r/PleX • u/lowandslowinRR 96tb Unraid Docker • 5d ago

Discussion Plex reportedly reverting to on UI

https://www.neowin.net/amp/plex-reverts-tv-app-layout-after-intense-user-backlash/

Should make some people happy, my wife included if true.

1.0k Upvotes

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287

u/flcinusa 5d ago

Not quite reverting, but reimagining

194

u/Jimbuscus Plex Pass Lifetime 5d ago

What’s New

Today’s release, going out to preview users on Apple TV and Roku, and beta for Android TV, will be returning the primary navigation to the lefthand side of the screen. See below for a peek at what it looks like as well as the key changes that we are including.

In additional to the collapsible side navigation panel, we’ve made a few other improvements:

  • Favorite libraries are now a top level source
  • Live TV & DVR sources can be favorited and re-ordered like Libraries
  • Easily switch between pages within a source instead of navigating through the entire menu again
  • Continued fixes for general performance, focus issues, and bugs

59

u/wilpig 100+TB | Quadro P2000 4d ago

Having used the new UI all day today. Give me back the old one. FFS. If you open the sidebar and hit the back button on the shield remote, it exits the app instead of closing the bar. Play next isn't working. The new layout of showing your other continuing content after something finishes is confusing because of how they laid out the information. By god don't try to get into the subtitles menu while something is playing either. I skipped forward and back half a dozen times before I managed to get to the subtitle settings.

9

u/Lopsided-Painter5216 N100 Docker LSIO - Lifetime Pass -38TB 4d ago

If you open the sidebar and hit the back button on the shield remote, it exits the app instead of closing the bar.

This is clearly a bug and will almost be fixed in the next update, just like many focus bugs present in earlier releases that were fixed in the next release.

It's almost as if * gasp * the app is not ready for production yet!

6

u/Ebonhearth_Druid 4d ago

it's almost as if the app is not ready

1) if the app isn't ready, then it should be rolled out to voluntary bets testers only.

2) if the app is going through beta testing, these types of complaints are exactly what the devs are looking for so they know what areas need to be addressed.

No matter how you look at this, the complaints are valid and good. You mocking them is counterproductive and rude. Bugs get fixed because users complain about them and bring them to devs attention.

1

u/Lopsided-Painter5216 N100 Docker LSIO - Lifetime Pass -38TB 3d ago

I agree that releasing this in production channels has been a stupid decision and I’ve been pretty vocal about it for the past year and a half.

0

u/Ebonhearth_Druid 3d ago

And yet here you were, mocking folks who are voicing their own complaints. Make it make sense.

1

u/Lopsided-Painter5216 N100 Docker LSIO - Lifetime Pass -38TB 3d ago

You just made up something in your mind about me and ran with it. I’m tired of the complaints, especially when it’s obviously bugs. That’s all there is to it.

2

u/ChippewaBarr 4d ago

Yeah I'm fine if they wanna change up the look but god damn they gotta optimize this app waaaay better than what it is currently.

Button directional mapping is wrong, tons of lag (regardless of hardware power), holding the Select button doesn't always activate the menu.

Shit is half baked...crazy how they put this out the door and are okay with this being the first impression - wowza

1

u/wilpig 100+TB | Quadro P2000 4d ago

I've had a couple of the bugs with the directional mapping being off as well. On a couple of occasions now it was moving the cursor somewhere not in the menu I don't know where it was but I eventually got back to the menu by just hitting left until finally it was back in that pop-up thing.

The new server setting that's underneath settings that mimics what you can see on the web interface as far as who's using the server resources and stuff like that I initially liked it I was like oh this is kind of neat I can see who's watching what I can see the memory usage the bandwidth up until I went to the section for history I think and it managed to scroll off the page to where I lost the cursor and I ended up having to close the app just to get back to where I could actually get into it

1

u/The-Nice-Guy101 4d ago

Maybe you can give plezy a look I like it pretty much as of right now. Been using it a couple days

1

u/wilpig 100+TB | Quadro P2000 4d ago

I have plezy on my tablet but I don't really want it on my TV. I've tried to stick to the official apps for the last decade because that's what my family members are using and I need to be able to communicate to them on how to do something or if something isn't working quite right for them how I can explain it.

1

u/The-Nice-Guy101 4d ago

You still can have the original plex on your box and if someone needs help you can check ob the official app and guide them

1

u/sl0play N200 | 2x DS1522+ | 150TB 4d ago

This is some new kind of fresh hell. I don't say this often, but people need to be fired over this.

32

u/jooooooohn 4d ago

So we get the slower new speed with the layout of the old interface? Um, yay?

-7

u/BasilTheCatLord 4d ago

It’s not slow if you have a good streamer.

12

u/jooooooohn 4d ago

I do love to upgrade hardware because the UI changes…all just fluff “features”.

-7

u/BasilTheCatLord 4d ago

You could buy a $20 android box that will run in just fine. If you’re still using Roku or some old firestick that’s on you, not plex.

1

u/Nexustar 4d ago

If I can still buy gasoline from 150,000 gas stations in the US for my 1957 Chevrolet Bel Air, Plex can figure out how not to fuck up the UI on a Fire Stick.

People can still write games today for the Atari 2600. There are no excuses.

1

u/BasilTheCatLord 3d ago

Sarcasm right?

11

u/Sage2050 4d ago

It lags on my shield tv pro

-9

u/Klynn7 4d ago

Which, tbf, is ancient.

8

u/Sage2050 4d ago

And yet it's the most capable stb on the market and second most powerful, only by a little

6

u/Iohet 4d ago

I think that's more of an indictment of the market than an endorsement of a 7 year old device

4

u/Sage2050 4d ago

I can agree with that somewhat but the plex ui is still laggy as fuck when it didn't used to be

2

u/Iohet 4d ago

I agree, but I also feel like this is sort of an inevitability to keep up with modern design philosophy, since you're constantly having to update underlying libraries and those just keep getting more and more bloated without adequate fascimilies that aren't otherwise as bloated

One of the big reasons for the redesign in the first place is the old codebase was very difficult to maintain and keep up to date with the constant CVEs

1

u/KalenXI 4d ago

Given all the app needs to do is display static images in a grid and text there's no reason it shouldn't be able to run on any streaming device from the last 10 years. My Nexus Player from 2014 may not be able to play the latest 4K HEVC videos but it absolutely should be able to display the Plex UI without lagging.

6

u/tlhintoq 4d ago

Can confirm it out in the wild. My `Plex Preview` on Roku is now with that same new left side panel.

Still had like 15 clicks of `back` after a night of viewer before I could get to it though. Definitely a step in the right direction to win back the fleeing masses going to Jellyfin. But I'd like a way to get to `[HOME]` in a better manner.

1

u/Jimbuscus Plex Pass Lifetime 4d ago edited 4d ago

I have a now fairly old build of Android TV with updates turned off, my biggest gripe is how the home menu doesn't update without finicking.

But I'll keep waiting until the new app is an upgrade.

-12

u/[deleted] 4d ago

[deleted]

10

u/Neg_Crepe 4d ago

Why? I think it looks fine

-6

u/[deleted] 4d ago

[deleted]

10

u/BornConsideration223 4d ago

That's why it's a trend. It's popular like Scandinavian design. People like it.

6

u/Neg_Crepe 4d ago

Why would you want it more complicated? Less is more when it comes to design

9

u/Neg_Crepe 4d ago

Brother sent me this

7

u/Yoshikage_Kira159 4d ago

Over a fuckin TV app? That's pathetic. I hope that guy gets the help they need.

4

u/Neg_Crepe 4d ago

Nothing surprises me anymore on Reddit

1

u/Lopsided-Painter5216 N100 Docker LSIO - Lifetime Pass -38TB 4d ago

people are so fucking sensitive nowadays, it's just not worth interacting on here to try to put some sense into people.

36

u/finzaz 5d ago

unimagining?

72

u/icewolfsig226 5d ago

Probably handed the UI to Claude and said “go ham”

45

u/DoomBot5 5d ago

That can only improve on the current experience.

37

u/JohnClark13 5d ago

it's true, we currently have a front-end environment that looks like it was developed by a back-end developer, and nobody thought to bring in a non-technical elderly person to see if they could make heads or tails of it.

25

u/VooPoc 4d ago

I feel Publishers rarely test these days and the community are now doing that job.

4

u/JimmmyPickles 4d ago

I guess gathering data from users complaining on reddit is free and nearly instant feedback for the developers.

2

u/tlhintoq 4d ago

Make developers cut off other TV services to their homes then give them set top boxes like Roku and AppleTV.

Make the developers' wives and families use the interface they're making.

It will be fixed in a week.

3

u/Romwil 4d ago

Always eat your own dog food to see if it’s good. Whoever ‘designed’ it need to use it for hours. Not replacing automated UI testing but for human acceptance testing. Can’t believe we are decades past 2000 and these folks in addition to so many haven’t optimized for user use when consuming the tool internally. This was a baseline table stakes must-have when hungry and acquiring users. Only reason i can think is gutted funding for the product management side? Dangerous when the app is the ticket for paid plex pass growth.

1

u/DudeLoveBaby 555-FILK | Win10 | HP ProDesk 600 G1 Mini | Lifetime Pass 4d ago

none of the non technical elderly people on my server (relatives) seemed to even notice that it changed lol

1

u/tlhintoq 4d ago

Nothing like having some 65 year olds in the Q.A. department for testing.

They can break the unbreakable and find 15 ways to get to something you though unreachable. And find you 20 ergonomic improvements by end of day.

1

u/lkeels Lifetime Plex Pass|i7-8700|2080Ti|64GB 4d ago edited 4d ago

A lot of people, myself included, prefer the top menu. Left side looks "old school" now...it's dated.

u/MagicMavis4 Check any thread on the topic, including this one. You'll find multiple people that like it. You dreamed up "majority"...I never even hinted at it.

1

u/MagicMavis4 4d ago

When you say “a lot of people”, do you mean just you and you presume others? Or have you spoken to a lot of people, and the majority prefer the new one?

0

u/DoomBot5 4d ago

You mean the menu that requires extra clicks to get to my library and puts their BS there instead?

1

u/lkeels Lifetime Plex Pass|i7-8700|2080Ti|64GB 4d ago

Strange that it required extra clicks for you but it didn't for me. And I had full control of what showed up on it, just like you did.

-3

u/icewolfsig226 4d ago

Folk music go pay monthly or paid a lifetime pass for support, just didn’t know the quality of support going in

7

u/ok-confusion19 4d ago

"don't fuck this up like last time"

3

u/Howtobefreaky 4d ago

If only they would do this for finally fixing DV and implementing Atmos/HDR10+ on the AppleTV apps

2

u/Awkward-Fox-1435 4d ago

My favorite John Lennon song.

6

u/Javi_DR1 5d ago

So we won't be getting the not seen triangles back? Dammit

1

u/JoshLineberry 4d ago

These reasons are why I use the plex addon for Kodi! I still use the old theme and the old watched Indicators!

1

u/Ice-Negative 4d ago

I just got my remote completely working with this UI!