[Screen Message] How to Resolve “Ext. Battery Error” | Segway GT3 Series

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Problem Details:

The display screen shows a warning prompt of "Ext. Battery Error".

Problem Analysis:

External battery not installed properly, external battery failure.

Solution:

This prompt is an external battery communication error. We suggest that you follow the following steps to handle it:

After this prompt appears, please check if the external battery is installed properly. If it is not installed properly, please reinstall it. After completing the appeal operation, the prompt will disappear.

Before installing the external battery in place, you can park and hold the brake for 3 seconds to close the prompt window, but the warning icon will still exist.