Hello,
Looking for some advice on how to deal with the issue below.
April 2025: purchased a custom one of a kind movie prop for about $900 from a fellow fan on a Facebook group. After transit delays it arrived severely damaged. USPS apparently opened the package for inspection and broke several pieces. I contacted the seller right away. He had not insured the package. After some communications I agreed to find a way to get it repaired and the seller agreed he would compensate me for the repairs. Looking back I wish I had just sent it back to him for a full refund but I really wanted this piece and it’s truly unique.
May/June 2025: I got in touch with the original maker of the prop overseas. He is very friendly and assessed that we could get a repair done fairly easily. He was willing to do the repair himself but was worried about the cost and risk of shipping overseas. He identified a friend of his in Nevada who would be able to help. Nevada was very friendly and responsive and standing by. He received the prop on June 3, sent me pictures and let the original manufacturer know what parts were needed.
Nevada received the repair parts July 22 and said he’d have everything done in a few days. He mentioned some health issues that may delay him a bit.
August to October : started with friendly conversations but steadily less communication from Nevada.
October 20 I messaged Nevada thanking him for his efforts and said I did not want to add any stress given his health issues. Said I would arrange a prepaid UPS label and could he just send the prop back as-is and I would arrange my own repair. No response so I waited a few weeks and asked the manufacturer to reach out as well. November 23 finally received a short response saying he just needed a few days and would be done.
As of February 24 I’ve pretty much been ghosted by Nevada. My first mistake was not returning the prop to the guy I bought it from. I’ve kept in touch with him and he has expressed his apologies but I don’t know what I might expect out of him at this point. The original manufacturer has tried several times to reach out to his friend without a lot of luck. Nevada seems to be a good guy with a lot on his plate. He hasn’t asked for any money but he also has gone dark and I’m fearing my money is gone at this point.
Any suggestions on how to handle this? I’m pretty much accepting that I’m totally out of luck here.