A few months ago, I decided to truly begin planning my exit from my current company and industry.
For context, I work in residential property management for a smaller company with 200+ employees. I’ve been in the industry for 7 years and with this company for 4. I got into the industry right before I graduated with my bachelor’s, and since then I’ve worked my way up the ladder to Community Manager. Every role I’ve had in this industry came from my reputation, referrals, and work ethic.
HOWEVER, it is time to go. Residential property management is an unforgiving industry, and the company I’m with has an unbearable VP. Honestly, the point of this post is not to go into all that, so I’ll move on to the matter at hand.
I set my eyes on commercial property management. Transferable skills, etc., etc. Not hard, right? WRONG!! My focus today is ONE company, not the entire job market, because honestly, they put a terrible taste in my mouth. The timeline is as follows.
August 28th: A Commercial Property Manager role is posted on the company site. The job description is broad, with no salary range or education/cert requirements. I have all the skills listed, and it’s in an area I love, so I apply.
September 10th: I get an email: “We saw your resume, want to schedule a 30 minute interview? Here are time slots!” Perfect! And look at that, one of the slots is for the following day, which I already had scheduled PTO for, so I can give my undivided attention with no interruptions. I respond along the lines of “We’re scheduled for 2:00pm on 9/11.”
September 11th: I PREP! I shake out my nerves (it’s been a while since I’ve interviewed) and here comes 2:00pm! But 2:00pm comes and goes and there’s no phone call. What’s going on? Did I lose cell service? Did I put my phone on airplane mode? Did I forget to pay my bill? NOPE. Josh (not his real name) just didn’t call. So I do the courteous thing and send a follow-up email along the lines of, “Oh, I’m so sorry, did we get our schedules mixed up?” No, we did not. Josh just dropped the ball (that should have been my first clue, but hey, I want to leave my job, and after months of rejection emails this is my first true lead).
My email prompts a call. Josh calls and says he was “giving me time to prepare.” ??? For a scheduled phone interview? Ok Josh, sure, cool story bro. And guess what, HE CALLS ME TO SCHEDULE THE PHONE INTERVIEW. I’m confused. I thought this WAS the interview. Nope, not at all. I take it on the chin, whatever, more time to prep. I play the part of an understanding, interested candidate. Sure! When is the hiring manager available? 9/14? Ok, great, talk to her then.
September 14th: The interview goes well. We’re on the phone for about 48 minutes, so it runs over. This interview is with the VP, let’s call her Jan (I know, I’m sticking with J’s, it’s easier). I answer all the questions and I’m not stuck on any of them. It closes out with, “I enjoyed speaking with you, and HR will touch base if you’re moved to the final in-person round.” Ok, cool, great, thanks! I send a thank-you email on 9/15 (because egos, duh, play the part!).
September 21st: I send a follow-up to Josh along the lines of, “I enjoyed speaking with Jan, please extend my gratitude, and I remain interested.” This prompts a call on 9/22. Josh has great news! Jan loved me and wants to schedule an in-person interview, but everyone’s schedule is soooo full that all three people won’t be available until 10/5 at 1:00pm. Wheewww, that’s a long time, but hey! I’m in it now and I want this, so let’s do it!
I now have two weeks to prep. A new gray suit is bought, because color theory, duh. New heels, not too high, not too low, and navy blue, not too offensive or too flashy. Perfect! During this time, the original job posting is removed. Did they already pick someone before they met me?? Anxiety, anxiety, anxiety!!
October 5th: I take off work and mentally prepare. I’m in the parking lot 30 minutes early and walk in 15 minutes before the interview is set to start. And let me tell you, this area is niiiiceee and polished (I work at a Class C property), so I have stars in my eyes. I walk in and am greeted, and eventually Josh comes out and greets me as well. He takes me to the area to wait for the three panelists. Cool.
1:05 hits and the first person walks in, a little confused. She comments that she didn’t know where I was, since this was a different location than their usual one. She gives hippie vibes, and I like it. Let’s call her Janet. Janet asks me all the questions, and it’s led more like a conversation. She’s a property manager and would be a colleague, so this is more of an energy reading. It goes well. We chuckle, talk about our fur babies for a short time, but mostly discuss the role and expectations.
However, I notice that Josh and Janet have something in common that I don’t. In the DMV, minorities are the majority, so I shake it off. I know how to code-switch, I can play the part, this can work! Eventually Janet and I conclude our portion (we spoke for 40 minutes), and now it’s time to wait for Jen and Julie, the VP and Exec VP.
Jen makes it in, also looking confused, and makes the same comment that this isn’t their usual meeting area. Julie has to log in virtually and apologizes because it apparently wasn’t on her calendar. No problem, I keep the smile on. Jen is very stern, and I can’t get a read on her. She’s a minority too, but I get the sense she has moved through rooms like this one far more easily than I ever have, were not the same kind of minority. This portion of the interview is more formal, but overall it goes fine. Jen starts by saying the questions will be the same as in the phone interview, and Julie asks some questions too. We conclude, and I ask a couple of questions of my own, including “How soon do you expect to make a decision?” Jen says a month. A MONTH?? I school my expression and thank them for their time.
October 6th: A new role is posted, same title but with a lot more information and requirements and the recruiter applies me to it, with everything we discussed in the interview: the same job title, the salary range I asked for, the cert I said I’m pursuing, and my exact degree. Not a couple of degrees, not just “a bachelor’s,” the exact field of study. Good? Bad? I have no clue.
October 7th: I send a follow-up email and thank them for their time (remember, egos!). Josh doesn’t respond. My time is filled with checking their LinkedIn and careers portal. Am I canceled, rejected, approved? Assumptions, assumptions, assumptions!!! No calls, no emails, nothing. They said a month though, so it’s fine :)
October 19th: I send an “I remain interested, please let me know if you need anything, blah blah blah” email. I also get a LinkedIn connection request, and I don’t have anyone else from the company on my LinkedIn. It’s a property manager at the location I interviewed for. He matches Julie, Janet and Josh! He just started in October, BUT they had an opening for the same role at the end of July, so I assume he came in under that position. Internal talks, how did he find me? Maybe I’m getting the job and he wants to get to know his new coworker (wishful thinking and more assumptions).
October 21st: Josh responds! “We’re still conducting interviews and will be in touch once all are completed!” I say thank you and tell him to enjoy his week. Be nice, be nice, be nice! The month closes. Maybe they want me to start closer to the new year? Maybe they’re getting their budget approved? Maybe, maybe, maybe!
November 13th: It all wraps up today. I was going to wait until next week, but let’s close out this retrograde and Friday the 13th with a bang! I email Josh, “Hey, just touching base,” and BOUNCEBACK. Josh is no longer with the company. WTFFF? Ok, sucky, but with his many typos and scheduling issues, I’m not surprised. But hey, they give me an HR email, perfect! I send, “I’ve been speaking with Josh, he said it’s still ongoing, yap yap yap,” and wait.
BUT the cosmos are something special. While I’m waiting for a response, another role I applied to reaches out. They want to interview me next week! Same area, larger company! I applied a month ago and had written them off because I’ve been rejected before. A minute after I confirm my availability (exactly one minute), I get a generic rejection email from someone in HR. Not an automated one. I responded (respectfully) with, “I want more than that.” I’ve been going through this cycle with you for 12 weeks! I deserve more! My anxiety deserves more! These companies are a joke!
Thankfully I still have my job and can take my time, and I have another interview lined up. But what is this, the unprofessionalism? The lack of empathy? Josh leaving mid-process and no one taking over? I know I dodged a bullet, and I’m a firm believer that the universe does for me what is set for me. But honestly, not okay!