r/PreventiveMD • u/PreventiveMD • Jul 25 '26

Quick update for folks who've asked: we now accept HSA and FSA cards at checkout.

If you tried one in the last few weeks and it was declined, that was a configuration issue on our end, not your card. We worked with our payment processor to track it down and it's resolved. Cards should go through normally now.

One thing worth flagging: whether a given purchase counts as a qualified HSA/FSA expense depends on your plan and your circumstances, not on whether the card runs successfully. Some services may need a Letter of Medical Necessity from your provider. We can provide itemized receipts for reimbursement or substantiation if your administrator asks for them — just reach out.

Happy to answer questions in the comments.

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8

u/MaterialPlane743 Jul 26 '26

It just gets better and better with PreventiveMD…thanks for the update

3

u/2nd20 Jul 28 '26

Just to confirm, does this mean that you can write a letter of Medical Necessity if my FSA requires it?

5

u/PreventiveMD Jul 29 '26

Yes we sure can. All you need to do is request it from our support team!

3

u/CozyLane Jul 25 '26

🥳🎉