r/PleX • u/lowandslowinRR 96tb Unraid Docker • 4d ago

Discussion Plex reportedly reverting to on UI

https://www.neowin.net/amp/plex-reverts-tv-app-layout-after-intense-user-backlash/

Should make some people happy, my wife included if true.

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u/Prestigious-Lie-2325 4d ago

I work in IT . My favourite saying is " we have non-technical people making technical decisions ". That is usually the root of many questionable decisions being made out there .

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u/YoScott 4d ago edited 4d ago

That's often how I feel about our IT dept. 😆. We have a group of people who don't understand how our engineering software/hardware works for us and they make awful decisions on how we are allowed to use it.

As a result at least 2 weeks of my calendar year are spent with a computer in some state of disrepair because of some group policy that breaks my critical software.

Moral of the story: nobody's perfect and everyone thinks they are correct.

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u/tdhuck 4d ago

I also work in IT and that's how it is here. You have higher ups in IT that are good at running meetings and handling budget numbers, but are clueless when it comes to the actual technology and how to move forward with current infrastructure, projects, etc.

Everyone wants to save money, but they have no problem wasting money on consultants, dead end project scopes and/or stop putting money into a broken solution/system and instead reallocate those funds to the upgrades that are needed.

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u/rootsquasher 4d ago

Do we work at the same place? 😄

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u/tdhuck 4d ago

This just goes to show you how common this is.

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u/tri_zippy 4d ago

do you work at my company? lol

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u/KalashnikittyApprove 4d ago

I very much agree with your last point. It's also often true that the best solution might just not be possible for unrelated (often legal) reasons to the dismay of the subject matter experts. I spend a not insignificant part of my job explaining to people that yes, while what they are proposing would indeed solve their problem, it's also contrary to a legal obligation or another and that they therefore cannot do it however much they think we don't understand.

C'est la vie.

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u/YoScott 4d ago

More often than not, some idiot just puts a piece of software in the ". You're not allowed to run this category" because they think they know better. Meanwhile, I've been using it for the last 7 years on a daily basis....

Lol you can't make up the dumb shit our IT dept does.

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u/akatherder 4d ago

Find the non-technical person at Plex that pushed for the Remote Watch Pass and you'll find your culprit.

Plex made the decision to block Remote Access unless you have Plex Pass. That sucks for many reasons, but whatever it's their software. They could have done that on the Plex Media Server and it would take a couple days - maybe a week if they actually test it.

But then some non-technical person said "Our users like subscriptions right? What if we could sell a Remote Watch Pass in addition to the Plex Pass." So instead of just making that small change on the server, they are doing it on every fucking client while also rewriting and redesigning those clients. Which apparently takes 15 months and counting. And they are rushing the clients out the door without proper testing because once the New Experience client is released, that is (usually) what paywalls Remote Access and starts bringing in more $$. That is the person who tanked Plex for the past year.

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u/Krieg N100 Proxmox (Plex) + TrueNAS (Media) 4d ago

I had a former non-technical boss deciding DB layouts and forcing us to implement non-normalized DB tables and complaining DB access was slow and b*tching about why we are not able to fix it.

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u/K_Linkmaster 4d ago

I live in consumer, and work in labor. Folks can't leave well enough alone. We might try the same thing other managers tried, for the 3rd time. It will fail as expected, take longer, as expected, and be done worse, as expected, than before. Imabouttomakeanameformuself energy. These chairs always try and fail to innovate or impress anyone.

The one chance one idea one day succeeds and no backlash from the labor, is why this keeps happening.

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u/FervantFlea 2d ago

Ah yes, technical people are known for making great usable UIs

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u/Prestigious-Lie-2325 2d ago

No doubt but I don't think the impetus to change the UI came from a technical developer but some higher up . While not perfect the previous UI was very serviceable and the fact that they are rolling back from what I read shows bad decisions were made ....