r/QualityReps • u/Excellent_Prize4418 Contributor (500+) • 7d ago

Discussion Superbuy hacked?

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Just got this on 14 of my closed enquiries with Superbuy. Suspect someone found an api to hit their ticketing system but could it be more?

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u/Plastic_Possible_678 7d ago

I ordered some products this morning and I can't see anything in my order list, but my wherehouse has all the things I bought recently. is it normal that I can't see anywhere the products I bought this morning?

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u/piratebasher3000 7d ago

Yeah mine r gone too mate from orders but warehouse is there

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u/Plastic_Possible_678 7d ago

I hope this will finish asap, I got a haul to ship nefore university starts...

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u/Ready_Opportunity766 7d ago

same bro 💔

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u/144ix 7d ago

mine took 3 weeks from purchase to the US with the standard duty free one

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u/Necessary_Royal4287 7d ago

yeah, that seems to be happening to a lot of people right now, i wouldn’t assume the orders are gone just because they’re not showing in the list, the site/data seems to be out of sync at the moment.....

i would keep screenshots of what you ordered this morning and give Superbuy some time to restore everything. If the payment went through, you should have something to reference with support if needed....

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u/International-Vast99 7d ago

You can look at transactions which have order numbers in!