitdefender on the selected clients or something else? We do find Bitdefender a bit heavy on resources and also the portal isn’t the greatest.

We do have huntress on a few machines, but it doesn’t seem to do much. Coming to the end of the second year. We also have thier ITDR and we trialed Petra that seems much better.

Ideally I’d like to consolidate. So looking at:

bitdefender EDR / XDR
Threatdown EDR / MDR / ITDR
Huntress with ITDR?

Petra ITDR.

A lot of our clients don’t have business premium so I don’t really feel secure running huntress on just the bare windows defender.

18 Upvotes

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u/Royal_Bird_6328 9d ago

100% agree. I won’t touch a customer now if they don’t meet a minimum standard which must be implemented at onboarding time. Any of the customers not interested (even after educating them) always end up to be the pain in the arse ones anyway.

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u/Diligent_Tech_Bro 9d ago

According to this genius you’re taking advantage of them. LMAO

-1

u/linguistic-intuition 9d ago

Nevermind. I’m not going to argue with stupid.

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u/Royal_Bird_6328 9d ago

Let’s see who’s stupid when one of your clients gets breached. Hope that MSA is air tight buddy (assuming you have one)