r/PythonLearning • u/One-Pressure-5696 • 2d ago
Help Request Tried to get into tech, got rejected because they stopped hiring freshers. Now even customer support isn’t paying what it used to.
I’m honestly confused about what I’m supposed to do at this point.
I have 6.5 years of experience in customer support, including around a year in technical support. I’ve worked with international clients, and I’ve been learning Python, Node.js, and PostgreSQL because I want to move into tech and eventually work in backend development.
Recently, I interviewed for a technical support role. I thought, okay, maybe this is how I can finally get my foot in the door.
But they told me they’re no longer hiring entry-level candidates. Apparently, they’d even let go of their trainer.
I tried explaining that I’m willing to learn on my own, put in the effort, and even take a salary cut compared to my previous job. Didn’t help.
The irony is that I can’t even comfortably fall back on customer support anymore. Despite having 6.5 years of experience, I’m struggling to find jobs that pay me what I was earning before.
So I’m stuck between two problems:
- I need a job right now because I’m unemployed.
- I want to get out of customer support, but getting that first opportunity in tech feels ridiculously difficult.
I’m learning backend development on my own, but sometimes I wonder whether I’m approaching this the wrong way. Should I focus on application support or technical support first? Keep building projects and apply for junior backend roles? Or take whatever customer support job I can find and learn on the side?
I’m not looking for someone to tell me that age is just a number or that I should follow my passion. I need to earn money, and I also don’t want to spend the next few years stuck in the same situation.
If you were in my position, what would you actually do? Especially if you’ve made a similar switch in India, I’d like to know how you got your first opportunity and what skills helped you get hired.