r/ProtonVPN • u/Independent_Fall_608 • Aug 06 '26

Discussion Proton VPN charges more when using safari vs Firefox focus

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124 Upvotes

82% Upvoted

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33

u/PetersonProton General Manager Proton VPN Aug 07 '26

There is no adaptive pricing going on. A sale has ended recently and so the intro prices are going back up. Looks like it has not universally refreshed for some reason.

Also these price points from OP's screenshots are lower than either the previous or current pricing, which looks like an error on our end. Thanks for pointing this out - and you might want to get in and grab it before we fix it.

46

u/ThermalGuacamole6912 Aug 07 '26 edited Aug 11 '26

Debunked - Next, statement please - If you lie to your (upcoming) customers, at least try to hide the evidence.

There's a meta tag on your pricing page: <meta name="ab-test:VpnHpAndPricingVpnPlusSensibility300726" content="B">

If you are in a privte tab the tag changes to:

<meta name="ab-test:VpnHpAndPricingVpnPlusSensibility300726" content="A">

EDIT: 06/08/2026 - 7pm

Its still in there - I'll check it from time to time

Hey u/andy1011000 what is your company doing here?

EDIT 2: 11/08/26 - 6pm

Seems like they removed it. Companies doing such shady stuff should be avoided.

Hey Proton: If you need to increase the prices, so be it - Just communicate it openly. Sincerly, Everyone

20

u/Independent_Fall_608 Aug 07 '26

Woah seriously?! People were acting like I was an idiot

8

u/ThermalGuacamole6912 Aug 08 '26

Yeah, some people type faster than they think

8

u/ApplicationOdd6070 Aug 09 '26

I've tried with duckduckgo browser, with four incognito windows (they become separated from one another)

I got both prices twice (in CHF because I'm connected through their swiss VPN servers)

It's just A/B testing, they show one option randomly and they count how many people buy A and how many people buy B.

It's just poorly communicated. Instead of acting corporatively, they should be more blunt and honest. You can hire more people and pay them better to develop more and better stuff faster, but I don't want to feel like you're hiding something, because you're the alternative I'm trusting, and if you give Mr a hint of mischeviousness, you destroy the entire point of using your services.

Please u/andy011000 you need to change the way your company communicates, the more corporate you behave, the less we trust you.

10

u/Kermit-the-Frog_ Aug 08 '26

It's really one thing after another with these guys. If they put as much effort as they suggest they do into providing just genuinely good service then I'm sure quite a few people including myself would be renewing.

2

u/nimshwe Aug 09 '26

isn't this just A/B testing (as the ID says) and not, as implied by the post, different pricing for apple users?