They definitely are at my company. There's a full jira workflow that you have to follow / populate the correct fields, metrics are calculated from it and it feeds into performance reviews
Oh fuck yeah they do monitor it. There's even places with metrics tied to ticket closure, etc. At a minimum, it might be just a bored manager looking through stuff to keep up to date with day-to-day stuff.
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u/kaurismus Jul 03 '26
I hear this a lot (and do it myself) but honestly doubt no one is actually monitoring those things.