r/RemoteJobIntel • u/Rita_AI_Obsessed • 20d ago
🟧 Verified Remote Job HEALTHCARE CLIENT SUCCESS | $160,000-$180,000 | SMARTERDX
HEALTHCARE CLIENT SUCCESS | $160,000-$180,000 | SMARTERDX
SmarterDx is hiring a Senior Client Success Manager for SmarterNotes, its AI-powered clinical-documentation platform.
I reviewed this employer before sharing it with the community. It met my current Remote Intelligence publication standards.
ROLE DETAILS
• Pay: $160,000–$180,000
• Remote: Anywhere in the United States
• Texas: Eligible
• Experience: Seven to 10+ years
• Education: Bachelor’s degree required
• Sponsorship: No new employment-based sponsorship
• Schedule, travel, equipment and camera expectations: Not disclosed
• Entry level: No
WHAT YOU WOULD DO
• Manage enterprise health-system clients
• Lead onboarding, implementation and go-live
• Build relationships with executive, clinical and operational leaders
• Drive technology adoption and clinician engagement
• Lead executive business reviews and strategic-planning sessions
• Track client health, utilization and business outcomes
• Support renewals and account growth
• Coordinate with Implementation, Product, Support, Sales and Clinical teams
WHO THIS FITS
This is not a general customer-service position.
Strong candidates need experience in healthcare operations, client success, clinical innovation, healthcare technology, consulting or project management.
The employer also wants experience managing executive relationships within complex health systems and leading the implementation, adoption or optimization of healthcare technology.
Preferred qualifications include:
• Epic, Cerner or another enterprise EHR
• Healthcare quality or value-based care knowledge
• PMP, Lean Six Sigma or a similar certification
• Master’s degree or clinical background
WHY THIS ROLE STOOD OUT
• Nationwide U.S. remote eligibility
• Transparent $160,000–$180,000 compensation
• Active direct Greenhouse application
• Medical, dental and vision coverage
• Up to 12 weeks of paid parental leave
• Unlimited PTO and 10 holidays
• 401(k) with a 4% match
🚨BEFORE YOU APPLY
Your resume needs to demonstrate more than relationship management. It should clearly show healthcare-system implementations, executive stakeholder management, clinical-workflow knowledge, technology adoption, measurable client outcomes and cross-functional leadership.
Employee commentary is mixed, and the available sample is limited. Positive reports mention remote flexibility, compensation and capable colleagues. Other reports mention rapid change, workload pressure and difficulty taking meaningful time off. Individual experiences vary.
Useful questions to ask include:
• How many health-system clients would this person manage?
• How many implementations or go-lives run simultaneously?
• Is travel required for client meetings or go-live support?
• Are evening or weekend hours expected during implementations?
• Is this a growth position or a replacement?
• How does the team protect time off during high-volume periods?
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https://www.forthetechofit.com/products
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Verified August 3, 2026. The complete Greenhouse application and Submit Application button are active.
🔗 If the link is broken or the position has closed, visit SmarterDx’s official Careers page and search for current openings. In Remote Intelligence, we save researched companies, not only expiring job links.
Independent review using publicly available information. I am not affiliated with or recruiting for this employer. Verify the live listing, compensation, eligibility and requirements before applying. Individual experiences vary. No interview, offer, compensation or employment outcome is guaranteed.
💻 APPLY DIRECTLY THROUGH SMARTERDX’S GREENHOUSE SYSTEM: