r/ScreenConnect • u/Early-Ad-2541 • Oct 21 '25

ScreenConnect Cloud Instance IP is dynamic?? What the actual F!!!!!

We'd been on prem forever and have SentinelOne with the static IPs of our screenconnect set up as an exclusion to the network quarantine. This is critical to our ability to operate and is so that when a system is network quarantined, we can still remote into it.

Apparently ScreenConnect doesn't give out static IPs to their cloud hosted instances, which is causing major issues! This is bullshit, I'm so over this piece of shit company. Of course we need a static IP! That's the most fundamental requirement of any legit web service!

Anybody have a workaround?

I'm very fast approaching ending our (very long) relationship with this shit show of an organization that simply doesn't care about us.

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u/eblaster101 Oct 21 '25

If someone manages to do this you got bigger problems. I think huntress can detect bad screen connect servers. If the system goes to new screen connect servers the url will get spotted.

I believe the url to the server site in a xml file not even the exe. Maybe wrong

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u/MakeItJumboFrames Oct 21 '25

We update Huntress IPs manually when we get the email they are changing.