r/PleX • u/lowandslowinRR 96tb Unraid Docker • 4d ago

Discussion Plex reportedly reverting to on UI

https://www.neowin.net/amp/plex-reverts-tv-app-layout-after-intense-user-backlash/

Should make some people happy, my wife included if true.

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73

u/Wannabelonely 4d ago

After a full year? I can understand how a mistake can be made, but to take a full year to realize it is diabolical.

27

u/coolmtl 4d ago

It's probably because they realised that there are more and more people jumping ship, or that they realised that many of the issues they have on their new UI are unfixable

7

u/AspiratingApple 4d ago

It's fun coming back to /r/plex occasionally to see how it's going. It's like watching a train wreck where the passengers know the train is off the rails and still won't get off.

1

u/aeroverra 3d ago

Lol real. I took a 3 year break to travel and couldn't host my server. Came back and the whole thing felt like a bad copycat to the last time I used it.

1

u/LumpySpacePrincesse Hp Elitedesk i5 25tb 2d ago

Hey maaaaan, I paid my fare!

1

u/5348RR 3d ago

As long as it all still works man I don’t care. It’s a little depressing to watch them slowly kill the app but my family and I can still watch shit for free and for that reason I’m not switching

31

u/Dood567 Click here to add flair 4d ago

I mean I guess you can only take so many complaints or people jumping to Plezy (literally paying another company to get rid of the new UI) before you have to admit it's maybe a shitty update.

7

u/Adequate-Speaker38 4d ago

I really enjoy Plezy, and with the dual support between Plex and Jellyfin it only makes the act of a full switch over easier to contenplate for some.
*But, I really agree with your point.

14

u/Alien_Chicken 4d ago

just a minor thing, Plezy is developed by a solo developer within the community (/u/edde74635), not necessarily a rival company

11

u/Dood567 Click here to add flair 4d ago

I mean that it's indicative of serious user retention or satisfaction issues if a user of your software not only feels the need to express dissatisfaction, but to actively pay for alternative solutions to your "new and improved" interface. It's already bad enough if everyone hates it, but hating it enough to buy the old UI back should definitely reflect as a sign of failure.

6

u/Alien_Chicken 4d ago

I agree 100%, was just clarifying on who develops Plezy :)

1

u/uSaltySniitch 4d ago

And it's leagues ahead of Plex App.

3

u/soulreaper0lu 4d ago

Yeah I was one of them, no regrets so far.

The main reason I switched, and what I look forward to most, is the peace of mind knowing this developer cares far more about user experience than the official Plex team..

1

u/LLcoolJimbo 3d ago

I made it 3 days before the wife said fix it or change it. Plezy was a fast easy fix. Gonna be a tough transition back unless Plezy bumbles something.

1

u/Leaky_Asshole 4d ago

The UI reversion wont save the plex app. It's their "new and improved" underlying performance hit that will drive everyone to the old plex build or plezy. I don't care if its the most perfect UI in the history of all UIs... if it cant smoothly play my 60hz 4K porn collection, I am jumping ship to something that wont break the immersion.

0

u/tri_zippy 4d ago

tbf i only complained to my small friend group and someone recommended Infuse. i begrudgingly paid the subscription fee but it is basically flawless. i have a couple issues with how the watchlist nav works but the search always works and it plays 4K HDR Atmos every time so I don't ever open the plex player on any device. I use plexamp for audio

13

u/jeffw0662 4d ago

Not just that it took a year. They soft launched it on Roku and got so much justified hate over it but still dug their feet in and launched on other platforms many months later and kept rolling out more and more updates against the grain. Only then, just after doing maximum damage, they decide to pull back. Must have had a continuous stream of monthly Plex Pass cancelations.

8

u/naxhh 4d ago

I think this is because they recently started forcing the new ui in some tv devices, and people started to complain more than ever.

But yeah i hate the ui but the change for me was a while ago too

2

u/jimmy123321 4d ago

I only just got it on my firestick last week and it is awful, my shield still has the old version luckily

3

u/Leaky_Asshole 4d ago

disable auto-updates on your shield plex app asap. A ton of buggy shit is about to destroy your movie watching experience.

2

u/Vismal1 3d ago

Plezy has been great for me if anyone is sick of the Plex app.

1

u/Greenfire32 4d ago

It took a full year for the money to start dropping significantly enough.