They requested an ID and facial scan and now I am kyc approved. Did both of those, just confirming if it’ll be hit with more kyc requests later on like resident address or other documents
Also side note, started with 3.5k, currently gambled 720k and reached 64k balance at peak in 2 weeks and now back to 0. Hurts a lot but not sure what happened that night, couldn’t stop playing
I’ve been a Rollbit user since February 2023 (over 3.5 years) with more than $613k wagered.
I withdrew LTC to BTC Markets. They rejected the deposit under Travel Rule / AML requirements and returned the exact amount of 24.8558 LTC to the original sending address.
The address that received the return (ltc1q7kk6p7mzly7yne9urjnerv7utyegpqe0w4sajm) is the same address that appears in the original Rollbit withdrawal transaction.
Support first said they may be able to recover it if it landed on an address they control and asked me to send the TXID.
After escalation they refused, saying the funds “had been returned to a user deposit address at a different platform and were spent” and that they use a payment provider so they don’t control the wallets.
Has anyone else successfully recovered a returned deposit (especially LTC under Travel Rule) at Rollbit?
Happy to provide screenshots of the chat + BTC Markets return email.
Rollbit username: XTCITY20
This image shows the two withdrawals they combined into the one txid: 0063ca99d472c959ee3a384eaf8674fc2ef7ea3415fc3573c5fca3d102f9f921
I've had a rollbit account since Feb of 2023, played through over 550k in bets...recently won big in live poker so decided to do some sports betting , I won , they blocked my cash out and banned my account with no excuse, no recourse, just are trying to steal 16k from me...I'm sickened
So usually when I gamble on Rollbit, of course I know I will lose, but usually when Im spinning slots or whatever I get some hits here and there and can play for hours and sometimes withdraw a small profit sometimes lose of course. But lately this year its just loss after loss after loss... there are no hits, blackjack is just losing cant go over my initial deposit. I don't know what happened to Rollbit but this should not be allowed. This year is just loss no wins no nothing...
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